Tag: featured

  • Wise Giving Wednesday: Cybersecurity Awareness Month Tips for Donors & Charities

    Wise Giving Wednesday: Cybersecurity Awareness Month Tips for Donors & Charities

    As October shines a spotlight on digital safety, it’s the perfect time for both donors and charities to take stock of their cybersecurity habits.

    Help Protect Digital Generosity This Giving Season

    As the air cools and we pull our favorite sweatshirts from the closet, while pumpkin lattes appear at local coffee shops, we know it’s that time of year. Well, yes, Halloween is just around the corner, but October is also Cybersecurity Awareness Month.

    Both donors and charities need to take precautions to protect themselves from cybercrime. Although we may all benefit from stepping away from our screens more often, online transactions are here to stay. And, with the holiday season around the corner, people will be looking to give online, and charities depend on this seasonal giving.

    Smart Online Giving: Cybersecurity Tips for Donors

    Whether you’re giving through a website, mobile app, or supporting a cause you found on social media, here are some essential tips to help you give confidently and securely this season.

    • Use strong passwords: Create passwords that are long enough and unique. Also, update your passwords frequently. If you’re still using your first pet’s name and your birth year, it’s time for a change.
    • Verify before giving on social media: Just because your cousin’s friend links to a donation request on social media doesn’t mean the charity is trustworthy. The same goes for charity ads on social media. Do the legwork by vetting the charity to give with confidence. See if they meet each of the 20 BBB Standards for Charity Accountability.
    • Watch out for similar sounding names: Charity names can sound alike. Sometimes it’s because charities are raising money for the same cause, other times it’s because questionable groups are seeking to confuse you. Visit our alphabetical list of charities or check charity websites against appeals to make sure your donation is going to the right group.
    • Be wary of online links: Clicking on any link you see online is a big no-no. Verify the legitimacy of email links or appeals that ask you to scan a QR code to avoid falling victim to misleading pages used by scammers to steal your personal information or data.

    Cybersecurity Recommendations for Charity Staff

    For nonprofits preparing for the year-end giving season, strengthening your cybersecurity posture can help protect your mission, your data, and your donors.

    • Educate staff on security risks: Make sure your staff knows to be alert to suspicious emails, communications, links and attachments. This helps protect staff from malware and phishing-related viruses.
    • Secure organizational devices: Ensure teleworking staff are using organizational computers only. Charities can’t be sure that employees’ personal devices are as secure as those used by the organization.
    • Use malware protection: Charities should subscribe to malware and virus protection services. This can protect organizational computers from malicious program downloads.
    • Backup data regularly: Frequent backups help protect critical information from ransomware attacks and accidental loss.
    • Enforce password security: Encourage staff to use stronger, more secure passwords to enhance overall security. Two-step verification processes can act as a further safeguard.

     

    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.

  • Building Trust in a Skeptical World: A Conversation with Ken Phillips

    Building Trust in a Skeptical World: A Conversation with Ken Phillips

    About Our Guest
    Ken Phillips has decades of nonprofit leadership and fundraising experience. He runs NGO Futures LLC, which provides training and consulting services to non-governmental organizations. In 2024, the Association of Fundraising Professionals honored him with their award for Outstanding Fundraising Professional of the Year. He previously served as President & CEO, Plan International USA, and as head of fundraising for Save the Children US. His latest book, “Trust, Impact, and Fundraising for Nonprofits” (2023), addresses the critical trust crisis facing the charitable sector.

    The Global Trust Crisis
    This episode tackles one of the most pressing challenges facing charities worldwide: declining public trust. Ken discusses how this issue has become a global concern and is not confined to just the United States.

    Key Insights and Quotes
    On the root of the trust problem:
    “Trust in everything is falling. It’s not just nonprofits. It’s in corporations… There are three ways people spend money. They spend it on their taxes… They spend money on clothing, on services, vacations… In donations, which is the third way people can spend money, they only get feedback if they get it from who they give the money to.”

    On the importance of communication with donors beyond fundraising:
    “If you don’t communicate… if you don’t give good, clear, persuasive information on what [the charity] did and …how [it is] efficient and effective. People don’t know that… it’s the follow-up that gets the renewal. And if it’s just give us more [money], there’s going to be dropout.”

    On fundraising as relationship-building:
    “I often compare fundraising to… the act of wooing, the act of seeking someone to love you back. And if you make that comparison, you’re going to realize asking for more again and again and again is not going to work. You’ve got to talk about what you are, why you’re respected, why you could be trusted.”

    Innovative Solutions Discussed
    Ken introduces several groundbreaking concepts:

    Chief Trust Officers for major nonprofits – similar to CFOs but focused on ethics and accountability
    Multi-layered evaluation systems combining self-assessment, peer review, and external monitoring
    Educational and advocacy programs that transform donors into committed advocates
    The critical importance of sanctions – “without sanctions, ethics are meaningless”
    Looking Ahead: The Human Element in an AI World

    In a fascinating discussion about the future, Ken emphasizes that artificial intelligence will never replace the human connection essential to successful fundraising:

    “Artificial connections and artificial fundraising …will increase the importance of that personal connection by the fundraiser with the donor.”

    Why This Episode Matters

    Ken’s insights from decades of experience provide a valuable perspective on creating accountability systems that actually work. This conversation offers practical wisdom for nonprofit leaders, donors, and anyone concerned about strengthening public trust in charitable organizations.

    Listen Now
    Don’t miss this thought-provoking discussion about the future of nonprofit accountability and the urgent need to rebuild public trust in charitable organizations.

  • Building Trust Video Series: Amanda Missey of Bergen Volunteer Medical Initiative

    Building Trust Video Series: Amanda Missey of Bergen Volunteer Medical Initiative

    In this episode of our Building Trust Video series, we talk with Amanda Missey, President and CEO of Bergen Volunteer Medical Initiative. Read our full report on the organization here, https://bit.ly/3G2sEOR