Format: Article

  • Wise Giving Wednesday: Donating to Tennessee Tornado Relief Efforts

    Wise Giving Wednesday: Donating to Tennessee Tornado Relief Efforts

    Donating to Tennessee Tornado Relief Efforts

    This past Saturday, December 9th, thirteen tornadoes ripped through the Middle Tennessee and Greater Nashville area resulting in six deaths and over 80 people being sent to hospitals. Eleven counties in Tennessee were impacted by these devastating storms. The Tennessee Emergency Management Agency declared a state of emergency for Middle Tennessee. On December 13th, President Biden approved a disaster declaration for Tennessee and ordered federal aid to supplement state and local recovery efforts. For those seeking to help those impacted by the storm, BBB Wise Giving Alliance offers the following tips on giving.

    Donate to experienced groups.  Support experienced organizations that stand ready to provide effective assistance. Be cautious of organizations that form overnight in the wake of a disaster.

    Find out how funds will be used. Vague descriptions of how the collected funds will be used should also be a yellow caution light. For example, will the funds be used to assist with medical expenses, reconstruction, funerals or other activities? Thoughtful requests for funding will take the added step of identifying and verifying needs before money is raised.

    Review crowdfunding procedures. Crowdfunding platforms are not all the same. Some do a better job of vetting postings and projects that appear on their site than others. Review the site’s description of its oversight procedures before you participate. If you can’t easily find this description, visit a site that is more transparent.  Also, some crowdfunding postings may be using pictures of impacted families without their permission. Don’t assume a photo confirms an official connection.

    Your gift may not be deductible. If a crowdfunding posting is claiming to be helping a specific named individual or family, donors in the U.S. generally cannot claim a federal income tax deduction as a charitable gift, even if the individual or family is in need. See IRS Publication 526, page 6, for more information on this subject. 

    Rely on expert opinion. Rely on expert opinion when it comes to evaluating a charity. We recommend giving to charities that meet all 20 BBB Standards for Charity Accountability, found at BBB’s Give.org.

    The following organizations are BBB Accredited Charities (i.e., meet the 20 BBB Standards for Charity Accountability) and are engaged in tornado relief efforts. 

    American Red Cross – Tornado Relief Activities

    Salvation Army (National Corporation) – Tornado Relief Activities

    Second Harvest Food Bank of Middle Tennessee – Tornado Relief Activities


    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features a discussion with Anastasiia Tur, Chief Development Officer, and Igor Lisin, Vice-President, at Foundation Ukraine – one of the biggest organizations supporting migrants in Poland.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Wise Giving Wednesday: Public Has Highest Trust for Veterans Organizations

    Wise Giving Wednesday: Public Has Highest Trust for Veterans Organizations

    Public Has Highest Trust for Veterans Organizations

    Last week, BBB Wise Giving Alliance released the latest edition of its annual Donor Trust Report. For the first time in six years of this electronic survey of 2,100 adults across the United States, veterans organizations were perceived as the most trusted charity category. Respondents were asked to assess their trust across thirteen (13) different charity categories. Using a 10-point scale with 10 being highest, 28% gave veterans organizations a score of 9 or 10.  Below is a chart showing the different charity categories and their respective percentage of high trust.

    While there are many influences on what makes the public trust charities, participants selected the following top three signals of a trustworthy charity: (1) accomplishments shared by the organization, (2) third party charity evaluations, and (3) name recognition. (See page 20 of DTR.) In addition, a variety of environmental circumstances can bring attention to specific causes. For example, it is possible that the increased attention on the war in Ukraine directed public concern toward veterans causes.

    The following link provides advice on making donations to veterans and military service charities and also includes a list of such groups that are BBB Accredited Charities (i.e., found to meet all 20 of the BBB Standards for Charity Accountability.)

    Please note that the Donor Trust Report survey responses identify donor perceptions and are not an objective measure of the accountability of the identified charity categories. Over the many decades that BBBs have reported on publicly soliciting veterans charities, there have been scammers that sought to take advantage of the popularity of this cause. This underscores the significant role of third-party monitoring groups, such as BBB Wise Giving Alliance, in urging donors to check out charities before they donate so they can give with confidence.

    In contrast to the above Donor Trust Survey results of adults in the United States, when the same questions were asked of 1,000 Canadian adults, veterans organizations were not the most trusted category, but ranked third. In Canada, not-for-profit hospitals and health organizations scored higher.


    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features Misty Copeland, the first African American female principal dancer at American Ballet Theatre and Caryn Campbell, Executive Director of the Misty Copeland Foundation, an organization that aims to bring greater DEI to dance, especially ballet.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Wise Giving Wednesday: 2023 International Charity Fraud Awareness Week

    Wise Giving Wednesday: 2023 International Charity Fraud Awareness Week

    2023 International Charity Fraud Awareness Week

    BBB Wise Giving Alliance is proud to help promote the 2023 International Charity Fraud Awareness Week (November 27 – December 1) which is an international coalition of regulators, law enforcement agencies, charities and nonprofit associations seeking to raise charity fraud awareness.

    Donor Tips to Fight Fraud

    • Don’t Click on the Link. Donors should be careful about clicking on links or QR codes that appear in charity appeals within social media and emails. Scammers may direct you to a false page in order to steal your personal data. If interested in the referenced organization, visit the charity’s website on your own.
    • Avoid Mistaken Charity Identity. Look at the name carefully as many charity names sound similar. Sometimes it’s because charities are raising money for the same cause, other times it’s because questionable groups are seeking to confuse you.
    • Watch Out for Excessive Fundraising Pressure. Well managed charities will welcome your donations at any time. If you experience pressure to make an immediate gift decision, that can be a ruse to get you to contribute without checking.
    • Be Wary of Vague Program Descriptions. Be alert to appeals that bring tears to your eyes but say little about what the charity is doing to address the problems described.

    Tips for Charities to Fight Fraud

    • Be Aware of Email Compromise Fraud. Charity accounting staff may receive an email that appears to be coming from another staff member asking them to change their checking account number on their payroll deposit when in fact this is an attempt to misdirect funds to a scammer. To avoid such deceptions. look at the email address and wording of the email carefully and call employees to verify important financial record changes.
    • Look Out for Fake Check Scams. A charity receives an email from an individual announcing a large donation will be sent via overnight mail. The scammer calls after the check arrives and says an error was made and the charity needs to return some of the money via wire transfer or online for a medical or other personal emergency. After the money is returned, the charity learns the original check is fake.
    • Don’t Process Phony Invoices. The charity may receive an invoice for services never ordered, such as a listing in a non-existent directory. Implementing additional controls, such as requiring purchase order request forms, may help address this problem.
    • Verify Vendor Before Sharing Info. If an outside company contacts the charity requesting bank numbers or other sensitive information, verify that they are an authorized vendor, the appropriate contact, and the nature of the transaction. The charity’s accounting firm may also have suggestions for establishing additional internal controls.

    Take the Time to Check Out Charities

    Verify Government Registration. About 40 of the 50 states in the U.S. require charities to register with the attorney general’s office or secretary of state. You can verify an organization’s charitable tax-exempt status at this IRS link. In Canada, check with the Canada Revenue Agency.

    Check for BBB Charity Accreditation. Visit Give.org to verify if the organization meets the 20 BBB Standards for Charity Accountability (i.e., a BBB Accredited Charity.) There is no charge to charities for the accreditation evaluation and access to published reports is free.

    Visit the Charity’s Website. See if the charity’s website includes the type of information you would find in an annual report: a statement about their mission, a summary of accomplishments in the past year, a roster of the board of directors, and the charity’s latest financial statements.


    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features Asha Curran, CEO, GivingTuesday, the organization that seeks to inspire generosity around the world. The donation campaign event which takes place in the U.S. on the Tuesday after Thanksgiving was created in 2012 as a day for giving and has since grown into a global movement to encourage giving.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • BBB’s Give.org Study: Religious organizations are no longer the most trusted charities among American adults

    BBB’s Give.org Study: Religious organizations are no longer the most trusted charities among American adults

    Arlington, VA (November 27, 2023) – According to new research from BBB’s Give.org, for the first time since the group started tracking trust for different charity categories (in December 2017), religious organizations (defined as “houses of worship and other religious charities”) are not on top. Close to 1 in 4 (26.1%) American adults reported highly trusting religious organizations in December 2022, as compared to 32.0% in 2017. At the same time, a handful of charity categories reaches a peak in perceived high trust in December 2022, making veterans organizations (27.9%), and not-for-profit hospitals (27.1%), the most trusted charity categories.

    The standards-based, charity-evaluation group today released the Give.org Donor Trust Report 2023: Donor Preferences Across Household Income Brackets. The report, a survey of more than 2,100 adults in the United States (with a separate section for more than 1,000 adults in Canada) identifies significant shifts in trust for specific charity types. This report also looks at how participants from different household income groups vary in their donor trust outlook.

    “Household income and the class divide can shape the way individuals think and feel about giving” said H. Art Taylor, President and CEO of BBB’s Give.org, “our latest report shows that household income affects how people report assessing charity trust, and other giving preferences.”

    Report highlights include:

    • In December 2022, the most trusted charity categories were veterans organizations (27.9%), not-for-profit hospitals (27.1%), religious organizations (26.1%), animal welfare (25.9%), and social service charities (24.9%). (See page 10 of DTR – Give.org Donor Trust Report.)
    • Religious organizations are still the most highly trusted charity category among Matures and Boomers. 34.8% of Matures report highly trusting religious organization, as compared to 18.4% of Gen Zers. (See p.11)
    • 37% of participants with household income between $70k and $200k are open to solicitation, with 12.6% expressing a desire to be approached more often by charities and 24.4% saying they might be willing to give more if approached. By comparison, 29.4% of participants with household income above $200k report being open to solicitation, with 15.4% expressing a desire to be approached and 14.1% saying they might be willing to give more if approached. (See p. 19)
    • When asked what most signals that a charity is trustworthy “accomplishments shared by the organization” was the most important signal across household income levels. Financial ratios were most important among high income households, with 50.0% of participants with household income of $200k or more picking financial ratios as a top trust signal, as compared to 32.9% among people with household income between $70k and $200k, and 20.2% among respondents with household income below $70k. (See p. 20)
    • Wealthier participants are more likely to “highly trust” 10 out of 13 charity categories. The three charity categories with higher trust among lower income households were veterans organizations, youth development, and police and firefighter organizations. (See p. 22)

    For a free copy of the report, go to Give.org/DonorTrust

    BBB’s Give.org urges donors to give thoughtfully by taking the time to investigate charities before making a donation and to visit Give.org to verify if a charity meets the 20 BBB Standards for Charity Accountability.

    Generational age ranges used in the Give.org Donor Trust Report: Generation Z (18-24), Millennial (25-40) Generation X (41-56) Boomers (57-75), Matures (76-93).

    ABOUT BBB WISE GIVING ALLIANCE: BBB Wise Giving Alliance (BBB’s Give.org) is a standards-based charity evaluator that seeks to verify the trustworthiness of nationally soliciting charities by completing rigorous evaluations based on 20 holistic standards that address charity governance, results reporting, finances, fundraising, appeal accuracy and other issues. National charity reports are produced by BBB’s Give.org and local charity reports are produced by local Better Business Bureaus – all reports are available at Give.org.

    ABOUT BBB: The Better Business Bureau has empowered people to find businesses, brands, and charities they can trust for over 110 years. In 2022, people turned to BBB more than 250 million times for BBB Business Profiles on more than 5.3 million businesses and Charity Reports on about 12,000 charities, all available for free at BBB.org. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada, and Mexico.

    MEDIA CONTACTS: For more information, journalists should contact Elvia Castro (703-247-9322 or ecastro@give.org)

  • Wise Giving Wednesday: Participating on GivingTuesday

    Wise Giving Wednesday: Participating on GivingTuesday

    Participating on GivingTuesday

    For GivingTuesday on November 28th, BBB Wise Giving Alliance urges donors like you to check out charities on the Give.org website to ensure that your contributions are going to trustworthy organizations. Our detailed, standards-based charity evaluations provide information to help you make wise giving decisions.

    BBB WGA is sharing five tips to help donors give wisely on Tuesday and throughout this holiday season. 

    1. Watch out for mistaken identity. When charities seek support for the same cause, their names are often similar. Before you give, be sure you have the exact name of the charity to avoid a case of mistaken identity.
    2. Avoid excessive pressure to donate. Typically, the holidays bring a higher frequency of donation requests. Don’t succumb to pressure to make an immediate giving decision to unfamiliar organizations. Responsible charities will welcome your gift tomorrow as much as they do today.
    3. Be wary of overly emotional appeals. If an appeal brings tears to your eyes, make sure it is also clear about what the charity intends to do to address the issues.
    4. Engage the family in giving decisions. Sit down with your family and/or friends to identify the causes and charities that are most meaningful to you.
    5. Rely on standards-based evaluations. Charities that are found to meet the 20 BBB Standards for Charity Accountability are helping to demonstrate their trustworthiness. Get free access to charity reports at Give.org.

    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features Alpana Chhibber-Zuniga, Lead Facilitator and Trainer for Molina Consulting. Alpana has expertise on a wide range of DEIA topics like Unconscious Bias, Addressing Microaggressions, Culturally Responsive Education, and Restorative Justice.


    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Wise Giving Wednesday: Year End Giving Plans

    Wise Giving Wednesday: Year End Giving Plans

    Year End Giving Plans

    As the year draws to a close in less than two months, now is a good time to begin making your end of year giving plans so you are not rushing at the last minute. You also will be reminded to make donations on Giving Tuesday (November 28th) and throughout the holiday season when many charities receive a large portion of their annual gifts. To further assist your contribution choices, BBB Wise Giving Alliance offers the following considerations.

    Finding Alternatives to Cash Contributions

    If money is tight, remember there are other ways to help. Consider donating nonperishable food to food banks. Some communities organize donations of warm coats in good condition. And don’t forget a number of charities that welcome donated toys to help needy children. The earlier you help these efforts, the more likely your generosity will do the most good, as soon as possible. For more tips on donating goods, see this post.

    Helping Earthquake Recoveries

    In the past year, there were a number of earthquakes that caused devastating damage: Syria and Turkey in February, Morocco in September, and most recently Afghanistan in October. To address immediate needs, charitable relief organizations help conduct rescues, distribute meals, offer medical care, and provide shelters. Impacted areas, however, also have long-term recovery needs. Charities and other organizations will be involved in helping families build homes, schools, houses of worship and repair roads. Donors can donate at this time to help accomplish these necessary improvements.

    Addressing Community Needs After Shootings

    Donors are heartbroken when they hear about tragedies that involve mass shootings. While so many of these awful crimes take place, some have received significant attention in the 2023 headlines such as the shootings in a dance studio in Monterey Park, California this past January, an elementary school in Nashville in March, and those killed by a mass shooter in Lewiston, Maine in October. Many donors responded to crowdfunding requests to help the victims and their families and/or sought to support organizations seeking to address gun control issues. These locations also should be remembered for their ongoing needs to strengthen the recovering communities as they seek to rebuild trust and address continuing medical needs.

    Remembering Maui

    The devastating August wildfires in Maui, Hawaii caused unbelievable damage and burned thousands of acres. Long-term recovery and rebuilding will take years to complete. Many organizations are working to help this area repair and improve. Review this list of BBB Accredited Charities.

    Providing Ukraine Relief

    Remember there are international relief organizations that continue to provide help to areas of Ukraine. As the war continues, demands also continue for medicines, food, and other urgent items. Some groups are working with local Ukraine charities and houses of worship to help distribute assistance. The attached list of BBB Accredited Charities provided help to Ukraine in 2022, visit these charities’ respective websites to learn if they have current Ukraine assistance efforts.

    Assisting Relief Efforts in Israel and Gaza

    For those seeking to help victims and families impacted by the war between Israel and Hamas, there are many opportunities to donate. See the list of BBB Accredited Charities addressing these needs.

    Favorite Causes

    Of course, don’t forget to donate to your favorite organizations as well. We also recommend you take the time to visit Give.org to verify if the chosen charity meets the 20 BBB Standards for Charity Accountability.

    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features Jean Accius, Ph.D., President & CEO, CHC: Creating Healthier Communities. Dr. Accius leads an organization that seeks to break down the barriers to health and empower communities to thrive.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Wise Giving Wednesday: Donating on Veterans Day

    Wise Giving Wednesday: Donating on Veterans Day

    Many donors will choose to honor Veterans Day (Remembrance Day in Canada) by making contributions to charities that help veterans, military service members, and/or their families. To help donors make wise giving decisions about charities that address this community, BBB Wise Giving Alliance offers the following tips.

    Watch Out for Name Confusion

    Some veterans charities include the same words in different order or slightly different form. So, be alert and make sure the organization you are considering is the one you want to support.

    Find Out What They Do

    Don’t assume what the veterans organization does based on their name alone. Look for a clear description of the organization’s programs in its appeals and on its website.

    Be Cautious with Phone Appeals

    If not managed properly, some telemarketing campaigns for veterans organizations can be an expensive means of raising funds, especially if the charity is making “cold calls” to people who have not donated previously. Don’t be pressured to make an immediate gift, accountable charities will welcome your donation whenever you want to send it.

    Ask How Donated Items Will Be Used

    Find out how the charity benefits from the collection and resale of used clothing, cars, and other in-kind donations. Sometimes the charity receives only a small portion of the resale price of the item or may have a contractual arrangement with a third-party to get a flat fee for each sale.

    Check Give.org

    In addition to charity reports on BBB’s Give.org, check with your state government’s charity registration agency, usually a division of either the Attorney General’s office or Secretary of State’s office. In Canada, check with the Canada Revenue Agency.

    For more giving advice and to access a list of BBB Accredited Charities (i.e., meets all 20 BBB Charity Standards) that address veterans and military service issues, see the following link.


    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features a discussion with Tonyel Edwards, Partner, The Bridgespan Group and Aria Florant Co-Founder & CEO, Liberation Ventures.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Wise Giving Wednesday: Cybersecurity Awareness

    Wise Giving Wednesday: Cybersecurity Awareness

    Last month was the 20th anniversary of Cybersecurity Awareness Month. Cybersecurity is an issue of growing concern for both donors and charities as they are not immune to the same type of challenges faced by the business sector. Here are some basic steps that donors and charities can take to better protect themselves. Of course, this is just a start and BBB Wise Giving Alliance encourages readers to seek out additional guidance to further strengthen their online security measures.
     
    Here are our cybersecurity tips for donors –
     

    Establish Strong Passwords

    Take the time to create passwords on your devices that are of adequate length and unique. Don’t forget to update them periodically, you may want to mark your calendar to send a reminder.
     

    Be Cautious of Social Media Recommendations

    Be wary of responding to social media donation requests without taking the opportunity to verify the trustworthiness of the specified charity. Don’t assume that your social media source has vetted the charity recommendation. Visit Give.org to verify if the charity meets the BBB Standards for Charity Accountability.
     

    Don’t Click the Link

    Be wary of clicking on an email link or scan a QR code until you verify the source. Scammers might seek to direct you to a false page using a well-known charity name in order to steal your private data.
     

    Watch Out for Look-alike Names

    Look at the name carefully as many charity names sound similar. Sometimes it’s because charities are raising money for the same cause, other times it’s because questionable groups are seeking to confuse you.
     
    Here are our cybersecurity tips for charities –
     

    Backup Data

    Make sure to periodically backup all data. The more frequent the backup, the better protected the charity will be from threats such as ransomware attacks.
     

    Protect Against Malware

    Charities can subscribe to a malware and virus protection service that automatically updates security for all the laptops and computers used by the charity. This will help prevent inappropriate and malicious programs from being accidentally downloaded.
     

    Secure Staff Devices

    Many charity staff members are now working from home. One way of reducing security risks is to make sure staff are using laptops and other devices supplied by the organization as opposed to their own personal computers. Home-use devices might already be infected or may have a higher risk of accidental exposure when a staff member is using the same machine for personal needs. It is safest to have a work-only device being used by charity staff. 
     

    Implement Password Procedures

    Encourage staff to create more secure passwords for computers and programs used for work. In addition, charities might establish staff policies to require periodic password changes to help ensure greater protection over time. For a tighter security option, charities might also consider a two-step verification process, for accessing their programs and/or data. This adds an additional layer of protection.
     

    Alert Staff About Security Risks

    Another valuable measure is to remind staff to be alert to suspicious emails and other communications that include links and/or attachments. These are some of the most common ways of unleashing a virus, malware and/or enticing someone into a phishing circumstance where they share personal or charity data. This area is becoming more difficult to guard against since some malicious messages may look like they are coming from a familiar source. For example, a charity controller might receive a scam email using the name of a real employee that requests a change in their bank account number for their payroll deposits.
     
    For additional advice and tips on personal cybersecurity, visit the following U.S. government website, the Cybersecurity & Infrastructure Security Agency.
     

    Heart of Giving Podcast

    This week’s Heart of Giving Podcast features a discussion with Bennett Weiner, Executive Vice President & COO, BBB Wise Giving Alliance. Bennett provides advice about donating to disaster relief charities.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.
  • Donating to Shooting Victims in Maine

    Donating to Shooting Victims in Maine

    At least 18 people have been killed and many others injured by a mass shooter in Lewiston, Maine. For those seeking to help the victims and families, the BBB offers the following tips to consider.

    What should be considered in crowdfunding requests? It is not unusual for fundraising to start within hours after a tragedy has occurred. Please keep in mind that while some crowdfunding sites take precautions in carefully screening, vetting, and managing postings after a tragedy, others might not. If you are unsure, review the posting procedures described on the crowdfunding site and find out about transaction fees and other specifics.

    Does the solicitation respect the families of victims? As charitable organizations and/or crowdfunding posts raise funds to help, they should obtain permission from the families to use either the names of the victims and/or any photographs of them. Don’t assume there is an official connection if photos are displayed.

    Is there a description of the use of donations? Be cautious about vague appeals that don’t identify the intended use of funds. For example, is money being collected for funeral expenses or other family needs? Also, unless told otherwise, donors will assume that contributed funds quickly collected after a tragedy will be distributed or spent just as quickly. Be mindful of public announcements that describe family assistance to help avoid donating to duplicative efforts.

    Are donations tax deductible? Contributions that are donor-restricted to help a specific individual/family are not deductible in the U.S. as charitable donations, even if the recipient organization is a charity. See IRS Publication 526, page 7, for more information on this subject.  

    How can you verify a charity’s accountability? Tragedies can generate donation requests from a variety of organizations seeking to help victims of violence or advocate on related issues. As always, we remind donors to check out charities by visiting Give.org to verify if the charity meets the 20 BBB Standards for Charity Accountability (i.e., a BBB Accredited Charity). Be cautious about newly created groups that will be difficult to check out.

    ABOUT BBB WISE GIVING ALLIANCE: BBB Wise Giving Alliance (BBB’s Give.org) is a standards-based charity evaluator that seeks to verify the trustworthiness of nationally soliciting charities by completing rigorous evaluations based on 20 holistic standards that address charity governance, results reporting, finances, fundraising, appeal accuracy and other issues. National charity reports are produced by BBB’s Give.org and local charity reports are produced by local Better Business Bureaus – all reports are available at Give.org.

  • Wise Giving Wednesday: Ukraine Update – Helping Special Medical Care Needs

    Wise Giving Wednesday: Ukraine Update – Helping Special Medical Care Needs

     

    BBB Wise Giving Alliance is pleased to release the fifth entry in a series of posts by Kateryna (Katya) Zhuk. Katya heads a Ukraine charity monitoring organization, Charity Tuner. This organization, along with BBB Wise Giving Alliance, is a member of an association of standards-based charity monitors from around the world.

    Ukraine Update – Helping Special Medical Care Needs

    By Kateryna Zhuk

    As part of the unusual circumstances already experienced by almost 5 million Ukrainian refugees, there is something that exacerbates their circumstance:- palliative care for children and adults. This consists of people with specialized medical needs that involve a serious illness. Each family with a palliative patient has a different situation, and degree of dependence on medications, home, hospice, equipment (and electricity).

    According to the United Nations World Health Organization, there should be a minimum of 100 palliative care beds per 1 million population. Ukraine, which had suffered before the war, did not come close to this threshold during its first stage of health care reform. There was a shortage of qualified doctors, specialists, equipment, and hospices. Individual initiative groups, including foundations and others, witnessed this problem with palliative care for years. They diligently developed projects and sought funding, but… the war came. Thousands of Ukrainian palliative patients – children and adults – found themselves not only without access to a doctor, but also without electricity by winter, on which the work of life-support equipment depends.

    Katya Burlak, Head of the Palliative Line of the Krab Children’s Fund (Kyiv) indicates that “In the first months of the war, most of the transportable children were evacuated to the EU – Poland, Germany, France, and Italy (including cancer patients). Some people realized right away that they had to leave, and some left in the winter because of blackouts. I have collected many different opinions and reviews about palliative care in different EU countries. Undoubtedly, everywhere the quality of palliative care is many times better than in Ukraine. But there are nuances that are not publicly spoken about (Ukrainians are very worried, believe me, that any of their statements can offend the welcoming side!). Based on these nuances, some families with children requiring palliative care decided to return to Ukraine, even risking death. Other families cannot go based on their urgent need.”

    Problem #1. “Understand Me!” If a child is born with a diagnosis requiring palliative care in a country with a working system of assistance, his/her parents immediately receive a certain road map: brochures, doctors’ phone numbers, referrals, the process of providing medicines, equipment at home, etc. In Denmark, the mother also receives help from a social worker, whose arrival gives the mother some rest. Ukrainian parents, who are used to seeking funds to save their children, and understanding doctors, tried very hard to get into the systems of other EU countries to help their children.

    Tania Taftai, mother of a palliative child and head of the Komanda VanNadiia organization said: “Volunteers – interpreters from the German Diakonie, from the International Red Cross in different countries – helped a lot. But there have been no volunteers for a long time now, people burn out and leave.” As a result, finding every nuance turns into another little battle. For a person tired of round-the-clock childcare, relief may not be available. In addition, medical workers do not know in advance what information a particular parent will need.

    Problem #2. Transportation and Housing The cost of a taxi exceeds the financial capacity of refugees, and a personal car is not affordable for these families. Tania Taftai shared that “[A Ukrainian family was] in Spain. They were helped to settle in a village, but they had to travel 100 kilometers [for medical care]. With a palliative child. They eventually returned home, counting on Ukrainian aid funds.”

    Housing is one of the main problems. Hanna, head of Pallium for Ukraine foundation from Krakow, Poland, explains, “In our opinion, the state program of refugee accommodation for Ukrainian refugees in Poland is not adapted for seriously ill people and palliative care patients. Many months of searching for housing for our wards and observations suggest that all that can be expected is a room or a “bed”, often in a very remote area. Why is this not OK for a palliative patient? Let me explain with an example: we have a 10-year-old boy with a tracheostomy, gastrostomy, dependent on oxygen, non-transportable due to very severe deformities of the body (cannot be fixed in any wheelchair), and infected with a bacterium called S. aureus. In a hotel environment, there is a risk of infecting other people, which is unacceptable. The equipment and its supplies need space, and a family of 4 with a child cannot all live in a small room. The hospice team visits this child twice a week, and in [more serious cases], every day.  Therefore, it is also unacceptable to place him in a distant village where there is no access to/from the hospice. And almost all of our patients have such situations. So, if I could ask the international community to pay attention to only one problem of palliative care patients from Ukraine in Poland (and in the EU in general), I would write: Housing!”

    Problem #3: Psychological Trauma In one of my earlier posts for BBB Wise Giving Alliance, I noted that a Ukrainian family with a child suffering from psychological trauma has similar needs to families with troubled children in other parts of the world.

    Support in the EU is very good; patients have most of the necessary things. Sometimes, however, the additional trauma of being far from home is so great that the family goes home.

    Katya Burlak, who worked in palliative care for many years, told me: “Over the past year, perinatal screenings were missed in Ukraine, especially in rural areas. Stress and shelling have a great impact on pregnancy, and we expect an increase in birth pathologies. Terminations of pregnancy due to congenital pathologies of the fetus have become many times less. So, the number of palliative children is not decreasing. Where there is no active shelling – we leave the family at home, help as much as we can, and send information and help. At most – we can help to move to a safer region. But again, it is connected with expenses for rent, etc., it is hard financially.

    Because European hospices are overcrowded and because [transportation is a problem] we do not take risks. At most, we move to quiet regions. All those who were taken to Europe are prescribed new medicines, which are not available in Ukraine. They are helped with equipment, which in Ukraine will have to be bought at the expense of foundations and so on. We discourage them from returning – the road is hard, the equipment does not always work because there is no electricity, and there are no supporting drugs. For oncology, it is ideal to stay in other countries for the time being.”

    The EU hospice system was not designed for such a large number of patients, and Ukrainian children still need help and evacuation. The solution, it would seem, is to find partners in other countries who are ready to finance assistance, at least partially, for young patients.

    Ukrainian hospices and visiting services work as before, but now mostly at the expense of humanitarian aid (consumable medical materials of all kinds: medicines, special food, hygiene products, etc.).

    In case of a blackout, the number of families that leave Ukraine will increase. Vehicles, however, require fuel, which has gotten very expensive. Of course, the availability of medical equipment, such as anti-decubitus mattresses, aspirators, and oxygen concentrators, would be of great help.

    Katryna Zhuk
    Warsaw, Poland
    October 23, 2023

    Links for support in housing and medical equipment:

    Pallium for Ukraine(Poland): https://www.facebook.com/PalliumforUA/
    Krab (Ukraine):  https://krab.org.ua/
    Wings of Hope (Ukraine): https://en.uwh.com.ua/
    Svoyi (Ukraine):  https://svoyi.org.ua/en/projects/palliative-care/

    Notes from BBB Wise Giving Alliance:
    The links to charitable organizations listed above were compiled by the author, Kateryna Zhuk. Since these organizations are not located in the United States, contributions from Americans may not be deductible as charitable donations for federal income tax purposes. BBB Wise Giving Alliance has not evaluated these charities and has not determined whether they meet the BBB Charity Standards. The views, information, or opinions expressed in this piece are solely those of Kateryna Zhuk and do not necessarily reflect the views of the BBB Wise Giving Alliance and its employees. 


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