This page is designed for charities that are exploring whether AI tools could improve communication, responsiveness, and supporter engagement.
We Believe Charities Can Explore AI Thoughtfully and Responsibly
AI does not need to be overwhelming. For many organizations, it begins with identifying one specific challenge, testing a solution carefully, and putting the right guardrails in place from the start.
When AI May Be Worth Exploring
You may benefit from exploring AI if:
- Your team spends significant time answering repetitive questions
- You want to offer supporter engagement outside normal business hours
- You’re experiencing inbox or form overload
- You want to help people find the right content or resources more easily
Our Approach to Accessible AI Tools
At BBB Wise Giving Alliance, we believe AI should support mission-driven work without compromising trust. That means starting with a real need, maintaining human oversight, and protecting privacy and accountability throughout implementation.
Through our collaboration with Zigment, we are helping charities explore practical AI tools in ways that are responsible, transparent, and aligned with their mission.
What’s Available Through This Collaboration
Organizations exploring this opportunity may be able to access:
- Customizable AI assistants built on your data – no coding needed
- Deployment across website, SMS, phone, WhatsApp, Facebook, Instagram, and email
- CRM integration
- Strong data protection and security measures
- Deployment through Zigment’s platform for a monthly fee, without upfront capital investment
BBB Accredited Charities are eligible for a 20% discount.
Start with a Discovery Conversation
In collaboration with Zigment, we offer optional 30-minute discovery conversations to:
- Identify a clear starting point
- Discuss guardrails and oversight
- Determine whether AI is a fit
There is no obligation to proceed. If you are a BBB Accredited Charity, we are also happy to sit in on the conversation.
Schedule a Discovery Conversation
Learn More About Zigment and Review Their Nonprofit Case Studies
Transparency Note
In the interest of transparency, BBB Wise Giving Alliance receives a revenue share when BBB Accredited Charities choose to move forward with Zigment’s offerings. There is no additional cost to participating charities.
Watch the Accessible AI Tools for Nonprofits Presentation
We recently shared this collaboration and Zigment’s tools during a live webinar for charities.
Watch the presentation to learn more about the opportunity, the approach, and the questions organizations should consider when evaluating AI tools.
Accessible AI Tools for Nonprofits: A Practical Conversation with BBB Wise Giving Alliance & Zigment
Explore More About AI, Nonprofits and Charitable Giving
If you’re interested in how artificial intelligence is shaping charitable giving and nonprofit operations, explore these additional resources from BBB Wise Giving Alliance.
AI & Innovation at BBB Wise Giving Alliance
How we approach responsible, mission-aligned AI across our work.
Explore the thinking, testing, and safeguards behind our AI-powered donor advisor.
Meet Our Charity AI Collaborators
Learn how we approach collaboration and meet the organizations helping us build trustworthy AI tools.
What AI Means for the Future of Charitable Giving
Explore how AI may shape donor behavior and the charitable sector through findings from The IFTF 10 Year Forecast 2025–2035: Charting Your Future for Social Good.
Catch Up on Our AI and Trust Conversations
Watch recorded discussions on AI, trust, and the future of giving.