Format: Article

  • Wise Giving Wednesday: Complying with the Law vs. Meeting Standards

    Wise Giving Wednesday: Complying with the Law vs. Meeting Standards

    Over the years, one of the most frequently asked public inquiries to BBB Wise Giving Alliance is [insert organization name] a legitimate charity?  The term “legitimate” is one we seek to avoid in our reporting since it can be subject to different interpretations. Most dictionaries, however, will initially define this word as an adjective that signifies compliance with the law. In describing what the law requires of charities, some of the fundamentals include, but are not limited to, annually filing the IRS 990 financial form, registering as a soliciting charity with the applicable state government agencies, not misleading donors, not engaging in fraudulent practices and/or not misusing charitable funds to benefit charity staff and/or board members.

    As a standards-based charity evaluator, however, BBB Wise Giving Alliance looks beyond the legal requirements in completing its reports on charities.  The BBB Standards for Charity Accountability, for example, encourage charities to ensure the volunteer board is active, independent and free of self-dealing, spend funds prudently and in accordance with statements made in appeals, have accurate appeals, respect donor privacy, and include specified disclosures on its website and in cause-related marketing promotions. While some of these issues overlap with legal requirements, the specific recommendations included in these standards, in many instances, call for practices that stretch beyond what the law can address.

    The distinction between legal requirements and voluntary recommendations is also reflected in the language used to describe them. One complies with regulations because the law requires it, in contrast one meets a standard if one chooses to follow it.

    The public expects charities “to do the right thing” and if asked, will likely indicate this means more than just meeting legal requirements. It embodies the notion of trust which we believe is an objective that is well addressed by meeting the BBB Standards for Charity Accountability.


    Video of the Week

    On a separate note, as part of our Building Trust Video Series, we are pleased to provide a video that features John Walter, President & CEO, Alliance for Cancer Gene Therapy, a BBB Accredited Charity, which strives to build alliances between philanthropic individuals and organizations, and medical and academic institutions, to promote cell and gene therapy research in order to combat cancer.


    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.   

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday: Celebrities & Charities

    Wise Giving Wednesday: Celebrities & Charities

    The Golden Globes. The Grammys.  The Oscars.  As January and February are the heart of awards season for movie stars and recording artists, we are reminded that many celebrities also use this time to help bring attention to their favorite causes and charities.  All of us have the potential of being star-struck and drawn to organizations supported by those we admire. So, we thought we would share some advice to help donors make informed decisions when celebrities encourage contributions:

    1. Don’t rely on a celebrity as the sole indicator of a charity’s reliability. Famed personalities know how to please audiences but not necessarily how to vet charities.  

    2. Be wary of newly established charities that as yet offer little beyond a celebrity connection.  

    3. Length and depth of service to a charity are useful indicators of a celebrities altruistic credibility, but in giving decisions, it’s the charity that must gain your confidence.  

    4. A celebrity’s spokesperson’s missteps or misbehavior need not tarnish the name of the sponsoring charity. Weigh the whole situation and how it’s handled.

    5. Of course, don’t forget to check if the charity meets the 20 BBB Standards for Charity Accountability.

    For additional advice on this subject, see our past Wise Giving Guide cover story on this topic. BBB Wise Giving Alliance believes that the more information that is available to donors, the better informed they are in making their contribution decisions.
    On a separate note, as part of our Building Trust Video Series we are pleased to provide a video that features Besa Pinchotti, Communications Director of the National Military Family Association (a BBB Accredited Charity).  The NMFA is an organization that works to strengthen and protect Uniformed Services families through its advocacy activities and programs that include spouse scholarships, camps for military kids, and retreats for families reconnecting after deployment and the families of the wounded, ill and injured.


    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include: Finally, remember to let us know by going to https://www.give.org/charity-inquiry if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one. H. Art Taylor, President & CEO BBB Wise Giving Alliance
  • Wise Giving Wednesday: New Report on Wounded Warrior Project

    Wise Giving Wednesday: New Report on Wounded Warrior Project

    Last year, we posted a blog about Wounded Warrior Project (WWP) explaining that, in the face of various public allegations and the departure of senior WWP executives, we had to reopen our evaluation on this organization.  Today, we are pleased to post our revised report  on the charity. The report concludes that WWP meets all 20 of the BBB Standards for Charity Accountability . In completing this new evaluation, BBB Wise Giving Alliance (BBB WGA) considered, among other things, the manner in which WWP manages certain aspects of its programs, finances, governance and fundraising.  We received detailed information from WWP about the matters raised in media reports, obtained answers to numerous questions, and reviewed extensive materials and exhibits. On two occasions, our team held in-person meetings with WWP staff members and also had discussions with its Board Chair and a representative of the firm that conducted an independent third party review of WWP operations. Let’s be clear, last year was one that WWP would like to erase.  In the midst of crisis, it’s easy to shut down communications with third parties and hope things blow over.  Over the years, we have encountered charities in the spotlight that became less transparent and made it difficult to verify if they met standards.  In contrast, WWP cooperated fully by providing details and clarifications that led to the conclusions shown in the report we issued, which offers a lesson.  If a charity is open, willing to share more information about its circumstances, and make any needed adjustments, what was a challenging situation can end in a positive result. The new leadership at WWP will face challenges regaining the public trust but being open and transparent is a great start toward that end.
    On a separate note, as part of our Building Trust Video Series, we are pleased to provide a video featuring Linda Boucard, Director of Public Relations, Fonkoze USA (a BBB Accredited Charity) which serves as a microfinance and poverty alleviation organization in Haiti and has over 65,000 loan recipients and provides other financial services.

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Finally, remember to let us know by going to http://www.give.org/charity-inquiry if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one. H. Art Taylor, President & CEO BBB Wise Giving Alliance
  • Wise Giving Wednesday: The Heart of Accountability

    Wise Giving Wednesday: The Heart of Accountability

    One of the key objectives of our evaluations of publicly-soliciting charities in relation to the BBB Standards for Charity Accountability is to help donors verify the trustworthiness of these organizations. Trust is the concept that captures the heart of this goal. This goal is distinctively different than the role of government regulators that generally focus on rooting out bad actors engaged in deceptive or abusive practices. While our evaluations may capture some elements of serious problems (for example, significant conflicts of interest transactions or misleading appeals,) they seek to identify broader, basic trust practices that a majority of charities are able to meet:
    • Is the charity’s governing board active, independent and free of self-dealing?
    • Does the charity periodically asses how well it is addressing its mission and making necessary course corrections?
    • Does the organization spend its funds honestly, prudently and in accordance with statements made in appeals?
    • Are its solicitations and other public communications accurate?
    • Does it demonstrate transparency by providing free access to basic information?
    These fundamental verifications capture what the BBB Charity Standards are all about and most everyone would agree are universal in their importance to charities. We hope you keep these broad concepts in mind when you review our charity reports in order to place our evaluative conclusions in the proper context. We also encourage you to review how we apply each of our 20 standards by reviewing the Implementation Guide available in the following link. We seek to be fully transparent not only in the intent of these standards but also in how we carry our this work.

    Video of the Week

    As part of our Building Trust Video series, we are pleased to provide a video featuring Michael King, President & CEO, Volunteers of America (a BBB Accredited Charity) which is a faith-based organization that works to help those in need live healthy, safe and productive lives. The organization’s programs are designed to support seniors, people with disabilities, at-risk youth, men and women returning from prison, homeless individuals and families, those recovering from addictions, and military veterans.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include: Finally, remember to let us know by going to http://www.give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one. H. Art Taylor, President & CEO BBB Wise Giving Alliance
  • Wise Giving Wednesday: Congress, Spending Bills & Charities

    Wise Giving Wednesday: Congress, Spending Bills & Charities

    In the past week, Congress passed the spending bill (Consolidated Appropriations Bill, H.R. 2029) that pays for the Federal Government until next fall. What many don’t realize, however, is that this bill will not only prevent a government shutdown, but will also provide $32 billion for a variety of health research projects at the National Institutes of Health. A specific example is $6 million for the National Lupus Patient Registry program to be conducted by the Center for Disease Control and Prevention (CDC). As stated by the CDC, “ The project is intended to better define the incidence and prevalence of lupus and better characterize individuals with these conditions.”  For those who are unfamiliar, Lupus is an autoimmune disease that leads to inflammation and tissue damage. Health research today is funded by a mix of grants from government agencies, institutions, foundations and charities. Each plays an important role in advancing the knowledge base on the prevention, treatment and potential cures of various diseases and conditions.  As donors, most of us seek to do our part by funding charities that conduct health research not only during the holiday season, but throughout the year. For those of you who are making end of the year gift decisions, please remember to verify a health charity’s trustworthiness by visiting Give.org to determine if the organization meets the 20 BBB Standards for Charity Accountability .

    As part of our Building Trust Video Series, we are pleased to provide the following video that features Sandra Raymond, President & CEO of the Lupus Foundation of America (a BBB Accredited Charity) which seeks to improve the quality of life for all people affected by lupus through programs of research, education, support and advocacy.
    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Finally, remember to let us know by going to https://www.give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one. H. Art Taylor, President & CEO BBB Wise Giving Alliance
  • Wise Giving Wednesday: Standards & Practices

    Wise Giving Wednesday: Standards & Practices

    Most will recognize the value of having accountability standards. They help bring objectivity to subjective concepts. They provide a guidepost and reference for organizations and help confirm donor expectations and acceptable behaviors. The BBB Standards for Charity Accountability also incorporate significant input from charities, fundraisers, private foundations, regulators, accountants and other professionals in philanthropy who were involved in their development. With the help of these knowledgeable experts, the standards produced in this open process were intended to represent the minimum acceptable behaviors for a charity soliciting the public. In part, they help verify trustworthiness by addressing four key areas:

    • Adequate board oversight
    • Results that correspond with a charity’s mission
    • Financial accountability and
    • Transparent and accurate donor communications

    While standards serve as a valuable resource, they are more useful when someone takes the time to verify whether charities are following these recommendations. This is one of the significant roles we play in completing our evaluative reports on charities. We inform charities of any deficiencies found and suggest what actions can be taken to help amend initial findings. On a routine and continuing basis, charities work with us to make changes to enable them to meet standards. Practices change and we believe donors and the charitable sector both benefit from this process. We seek out charity feedback before posting a report on Give.org. We recognize that charities can help clear up issues brought to their attention or become engaged in strengthening their practices.

    Unfortunately, there are some organizations that don’t provide BBB Wise Giving Alliance with any information despite repeated written request, including a certified letter. This is disappointing as these instances represent lost opportunities for charities to become aware of practices that can be improved and a lost opportunity to help potential donors make more informed giving decisions.


    Video of the Week

    As part of our Building Trust Video Series, we are pleased to provide a video featuring Brian Brewer, Director of Marketing and Communications, of the Cancer Research Institute (a BBB Accredited Charity) which funds research at academic centers around the world through fellowships, grants, and clinical trials focused on increasing the understanding of the immune system and with the goal of developing immunological methods for the prevention and treatment of cancer. CRI also provides information to the public about cancer immunotherapy and connects patients to immunotherapy clinical trials. 


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to www.give.org/charity-inquiry if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Workplace Giving is Target of New Partnership Between BBB Wise Giving Alliance and Community Health Charities

    Workplace Giving is Target of New Partnership Between BBB Wise Giving Alliance and Community Health Charities

      Arlington, VA – As charity work gets more public attention, BBB Wise Giving Alliance (BBB WGA) and Community Health Charities recently joined forces to promote transparency and high standards of conduct among charities, especially in workplace giving campaigns. Through a new agreement with BBB WGA, all of Community Health Charities’ more than 2,000 member charities must submit information for BBB evaluation and are asked to work towards meeting all 20 BBB Standards for Charity Accountability . These standards cover charity governance, finances, fundraising practices, and results reporting. There is no charge to charities for these reviews, and reports are available free of charge on Give.org to help individuals verify trust through guidance from a third-party expert evaluator. “We’ve always held the highest standards of vetting and transparency in evaluating our member charities, aligning our standards with the BBB Wise Giving Alliance, which I consider the gold standard,” said Tom Bognanno, president and CEO of Community Health Charities. “This new partnership gives us an opportunity to use these standards to raise awareness about how critical trustworthiness and vetting are for donors, charities, and companies.” “The ability of the charitable sector to function depends on public trust,” said H. Art Taylor, BBB WGA president and CEO. “While there will always be bad actors, promoting thoughtful giving and supporting trustworthy charities can help strengthen the bond between a cause and the public.” BBB WGA urges donors to give thoughtfully by taking the time to look into charities before making a donation. By encouraging charities to be transparent and work towards meeting all 20 BBB Standards for Charitable Accountability, Community Health Charities is helping ensure that companies and employees have access to vetted and trusted health resources, volunteering, and giving opportunities.
    About BBB Wise Giving Alliance: BBB Wise Giving Alliance (BBB WGA) is a standards-based charity evaluator that seeks to verify the trustworthiness of nationally-soliciting charities by completing rigorous evaluations based on 20 holistic standards that address charity governance, results reporting, finances, fundraising, appeal accuracy and other issues. National charity reports are produced by the BBB WGA and local charity reports are produced by local Better Business Bureaus – all reports are available at Give.org. About Community Health Charities: Community Health Charities is a nonprofit that raises awareness and resources for health and wellness by connecting more than 2,000 of the most trusted health charities across the United States with more than 17 million caring employees through workplace giving campaigns, causes, wellness programs, employee engagement, and strategic partnerships. Health has never been such a priority: 77% of U.S. workers suffer from at least one long-term health condition, ranging from cancer to asthma – chances are someone you know is affected.  For more information about Community Health Charities, visit healthcharities.org, follow @HealthCharities, or call 1-800-654-0845.
  • Wise Giving Wednesday: Giving After #GivingTuesday

    Wise Giving Wednesday: Giving After #GivingTuesday

    Yesterday was #GivingTuesday – a designated day to donate to charities. Last week Wise Giving Wednesday featured this event and provided giving tips to keep in mind for those who participated by donating on this day.  Of course, giving does not end on #GivingTuesday and takes place throughout the year.

    While all charities need continuing help, we remind donors to especially remember the various disaster relief efforts to address Hurricanes Harvey, Irma, and Maria as well as the earthquake in Mexico. While these disasters have moved past the emergency relief phase and are now entering recovery, those charities engaged in rebuilding efforts will need additional assistance to get the job done. It is likely that those efforts will take years to complete.

    If you are short on cash this holiday season and are considering alternatives such as donating used items, the items need to be in good used condition in order to claim a charitable deduction on your federal income tax.  For example, if a charity accepts used clothing, a torn sweatshirt won’t do.  And, be sure to check out the charity on Give.org to find out if they meet the BBB Standards for Charity Accountability.

    So if for some reason you missed #GivingTuesday, there are many other opportunities to help charities. We hope you will be generous in your choices and will seek to verify their trustworthiness by visiting Give.org.


    Video of the Week

    As part of our Building Trust Video Series, we are pleased to provide a video that features Joel Williams, Managing Attorney, Native American Rights Fund (a BBB Accredited Charity), which provides  legal assistance to Indian tribes, organizations, and individuals who may have otherwise gone without adequate representation. The organization reports that it helps tribes in all fifty states, with programming concentrated in five key areas: the preservation of Tribal existence; protection of Tribal natural resources; promotion of Native American human rights; the accountability of governments to Native Americans; and the development of Indian law and educating the public about Indian rights, laws and issues.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to https://www.give.org/charity-inquiry if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.

    H. Art Taylor, President & CEO BBB Wise Giving Alliance

  • Cautions on Giving for Victims of Las Vegas Shooting

    Cautions on Giving for Victims of Las Vegas Shooting

    BBB Wise Giving Alliance cautions donors about giving in response to the Las Vegas shooting.  Advice is available at:

    https://www.bbb.org/council/news-events/bbb-warnings/2017/10/charitable-giving-after-a-tragedy/

  • Wise Giving Wednesday: Giving Wisely on #GivingTuesday

    Wise Giving Wednesday: Giving Wisely on #GivingTuesday

    The Tuesday after Thanksgiving in the United States, November 28th, is the sixth anniversary of #GivingTuesday − a designated day to donate to charities. Since its founding by the New York based 92Y, along with the United Nations Foundation, #GivingTuesday has grown into a global phenomenon with similar campaigns extended in many other countries as well. 

    BBB Wise Giving Alliance encourages donors to give generously but to also find out more about the organization(s) before sending donation(s) and visit Give.org to verify if the charity meets the 20 BBB Standards for Charity Accountability . 

    To assist donors, BBB WGA offers the following #Giving Tuesday Checklist 

    1. Family Decisions. Sit down with your family and/or friends to identify the causes and charities that are most meaningful to you. See the results of our recent survey which shows that 61% of Millennial parents have talked about charity with  their children in the past year.   
    2. Watch Out for Name Similarity.  Charities raising money for the same cause can have names that sound similar.  Avoid cases of mistaken identity by looking at the name carefully. 
    3. What Does the Charity Do?  A charity’s name won’t necessarily reflect the nature of its program activities. Review the charity’s appeals and website to make sure you know how it plans to address the problems it describes so well. 
    4. Verify Your Charity. Visit Give.org to verify that your charity of choice is trustworthy and transparent.  

    Discover more tips on how to make a wise giving decision provided at Give.org. 


    Video of the Week 

    On a separate note, as part of our Building Trust Video Series, we are pleased to provide a video that features Jim Mitchum, CEO of Heart to Heart International (a BBB Accredited Charity), an international humanitarian aid organization that responds to natural and man-made disasters worldwide with volunteers on the ground and emergency relief supplies. 


    Recent Reports 

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.   

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance