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How Agentic AI Can Empower Nonprofits with Zigment CEO Dikshant Dave
In this episode of our AI & Trust in the Charitable Sector series, Ezra Vazquez-D'Amico, Director of Digital Partnerships & Strategy from the BBB Wise Giving Alliance (Give.org) sits down with Dikshant Dave, CEO of Zigment, to discuss how Agentic AI is redefining what’s possible for nonprofits.
Together, they explore how intelligent, trustworthy AI systems can extend human empathy, automate donor and volunteer engagement, and help organizations do more good with fewer resources — without ever losing sight of mission and values.
From early collaborations with BBB Accredited charities like Hope for Ukraine and KABOOM!, to real-world use cases such as AI-powered donor communication, multi-channel “conversation graphs,” and 24/7 empathetic support, this discussion dives deep into how technology can strengthen trust and scale impact across the nonprofit ecosystem.
In this conversation, you’ll learn:
- Why nonprofits are uniquely positioned to benefit from Agentic AI.
- How Zigment’s Agentic AI tools for Nonprofits create “first-layer” engagement with donors and volunteers through chat, SMS, and social media — while staying true to each organization’s mission.
- What “conversation graphs” mean for building consistent relationships across every touchpoint.
- How trust, transparency, and data security can form the foundation of ethical AI adoption.
- Why AI won’t replace human empathy — it frees staff to focus on the meaningful, mission-driven work that matters most.
Key takeaway:
- AI isn’t here to replace people — it’s here to amplify their ability to connect, empathize, and create change. When built on trust and aligned with mission, Agentic AI becomes a force for good.
Learn more:
🔹 BBB Wise Giving Alliance → https://give.org
🔹 BBB Wise Giving Alliance AI Newsfeed → https://give.org/ai-and-trust-in-the-charitable-sector
🔹 Zigment → https://zigment.ai
🔹 Zigment for Nonprofits → https://zigment.ai/solutions/non-profit
#nonprofits #aiforgood #DonorTrust #ethicalai #transparency #AskGive #GiveOrg #BBBWiseGivingAlliance #generativeai #techforgood #philanthropy #digitaltransformation
