Format: Article

  • 5 BBB Tips to Ensure Great Giving on #GivingTuesday

    5 BBB Tips to Ensure Great Giving on #GivingTuesday

    BBB Wise Giving Alliance Urges Donors to Give Wisely This Holiday Season

    Arlington, VA (November 25, 2014) – #GivingTuesday, the National Day of Giving, kicks off the holiday giving season on December 2nd, following Black Friday and Cyber Monday. Before donating to a charity this season, it is wise to carefully review a charity and ensure it is a trustworthy organization. BBB Wise Giving Alliance (BBB WGA) along with Better Business Bureaus across North America, is sharing five tips to help donors give with confidence.

    “Our main objective is to help donors find charities they can trust,” remarks H. Art Taylor, president and CEO, BBB WGA. “We believe our rigorous reviews help verify trust before you donate.”

    BBB WGA recommends these tips to give wisely, on #GivingTuesday and any day of the year:

    1. Watch out for copycats. There may be hundreds of charities seeking support in the same category, and some may have similar sounding names. Don’t fall for a case of mistaken identity.
    2. Consider the whole picture, not just finances. While financial ratios help in identifying cases of financial abuse, it’s a mistake to use them as the sole basis for making a giving decision. A good ratio does not necessarily mean a charity is well managed, honest in its appeals, transparent about its activities, and effective in achieving its mission.
    3. Avoid being pressured. Don’t succumb to pressure to make an on-the-spot giving decision. Responsible organizations will welcome your gift tomorrow just as much as today.
    4. Keep emotions in check. Donors need to be mindful that con artists will often strike when emotions are running high. Always take a moment to verify that your selected charity operates ethically.
    5. Rely on rigorous evaluations. Charities can demonstrate they are trustworthy by undergoing a rigorous evaluation based on holistic standards such as the 20 BBB Standards for Charity Accountability. Get free access to BBB Charity Reports at Give.org.

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    ABOUT BBB WISE GIVING ALLIANCE

    BBB Wise Giving Alliance(BBB WGA) is a standards-based charity evaluator that seeks to verify the trustworthiness of nationally-soliciting charities by completing rigorous evaluations based on 20 holistic standards that address charity governance, effectiveness reporting, finances, fund raising, appeal accuracy, and other issues. Learn more about the 20 BBB Charity Standards and about local charity review at local Better Business Bureaus atGive.org

    MEDIA CONTACTS: For more information, journalists should contact Katherine Hutt at 703-247-9345 or khutt@council.bbb.org or Bennett Weiner at 703-247-9323 or bweiner@council.bbb.org.


  • Wise Giving Wednesday: Giving Tips for Veterans Day

    Wise Giving Wednesday: Giving Tips for Veterans Day

    Veterans Day reminds us to honor those who served in the U.S. Armed Forces. To show respect for this day, many donors will seek to contribute to charities that address a variety of issues and needs facing veterans, military service members and/or their families. To help contributors make wise giving decisions, BBB Wise Giving Alliance offers the following advice:

    • Watch Out for Name Confusion. Some veterans charities include the same words in different order or slightly different form. So, be alert and make sure the organization you are considering is the one you want to support.
    • Identify What They Do. Don’t assume what the veterans organization does based on their name alone. Look for a clear description of the organization’s programs in its appeals and on its website.
    • Be Cautious on Phone Appeals. If not managed properly, some telemarketing campaigns for veterans organizations can be an expensive way to raise funds with very little going to the organization. If called, do not hesitate to ask for written information or visit the group’s website to find out about its programs and finances before making a giving decision.
    • Be Wary of Excessive Pressure.  Don’t be pressured to make an immediate on-the-spot donation to a veterans organization. Charities should welcome your gift whenever you want to send it.
    • Learn How Donated Items Will Be Used. Find out how the charity benefits from the collection and resale of used clothing and other in-kind gifts. Sometimes the charity receives only a small portion of the resale price of the item or may have a contractual arrangement to get a flat fee for every household pick-up, no matter what the contents.
    • Check Outside Sources Before Giving: In addition to charity reports on BBB’s Give.org, check with your state government’s charity registration agency, usually a division of either the Attorney General’s office or Secretary of State’s office.

    Video of the Week

    As part of our Building Trust Video Series, we are pleased to provide a video featuring Lieutenant General Robert Ruark USMC (Ret.), CEO of the Marine Corps Scholarship Foundation (a BBB Accredited Charity), an organization that assists the families of United States Marine Corps and of United States Navy Corpsmen by providing their children with scholarships to attend colleges, universities and vocational and technical institutions.


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Combat Blindness International

    Jewish National Fund

    World Pediatric Project

    Finally, remember to let us know by going to www.give.org/charity-inquiry if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.

    H. Art Taylor, President and CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday:  Government Regulators & BBB Wise Giving Alliance

    Wise Giving Wednesday: Government Regulators & BBB Wise Giving Alliance

    In its role as a standards-based charity evaluator, the BBB Wise Giving Alliance shares some common interests with federal and state government regulators of charities. In part, both are seeking to help identify bad actors and help the donating public in making wise giving decisions. Different tools, however, are being used to accomplish this objective. 

    For government agencies, the monitoring of a charity’s compliance with laws and regulations covering charitable solicitations and fundraising companies provide a basis for correcting abuses in the philanthropic marketplace. For the BBB Wise Giving Alliance, the 20 BBB Standards for Charity Accountability enable us to complete comprehensive evaluations that address such issues as charity governance, results reporting, finances, appeal accuracy and donor privacy.

    There are some key distinctions in the application of these different monitoring methods. Government agencies can require charities to submit requested materials through annual charity registration and, if needed, issue subpoenas for additional information to complete investigations. In contrast, BBB WGA relies on charities to voluntarily furnish information to trained and experienced analysts and complete an extensive online questionnaire to complete its standards assessment.

    Another key difference is that while some of the BBB Standards for Charity Accountability capture elements of fundamental malfeasance such as deceptive appeals or self-dealing, our standards also address broader trust issues involving board oversight, website content or results reporting that go beyond legal requirements.

    Both government agencies and BBB WGA hope to strengthen the public’s trust in philanthropy and help ensure that contributions are used for the purposes for which they are solicited.


    Video of the Week  

    As part of our Building Trust Video Series, we are pleased to provide a video featuring Michael Roberts, President and CEO,  First Nations Development Institute  (a  BBB Accredited Charity ) which works to improve economic conditions for Native Americans through technical assistance and training, advocacy and policy, and direct financial grants.    


    Recent Reports

    We are always working with charities to publish or update reports for donors. Visit  Give.org  or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to  give.org/charity-inquiry if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.  

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday: Accounting Board Proposes Charity Financial Statement Changes

    Wise Giving Wednesday: Accounting Board Proposes Charity Financial Statement Changes

    The Financial Accounting Standards Board (FASB) is an independent organization that establishes and improves standards for financial accounting for both for-profit and not-for-profit entities in the United States.  On April 22, 2015 the FASB announced proposed changes for all not-for-profit financial statements. It’s been quite some time since the audited financial statements of charities and other not-for-profits have been the subject of significant proposed changes.  Here at the BBB Wise Giving Alliance, we are especially interested in helping nonprofit leaders understand the potential impact of the updates proposed by FASB. BBB WGA has always focused on a charity’s audited financial statements (as opposed to the IRS Form 990) as part of its review.  While finances are addressed in just a portion of the 20 BBB Standards for Charitable Accountability, they understandably get a great deal of donor attention.  

    Some of FASB’s proposed changes in the audited financial statements of charities include increased disclosures about financial asset liquidity (i.e., what portion of assets is available now), the sources and uses of a charity’s cash, and donor restrictions on the use of funds. To assist charity executives and others in understanding these changes, the BBB Wise Giving Alliance and the Metro New York BBB Education and Research Foundation are jointly offering a no-cost webinar on May 21, 2015 at 1pm EDT.  The webinar is generously sponsored by EisnerAmper LLP.  The two presenters will be Julie Floch and Candice Meth, both distinguished partners in not-for-profit practice at this well-known, BBB Accredited accounting firm.  While the webinar can accommodate up to 1,000 registrants, we encourage interested participants to sign up while there is still room. To learn more about the webinar and register visit: www.go.bbb.org/ny-fasbchanges 

    Wise Giving Wednesday readers who are interested in providing FASB comments on their proposed accounting changes will have until August 20, 2015 to send comments to them.  For additional details, visit fasb.org.   Feedback can be provided to FASB directly through an electronic response form.  

    We are always working with charities to publish or update reports for donors.  Visit Give.org or  local BBBs to check out any charity before giving.  Our recently evaluated charities include:    

    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.  

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday: June 12th Charity Conference Highlights

    Wise Giving Wednesday: June 12th Charity Conference Highlights

    Art TaylorThose who attended our June 12th conference on “Advancing trust in the Charitable Sector” benefited from the expertise of a variety of experts and thought leaders who provided a broad overview of accountably and trust issues facing charities in the United States and abroad.  While I intend to produce future blogs on some of the discussions that took place, I want to share a few highlights for those who were unable to join us. 

    Security & Privacy: Alison Lefrak of the Federal Trade Commission (Senior Attorney, Division of Privacy and Identity Theft Protection) explained how the FTC plays a leading role in addressing online privacy and security protections for consumers and that it supported proposed data security legislation that would give FTC jurisdiction to bring cases against nonprofits as well.

    Cultural Differences that Influence Trust: Representatives from the Taiwan NPO Self Regulation Alliance and DZI (Germany’s charity monitoring organization) explained how they report on charities in their respective countries and the significance of their work in strengthening donor trust.

    ALS Association & Ice Bucket Challenge:  Carrie Martin Munk, Chief Communications and Marketing Officer, ALS Association, gave a fascinating summary of how ALS Association handled the large volume of donations they received and described their ice bucket plans for 2015. 

    Gaining Trust of New Generations:  Derrick Feldmann, President & Founder of Achieve, talked about how charities have sought to engage Millennials and noted that he is working on a revised study on Millennials and charities.

    Communicating Charity Value & Inspiring TrustAndrew Watt, President & CEO, Association of Fundraising Professionals, underscored the significant role of ethical standards in ensuring a trustworthy charitable sector and reminded everyone that true change takes time and continuing effort to achieve and is not quickly accomplished.

    The audience appreciated the observations and insights provided by these and other speakers and had an opportunity to raise additional points during the Q&A session after each panel.

    We thank all the presenters and participants and will be providing links to slides and other information from this conference.

    We are always working with charities to publish or update reports for donors.  Visit Give.org or local BBBs to check out any charity before giving.

    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday: Back to School & Charities

    Wise Giving Wednesday: Back to School & Charities

    It’s September, and the kids are back in school across the country. And many parents out there know that this also signifies  not just the three r’s of Reading, wRiting and aRithmetic, but also the “fourth” R of raising funds. Yes, at many schools, families may be asked to help raise funds for school funding gaps, playground equipment or perhaps a special class project.  This can range anywhere from bake sales to book sales. To help ensure success, parent groups would be wise to make sure they have specific plans and goals in place that include stock letters to be sent to parents to introduce the fundraiser, keeping tracks of volunteer leaders for the event, being transparent during the campaign in terms of how much of the collected funds will go to the designated activity and maintaining paper trails to ensure donations are recorded, tracked and thank you notices are sent to contributors. 

    Teachers seeking assistance for class projects might consider posting a request on DonorsChoose.org, a BBB Accredited Charity, that helps teachers across America post classroom project requests so individuals can provide funding. 

    School fundraisers are not the only philanthropy to consider during the school year. In many areas of the country, high school seniors will be required to complete a specified minimum number of hours of community service in order to graduate.  To avoid the end of school year rush, the time to start identifying and making such volunteer arrangements for teens is now. Take the time to check out the charity before a teenager starts volunteering his or her time.  Make sure this is a cause and work environment that you are comfortable with before they start.  Among other things, see if there is a BBB report on the group and find out if the charity is properly registered with the state charity registration office (In the U.S. this is usually a division of the office of the Attorney General. In Canada, check out the Canada Revenue Agency.) 

    And remember, the care and respect that you demonstrate in both funding and volunteering activities provides students with philanthropic lessons that will last a lifetime. 


    On a separate note, as part of our Building Trust Video Series we are pleased to provide a video that features Mark Bergel, Ph.D., Founder and Executive Director of A Wider Circle (a BBB Accredited Charity).  A Wider Circle is an organization that works to end poverty for individuals and families by collecting and distributing donated goods, providing professional attire, job preparedness courses, and a well-baby program.  


    We are always working with charities to publish or update reports for donors. Visit Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include: 

    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.  

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Fewer Than One in Four Donors “Highly Trust” Charities Says New Study by BBB’s Give.org

    Fewer Than One in Four Donors “Highly Trust” Charities Says New Study by BBB’s Give.org

    Arlington, VA (November 14, 2019) – Only 19% of individuals say they highly trust charities, according to a new study by BBB’s Give.org, but 70% rate trust in a charity as essential before giving. The group today released the 2019 Give.org Donor Trust Report, the second edition of an annual survey of 2,100 adults across America.

    “Our research shows people want to trust charities before giving,” said H. Art Taylor, president and CEO of BBB’s Give.org, “but only a small portion of them say they highly trust charities. This suggests that improving trust could increase charitable giving.”

    Report highlights include:

    • Trust is essential: 70% of respondents rated the importance of trusting a charity before giving as essential (9 or 10 on a 10-point scale). However, only 19% of respondents say they highly trust charities (9 or 10 on a 10-point scale).
    • There is a gender gap: 72% of women (as compared to 67% of men) rated the importance of trust before giving as essential. Only 18% of women (as compared to 21% of men) highly trust charities. While there is ample space to build trust among both genders, the trust gap is wider for women.
    • Significant trust drops for two types of charities: The portion of respondents that say they highly trusted civil rights and community action organizations was only 16% in 2018, as compared to 25% in 2017. Similarly, the portion of respondents that highly trusted religious organizations was only 28% in 2018, as opposed to 32% in 2017. Change in trust for other charity categories were moderate and tended toward higher trust.
    • Accomplishments signal trust: When asked what most signals that a charity is trustworthy, the top factors in 2017 and 2018 were: accomplishments shared by the organization, third-party evaluations by an independent organization, and financial ratios. The portion of respondents choosing accomplishments as one of the most important signals of trust grew from 44% in 2017 to 54% in 2018.

    To access a free copy of the report, go to Give.org/DonorTrust.

    About BBB Wise Giving Alliance:

    BBB Wise Giving Alliance (BBB’s Give.org) is a standards-based charity evaluator that seeks to verify the trustworthiness of nationally-soliciting charities by completing rigorous evaluations based on 20 holistic standards that address charity governance, results reporting, finances, fundraising, appeal accuracy and other issues. National charity reports are produced by the BBB WGA and local charity reports are produced by local Better Business Bureaus – all reports are available at Give.org.

    ABOUT BBB:

    For more than 100 years, the Better Business Bureau has been helping people find businesses, brands, and charities they can trust. In 2018, people turned to BBB more than 173 million times for BBB Business Profiles on nearly 5.4 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org.

    MEDIA CONTACTS: For more information, journalists should contact Bennett Weiner (703-247-9323 or bweiner@give.org)

     

  • Wise Giving Wednesday: Privacy and Security Discussion Will Be Part of June 12th Charity Conference

    Wise Giving Wednesday: Privacy and Security Discussion Will Be Part of June 12th Charity Conference

    While I have written previous blogs on the subject of donor privacy, I would like to bring to your attention that our upcoming charity conference will include an outstanding panel discussion that addresses this issue even further. 

    One of the panel discussions at our June 12th meeting (Advancing Trust in the Charitable Sector) is on the subject of Charity Data Security & Privacy.  Senior privacy officials from two prominent nonprofits will discuss the unique privacy and security challenges their organizations face in today’s dynamic online environment, and will offer their insights on how to manage and protect sensitive personal information entrusted to charities by donors and others.  We will also hear from an FTC representative about the role of the regulator in  enforcing privacy and data protection laws as and promoting best practices at the state and federal level.  We lined up a great selection of speakers:

    • Allison LeFrak,  Senior Attorney, Division of Privacy and Identify Protection, Federal Trade Commission
    • William Karazsia, Assistant General Counsel and Chief Privacy Officer, National Student Clearinghouse
    • Ellen Willmott, General Counsel, Susan G. Komen 

    Each of these speakers will bring a unique and important perspective about the challenges charities face as they seek to protect their donors and other contacts from unauthorized access to data charities maintain about them.  This  issue is more than just protecting credit card information when making online gifts but extends to all forms of private information that a charity may handle as a routine part of its interactions with the public and other users.

    We hope that you may be able to join us on June 12thRegistration is still open.  If not, we intend to share some of the highlights of this meeting in a future posting.     

    We are always working with charities to publish or update reports for donors.  Visit Give.org or local BBBs to check out any charity before giving.  Our recently evaluated charities include:     

    Finally, remember to let us know by going to https://www.give.org/ask-us-about-a-charity1/ if you are interested in seeing a report on a charity not on the list and we will do our best to produce one.

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday: The Military Service Initiative Summit

    Wise Giving Wednesday: The Military Service Initiative Summit

    Today, Bennett Weiner, COO of the BBB Wise Giving Alliance, is in Dallas, Texas to participate in the Military Service Initiative Summit which is a one-day conference being held by The Bush Institute at the George W. Bush Presidential Center. They are about 350 guests from various veterans organizations as well as corporate executives, major donors and others concerned about how they can better serve veterans and active duty service members through the growing number of charitable programs that exist today.

    Should there be more collaboration among the 45,000 existing veterans and military service organizations? Can impact measurement provide a means to identify those groups that are achieving some success? How can the wide range of existing programs ranging from health needs to job skills training avoid duplication of effort while carrying out their important work? These and similar issues will be discussed at the conference.

    There are no any easy answers to these questions but it is helpful that they are being asked. As leaders in the nonprofit sector and the military community consider these challenges, I hope they also remember the important role that trust plays in helping donors make contribution decisions and in enabling veterans to seek out the help they need to transition to civilian life.

    There will always be an incentive to become more effective in the work that is carried out by organizations that assist veterans and active service members. Charities want to make a difference. But in seeking out these objectives, BBB WGA also believes that our BBB Standards for Charity Accountability can play a role in helping to ensure that organizations are transparent, well governed, manage finances appropriately, and are mindful to be accurate and honest in their fundraising and communications.

    Take a look at BBB charity reports to see if your charity of choice meets this important standard. For an A-Z directory of reports on nationally-soliciting charities, visit www.give.org/charity-reviews/national/. To access both local and national charity reports, use the search engine on our homepage www.give.org.

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance

  • Wise Giving Wednesday:  Fundraising for Charlottesville Victims

    Wise Giving Wednesday: Fundraising for Charlottesville Victims

    Following the outpouring of public shock and concern over the events in Charlottesville, Virginia, many are seeking to assist the victims of violence directed at those protesting the white supremacist rally. As with other tragedies, bad fundraising actors are more likely to strike when emotions run high. The Office of the Attorney General in Virginia issued a press release yesterday urging donors to exercise caution as they consider donating money to assist victims in their recovery. BBB Wise Giving Alliance also shares the following tips to assist contributors.

    1. Wise Giving. Don’t assume the first contribution request is the best choice. Take the time to find trusted charities that are providing assistance.
    2. Crowdfunding Cautions. Questionable solicitors may set up a crowdfunding page but have no official connection to the victims and/or their families, or to any charitable organization. While some crowdfunding sites have implemented procedures to help prevent fraudulent efforts, especially after a tragedy, others don’t. Also, crowdfunding sites vary in terms of fees charged for transactions and when collected donations are released to the fundraiser.
    3. Respecting Victims and Their Families. Organizations or individuals raising funds should get permission from the victims and/or their families to use either the names of the victims and/or any photographs of them.
    4. How Will Donations Be Used? Watch out for vague appeals that don’t identify the intended use of funds. For example, how will the donations help victims and/or their families? Also, unless told otherwise, donors will assume that funds collected quickly in the wake of a tragedy will be spent just as quickly. See if the appeal identifies when the collected funds will be used.
    5. What if a Family Sets Up Its Own Assistance Fund? Some victims and/or their families may decide to set up their own assistance funds. Be mindful that such funds may not be set up as charities. Also, if collected monies are administered by a third party such as a bank, CPA or lawyer, this will help provide oversight and ensure the collected funds are used appropriately (e.g., paying for medical expenses, counseling, and other tragedy-related needs.)

    For additional information about making informed giving decisions, visit Give.org.


    As part of our Building Trust Video series, we are pleased to provide a video that features Rabbi Yechiel Eckstein, Founder and President of the International Fellowship of Christians and Jews (a BBB Accredited Charity) which seeks to promote understanding and cooperation between Jews and Christians and to build broad support for Israel and other shared concerns.  


    We are always working with charities to publish or update reports for donors. Visit  Give.org or local BBBs to check out any charity before giving. Our recently evaluated charities include:

    Finally, remember to let us know by going to  https://www.give.org/ask-us-about-a-charity1/ if you are  interested in seeing a report on a charity not on the list and we will do our best to produce one.   

    H. Art Taylor, President & CEO
    BBB Wise Giving Alliance