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CHARITY REVIEW
Issued: December 2024 Expires: December 2026

Freestore Foodbank, Inc.

Accredited Charity
Accredited Charity

Meets Standards
Accreditation seal
(513) 929-0904
3401 Rosenthal Way
Queen City, OH, 45204-3500
https://freestorefoodbank.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Freestore Foodbank, Inc. meets the 20 Standards for Charity Accountability.

**Marketplace Complaints (product/service issue)** Number of Complaints processed by BBB in the past 36 months: 1; The organization addressed the complaint issues brought to its attention: 1; The organization did NOT address the complaint issues brought to its attention: 0.

Stated Purpose:
Freestore Foodbank’s mission is to improve lives by eliminating hunger in partnership with our community.

Year, State Incorporated:
1971, OH

As a member of Feeding America, a national organization dedicated to alleviating domestic hunger, Freestore Foodbank is part of a collaborative network of over 200 food banks working towards a unified mission. Our primary role as a food bank involves the acquisition, collection, and distribution of food to a network of 600+ community partners, including soup kitchens, schools, emergency food pantries, clinics, and social service centers. In the past year, we provided over 39 million meals, an achievement made possible by distributing 47 million pounds of food. This collective effort helps address the needs of the more than 250,000 individuals experiencing food insecurity in our 20-county tristate region including Ohio, Kentucky and Indiana.
  
Our Customer Connection Center in Over the Rhine, Cincinnati offers direct assistance on weekdays, serving as a dependable source of support. Complementing this, the Liberty Street Market serves as a resource for families in need, providing not only food but also valuable services such as financial management, public benefits enrollment, and assistance with housing, transportation, and clothing.


Through these comprehensive efforts, Freestore Foodbank remains committed to its mission of fighting hunger and supporting those in need across our community.


Freestore Foodbank’s programs: 
Power Pack: Provides weekend nourishment to elementary school children facing food insecurity.
School Pantry: Offers nutritional assistance to children of all ages and their families through school sites.
Kids Cafe: Supplies after-school meals to support educational activities and child development.
Keeping Infants Nourished and Developing (KIND): Provides supplemental formula to clinic partners for families with newborns.
Customer Connection Center: Delivers a comprehensive range of holistic social services to local families.
Healthy Harvest Mobile Market: Brings fresh produce to neighborhoods lacking access to nutritious food.
Bea Taylor and Liberty Street Markets: Offer choice pantry models serving two community regions with longer hours and Saturdays available to support working families
Senior Boxes: Supplies additional food resources to low-income elderly community members.
Freestore Direct: Offers home delivery of food assistance to physician-referred families facing food insecurity and additional barriers.
Order Ahead: Allows busy families to pick up food at schools or childcare centers, alleviating time and transportation constraints.
Stabilization Program: Provides long-term case management with comprehensive social service assistance.
Cincinnati COOKS!: Delivers culinary job training along with soft skills support for securing stable employment.
LIFT the TriState: Offers warehousing and logistics job training, paired with soft skills support for sustainable employment.

For the year ended June 30, 2024, Freestore Foodbank, Inc.'s program expenses were:

Foodbank: in-kind expenses $65,289,353
Foodbank: supportive services $14,278,329
Client services $6,151,371
Workforce development $2,743,040
Social enterprises $4,033
Total Program Expenses $88,466,126

Chief Executive
Kurt Reiber, President & CEO

Chair of the Board
Mr. Marty Dunn, Board Chairperson

Chair's Profession / Business Affiliation
Dinsmore & Shohl, LLP

Board Size
28

Paid Staff Size
135

Method(s) Used:
Direct mail appeals, Telephone appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Radio, Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Appeals via Social Media (Facebook, etc.)

% of Related Contributions on Fundraising: 3.54%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Freestore Foodbank, Inc.'s audited financial statements for the year ended June 30, 2024.

Source of Funds
In-kind foodbank donations $65,502,898
Contributions and grants $22,734,070
Government agencies $6,551,194
Member agency fees/product resale $3,308,752
Investment return, net $2,213,138
Special events $1,467,319
Other $808,728
Private organizations $656,328
Change in interest in irrevocable trusts $157,790
Client services - individuals $68,822
In-kind advertising services $34,000
Net gain on disposal of property and equipment $22,480
Social enterprises $6,829
Total Income $103,532,348

Programs: 92% Fundraising: 4% Administrative: 5%

Total Income $103,532,348
Total expenses: $96,208,994
  Program expenses $88,466,126
  Fundraising expenses $3,405,506
  Administrative expenses $4,337,362
  Other expenses $0
Income in Excess of Expenses $7,323,354
Beginning Net Assets $77,938,742
Other Changes In Net Assets $0
Ending Net Assets $85,262,096
Total Liabilities $27,608,295
Total Assets $112,870,391

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Cincinnati