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CHARITY REVIEW
Issued: February 2024 Expires: February 2026

Heartline Ministries

Standards Not Met
Standards Not Met
1 7 16 18
(509) 837-6700
910 Franklin Avenue, Suite 3
Sunnyside, WA, 98944
https://heartlinehaiti.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Heartline Ministries does not meet the following 4 Standards for Charity Accountability:

Standard 1 (Oversight of Operations and Staff)
Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

Heartline Ministries does not meet this Standard because its board of directors does not:

  • Review the performance of the chief executive officer at least once every two years.

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Heartline Ministries does not meet this Standard because:

  • The organization has not performed an effectiveness assessment within the past two years.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Heartline Ministries does not meet this Standard because the 2021 annual report did not include:

  • Total expenses for each program in the same categories that appear in the organization’s financial statements (including Maternity Center, Poverty, Education center, Discipleship and Outreach, and Starting Place).
  • Ending Net Assets.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Heartline Ministries does not meet this Standard because:

Heartline Ministries meets the remaining 16 Standards for Charity Accountability.

Stated Purpose:
"to invest in families through a holistic approach, focused on maternal healthcare, economic empowerment, children's education, and community outreach."

Year, State Incorporated:
2000, WA

Heartline Ministries invests in Haitian families through maternal care, skills and vocational training, and community care. The Heartline Maternity Center reduces the incidence of maternal and infant mortality through medical care, health education, nutrition and support. The Heartline Community Care team distributes food, clothing, and supplies to marginalized groups. Heartline Ministries supports local schools and students through donor sponsorships. In 2021, the organization reports that its Maternity Center celebrated 125 healthy births.

For the year ended December 31, 2021, Heartline Ministries's program expenses were:

Maternity Center program $250,913
Poverty program $229,182
Education Center program $195,772
Starting Place program $158,140
Discipleship and Outreach program $63,735
Total Program Expenses $897,742

Chief Executive
Troy and Tara Livesay, Executive Directors

Compensation*
$75,000

Chair of the Board
Sarah Bessey

Chair's Profession / Business Affiliation
Author, Speaker, and Women's Justice Advocate

Board Size
5

Paid Staff Size
77

*2021 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: The figure above represents Troy Livesay's compensation. The organization did not report compensation for Tara Livesay in 2021.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 10% of related contributions. (Related contributions, which totaled $1,117,561, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Heartline Ministries's audited financial statements for the year ended December 31, 2021.

Source of Funds
Contributions and grants $1,095,161
Starting Place fees $65,688
Education Center tuition and fees $52,351
In-kind services $22,400
Rent income $19,834
Bakery program, net $12,947
Maternity Center fees $4,173
Other income $2,516
Interest income $1,137
Investment income $91
Total Income $1,276,298

Programs: 79% Fundraising: 10% Administrative: 11%

Total Income $1,276,298
Total expenses: $1,129,918
  Program expenses $897,742
  Fundraising expenses $108,753
  Administrative expenses $123,423
  Other expenses $0
Income in Excess of Expenses $146,380
Beginning Net Assets $2,269,665
Other Changes In Net Assets $0
Ending Net Assets $2,416,045
Total Liabilities $20,017
Total Assets $2,436,062

Note: According to the organization's 2021 audited financial statements, Heartline Ministries received in-kind contributions totaling $22,400 in the form of financial services related to tax return preparation, financial statement preparation, and bookkeeping services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance