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CHARITY REVIEW
Issued: November 2023 Expires: November 2025

Operation Homefront

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
17319 San Pedro Avenue, Suite 505
San Antonio, TX, 78232

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Operation Homefront meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to build strong, stable, and secure military families so they can thrive, not simply struggle to get by, in the communities that they have worked so hard to protect."

Year, State Incorporated:
2002, AZ

Operation Homefront reports that it provides services to military families across the nation with field offices serving all 50 states. Operation Homefront's programs are structured under three pillars: relief, resiliency and recurring family support. Key relief services include financial assistance for rent and mortgage, home and car repairs, utility and grocery bills, transitional housing, and more. Key resiliency services include permanent housing and veteran caregiver support. Lastly, key recurring family support services include the provision of back-to-school supplies, holiday meals, holiday toys, and more. Some ($1,946,186 or 5%) of Operation Homefront's program activities are carried out in conjunction with fundraising appeals.

For the year ended December 31, 2022, Operation Homefront's program expenses were:

Critical assistance: $7,892,889

Veteran caregiver support: $655,657

Field operations: $19,404,797

Permanent homes for veterans: $8,135,208

Transitional housing and villages: $3,363,526

Total Program Expenses: $39,452,077

Chief Executive
Brigadier General John I. Pray, Jr., USAF (Retired), President and Chief Executive Officer

Compensation*
$567,296

Chair of the Board
Uli Correa

Chair's Profession / Business Affiliation
Regional Vice President, Central Division, Walmart Stores US

Board Size
17

Paid Staff Size
140

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio, Special events, Print advertisements

Operation Homefront incurred joint costs of $4,423,149 for informational materials and activities that included fundraising materials. Of those costs $2,476,963 was allocated to fundraising expenses and $1,946,186 was allocated to program expenses.

Fundraising costs were 7% of related contributions. (Related contributions, which totaled $64,721,154, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Operation Homefront's audited financial statements for the year ended December 31, 2022.

Source of Funds
In-kind contributions $15,026,158
Special events, net $145,553
Investment earnings, net $-101,837
Gain on sales of homes $350,808
Other revenues $95,811
Contributions $49,549,443
Total Income $65,065,936

Programs: 85% Fundraising: 10% Administrative: 5%

Total Income $65,065,936
Total expenses: $46,504,295
  Program expenses $39,452,077
  Fundraising expenses $4,689,843
  Administrative expenses $2,362,375
  Other expenses $0
Income in Excess of Expenses $18,561,641
Beginning Net Assets $28,672,972
Other Changes In Net Assets $0
Ending Net Assets $47,234,613
Total Liabilities $3,783,390
Total Assets $51,018,003

Note: According to the organization's 2022 audited financial statements, Operation Homefront received in-kind gifts totaling $15,026,158 in the form of goods ($9,725,563), media and other services ($2,344,782), houses ($2,226,535), gift cards ($329,994), vehicles ($262,119), and facilities ($137,165).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance