Family Lifeline does not meet the following 4 Standards for Charity Accountability:
Standard 6 (Board Policy on Effectiveness)
Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.
Family Lifeline does not meet this Standard because:
- The board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization?s performance and effectiveness and determining future actions required to achieve its mission.
Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.
Family Lifeline does not meet this Standard because:
- The organization has not completed an effectiveness assessment in the last two years.
Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.
Family Lifeline does not meet this Standard because, when the organization provided 2020 budget information, it indicated that the budget:
- Included total projected program service expenses, however, did not break these expenses down by major program category including early childhood and long-term support services.
Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.
Family Lifeline does not meet this Standard because the 2019 annual report did not include:
- The organization's financial information for the year ended June 30, 2019.
The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability:
13
15
19
Family Lifeline meets the remaining 13 Standards for Charity Accountability.
-
Year, State Incorporated
1963, VA
-
-
-
Stated Purpose
"to partner with families and individuals, delivering intensive home and community-based services to build an equitable, resilient community where families and individuals are connected, safe, and living a healthy, meaningful life."
Family Lifeline reports that it offers long-term support services and care services to families with young children, older adults, and persons with disabilities. Partnering with individuals in vulnerable communities, Family Lifeline's programs for families with young children focus on the overall health and development of the child and to equip parents with skills and techniques to care for their child. The organization states that it offers both medically intensive and non-medically intensive services to older adults and people with disabilities. Certified Nursing Assistants provide home visitation to serve individuals who require assistance with daily tasks like cooking, bathing, cleaning, and taking medication. Family Lifeline's Visiting Volunteers program provides an older adult in isolation with a volunteer to socialize with on a regular basis. The organization also offers Care Coordination, which serves to help the elderly navigate the healthcare environment. In 2019, Family Lifeline reports that it served 1,981 individuals in Central Virginia.
For the year ended June 30, 2019, Family Lifeline's program expenses were:
Early childhood |
$1,929,366 |
Long-term support services |
$736,841 |
Total Program Expenses: |
$2,666,207 |
-
Chief Executive
Amy L. Strite, President and Chief Executive Officer
-
Compensation*
$96,660
-
Chair of the Board
Anne Chamberlain
-
Chair's Profession / Business Affiliation
President, Anne Chamberlain LLC
-
Board Size
24
-
Paid Staff Size
85
*2018 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Note: The highest compensated individual was Chief Financial Officer, Willie F. Jones, receiving $107,445 in compensation.
Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Invitations to fund raising events, Membership appeals, Planned giving arrangements, Cause- related marketing (affinity credit cards, consumer product sales, etc.)
Fundraising costs were 4% of related contributions. (Related contributions, which totaled $3,078,485 are donations received as a result of fundraising activities.)
This organization is tax-exempt under section 501(c) (3) of the Internal Revenue Code.It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Family Lifeline's audited financial statements for the year ended June 30, 2019.
Source of Funds |
Contributions |
$1,218,373 |
Grants - federal agencies |
$1,206,815 |
Grants - state and local agencies |
$566,313 |
Sponsorships |
$67,928 |
Investment return, net |
$30,228 |
Client fees |
$25,491 |
In-kind contributions |
$18,200 |
Special events, net |
$856 |
Other revenue |
$829 |
Total Income |
$3,135,033 |
- Programs: 87%
- Administrative: 9%
- Fundraising: 4%
Total Income |
$3,135,033 |
Program expenses |
$2,666,207 |
Fundraising expenses |
$136,052 |
Administrative expenses |
$293,515 |
Other expenses |
$0 |
Total expenses: |
$3,095,774 |
Income in Excess of Expenses |
$39,259 |
Beginning Net Assets |
$2,644,866 |
Other Changes In Net Assets |
$0 |
Ending Net Assets |
$2,684,125 |
Total Liabilities |
$147,438 |
Total Assets |
$2,831,563 |
Note: According to Family Lifeline's audited financial statements for the year ended June 30, 2019, the organization received $18,200 in donated consulting services.