EveryStep does not meet the following 3 Standards for Charity Accountability:
Standard 6 (Board Policy on Effectiveness)
Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.
EveryStep does not meet this Standard because:
- The organization's effectiveness assessment policy does not specify that this assessment will take place at least once every two years.
Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.
EveryStep does not meet this Standard because the 2019 annual report did not include:
- Total expenses for each major program including care and support, community health and wellness, grief and loss, home care, hospice, interpretation services, and thrift store.
- Total end of year net assets.
Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.
EveryStep does not meet this Standard because the privacy policy on the organization's website, https://www.everystep.org, does not indicate:
- How to inform the charity that the visitor does not want his/her information shared with others.
- What security measures are in place to protect personal information that is collected.
The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability:
7
EveryStep meets the remaining 16 Standards for Charity Accountability.
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Year, State Incorporated
1978, IA
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Also Known As
Hospice of Central Iowa
HCI Care Services
EveryStep Care and Support Services
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Stated Purpose
"to empower individuals, support families, and strengthen communities."
EveryStep reports that it is a community-based organization that offers healthcare and social support services in 46 counties across Iowa. The organization's programs include community health and wellness, home care, grief and loss, care and support, interpretation services, and hospice care at Kavanagh House in Des Moines. EveryStep's community health and wellness program services assists businesses to improve the health of employees through offering biometric screening, immunizations, and preventative health services. The home care program is overseen by registered nurses who provide in-home services including rehabilitation, medication management, post-surgical care, and physical, occupational, and speech therapy. The care and support program provides medical and dental screenings, supports and educates new mothers and pregnant women, provides financial assistance to families caring for a child with disabilities, and offers companionship for senior citizens. EveryStep's grief and support services include bereavement counselors, monthly support groups, and grief camps. The organization also operates Giving Tree thrift store. In 2019, EveryStep reports that it served 65,566 individuals.
For the year ended June 30, 2019, EveryStep's program expenses were:
| Program services |
$23,966,737 |
| Total Program Expenses: |
$23,966,737 |
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Chief Executive
Tray Wade, President and Chief Executive Officer
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Compensation*
$343,238
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Chair of the Board
Pat Barry
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Chair's Profession / Business Affiliation
Retired, Legal Counsel, Principal Financial Group
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Board Size
17
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Paid Staff Size
381
*2018 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Invitations to fund raising events, Planned giving arrangements, Print advertisements (newspapers, magazines, etc.)
Fundraising costs were 7% of related contributions. (Related contributions, which totaled $6,717,050 are donations received as a result of fundraising activities.)
This organization is tax-exempt under section 501(c) (3) of the Internal Revenue Code.It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on EveryStep's audited financial statements - consolidated for the year ended June 30, 2019.
| Source of Funds |
| Patient and program service revenue, net |
$21,350,820 |
| Fees and grants from governmental agencies |
$4,483,391 |
| Contributions |
$2,233,659 |
| Investment income |
$568,047 |
| Other revenue |
$546,346 |
| Realized and unrealized gains on investments, net |
$272,842 |
| Total Income |
$29,455,105 |
- Programs: 83%
- Administrative: 16%
- Fundraising: Less than 1%
| Total Income |
$29,455,105 |
| Program expenses |
$23,966,737 |
| Fundraising expenses |
$500,451 |
| Administrative expenses |
$4,582,767 |
| Other expenses |
$0 |
| Total expenses: |
$29,049,955 |
| Income in Excess of Expenses |
$405,150 |
| Beginning Net Assets |
$21,747,832 |
| Other Changes In Net Assets |
$0 |
| Ending Net Assets |
$22,152,982 |
| Total Liabilities |
$3,617,339 |
| Total Assets |
$25,770,321 |