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CHARITY REVIEW
Issued: August 2026 Expires: August 2028

Women's Center Wisconsin

Standards Not Met
Standards Not Met
14 16 17
(262) 547-4600
505 North East Avenue
Waukesha, WI, 53186
https://twcwaukesha.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Women's Center Wisconsin does not meet the following 3 Standards for Charity Accountability:

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

WCW does not meet this Standard because, when the organization provided 2026 budget information, it indicated that the budget:

  • Did not identify total projected program service expenses nor break these expenses down by major program category.
  • Did not identify total projected administrative expenses.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

WCW does not meet this Standard because the organization's 2024 annual report did not include:

  • Total fundraising expenses
  • Total administrative expenses.
  • A breakdown of major program service expenses.

Standard 17 (Web Site Disclosures)
Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

WCW does not meet this Standard because the organization's website, https://twcwaukesha.org/, did not include:

  • A copy of the organization's 2024 IRS Form 990.

Women's Center Wisconsin meets the remaining 17 Standards for Charity Accountability.

Stated Purpose:
"to provide safety, shelter, and support to empower all impacted by domestic abuse, sexual violence, child abuse, and trafficking."

Year, State Incorporated:
1977, WI

Women's Center Wisconsin (WCW) reports that it operates in Waukesha County, Wisconsin, dedicated to serving adult and child survivors of domestic abuse, sexual violence, child abuse, and trafficking through a trauma-informed approach of meeting survivors where they are and promoting long-term safety and healing. The organization states that it operates a 32-bed emergency shelter for survivors of sexual assault and domestic abuse in addition to a 24-hour hotline, transitional living, individual advocacy, legal advocacy, rape crisis response, children's programming, support groups, and the Child Advocacy Center of Waukesha County. In 2024, WCW reports that it engaged with more than 16,000 individuals, provided 7,348 nights of care via the shelter program, answered 6,422 calls through the hotline, offered 1,300 hours of advocacy to non-residential clients, and responded to 49 sexual assault nurse exam calls.

For the year ended December 31, 2024, Women's Center Wisconsin's program expenses were:

Shelter $1,421,704
Transitional living $237,977
Advocacy $224,405
Child advocacy center $160,646
Family support $143,242
Employment $68,351
Rapid rehousing $63,760
Education $49,403
Total Program Expenses $2,369,488

Chief Executive
Angela Mancuso, Executive Director

Compensation*
$151,348

Chair of the Board
Maria Sanders, JD

Chair's Profession / Business Affiliation
Attorney, von Briesen and Roper

Board Size
14

Paid Staff Size
35

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 13% of related contributions. (Related contributions, which totaled $3,093,349, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Women's Center Wisconsin's audited financial statements for the year ended December 31, 2024.

Source of Funds
Contributions $1,633,623
Government grants $1,093,571
Investment income, net $459,588
Special events, net $220,586
United Way $131,335
Program and rent fees $42,032
In-kind contributions $14,234
Other income $2,298
Total Income $3,650,258

Programs: 83% Fundraising: 14% Administrative: 3%

Total Income $3,650,258
Total expenses: $2,864,003
  Program expenses $2,369,488
  Fundraising expenses $413,645
  Administrative expenses $80,870
  Other expenses $0
Income in Excess of Expenses $786,255
Beginning Net Assets $8,624,249
Other Changes In Net Assets $0
Ending Net Assets $9,357,513
Total Liabilities $248,665
Total Assets $9,606,178

Note: According to WCW's 2024 audited financial statements, the organization received $14,234 in donated supplies and other services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Serving Wisconsin