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CHARITY REVIEW
Issued: January 2026 Expires: January 2028

Welcome House

Accredited Charity
Accredited Charity

Meets Standards

1132 Greenup St
Covington, KY, 41011

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Welcome House meets the 20 Standards for Charity Accountability.

Stated Purpose:
Our mission is to provide a continuum of services that will end homelessness and promote stability for each person we serve.

Year, State Incorporated:
1983, KY

Since 1981 Welcome House has been a leader in guiding clients from housing uncertainty to housing stability. We accomplish this through two service areas: Homeless Solutions and Housing and Supportive Services.

The Homeless Solutions program includes Street Outreach/Medical Street Outreach; the Front Door Program; Diversion; Service Coordination; Social Security Outreach, Access, and Recovery (SOAR); and all Shelter Services. These programs play an integral part in finding those in need of homeless services, assessing what their exact needs are, and then strategizing how we are able to respond to their needs. Currently, we have two shelters: the Shelter for Homeless Women, Children, and Families and the Men's Homeless Veteran's Shelter.

The Housing and Supportive Services Department encompasses the following programs: Rapid Rehousing; Permanent Supportive Housing; Gardens at Greenup; Coordinated Entry; the HOME Tenant Based Rental Assistance Program (TBRA); and the Representative Payee Program. This program allows us the opportunity find housing options for our program participants, which fulfills our ultimate mission of housing stability. Welcome House also owns 93 affordable housing units in total.

Each of these programs is designed to help program participants remove barriers to find and maintain stable housing through various resources such as financial assistance, benefits acquisition for those experiencing mental and/or physical disabilities, and find housing for families with children.

For the year ended December 31, 2024, Welcome House's program expenses were:

Regional services $1,997,127
Housing and supportive services $1,348,209
Homeless services $1,230,608
Shelter services $1,064,212
Total Program Expenses $5,640,156

Chief Executive
Amanda Couch, CEO

Chair of the Board
Chris Brison

Board Size
10

Method(s) Used:
Direct mail appeals, Telephone appeals, Print advertisements (newspapers, magazines, etc.), Grant proposals, Internet, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Welcome House's audited financial statements for the year ended December 31, 2024.

Source of Funds
Government and other grants $5,080,618
Contributions $2,597,770
Other $298,766
Special events $189,085
United Way allocation $135,751
In-kind contributions $72,068
Rental income $17,931
Total Income $8,391,989

Programs: 79% Fundraising: 3% Administrative: 17%

Total Income $8,391,989
Total expenses: $7,101,493
  Program expenses $5,640,156
  Fundraising expenses $236,728
  Administrative expenses $1,224,609
  Other expenses $0
Income in Excess of Expenses $1,290,496
Beginning Net Assets $13,952,412
Other Changes In Net Assets $339,501
Ending Net Assets $15,582,409
Total Liabilities $9,538,503
Total Assets $25,120,912

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Cincinnati