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CHARITY REVIEW
Issued: August 2023 Expires: August 2025

Volunteers of America Ohio & Indiana

Accredited Charity
Accredited Charity

Meets Standards
Accreditation seal
(614) 224-8650
215 N Front St Ste 510
Columbus, OH, 43215-3376
https://twitter.com/voaohin
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Volunteers of America Ohio & Indiana meets the 20 Standards for Charity Accountability.

Stated Purpose:

MISSION STATEMENT:

To offer hope, restore dignity, and transform lives to help people reach their full potential.

Year, State Incorporated:
1986, OH

Also Known As:
Volunteers of America Ohio & Indiana, Inc.

PROGRAMS & SERVICES:

Volunteers of America Ohio & Indiana specializes in five [5] areas of service: Veterans; Residential reentry; Behavioral health; Housing, and; Community enrichment.   

SERVICE AREAS:
Veterans Services:  Preventing and ending homelessness for veterans and veterans with families.
Residential Reentry:  Providing new opportunities for men and women with criminal justice involvement for them to become productive members of the community.
Behavioral Health:  Accessible mental health and substance use disorder treatment programs to help individuals, families and pregnant women and women with children achieve well-being.
Housing Services:  Preventing and ending homelessness and providing safe, affordable housing for individuals, families, and those with mental disabilities, helping them rebuild their lives.
Community Enrichment:  To help individuals and families overcome short-term emergencies and financial obstacles to ensure their well-being.  

We are a ministry of service with over 900 professional employees dedicated to helping people reach their full potential and build a brighter future.  Through human services programs, Volunteers of America Ohio & Indiana helps people from 65 program locations in 16 communities across Ohio & Indiana.  Using evidence-based practices, professional case managers, housing experts, administrators, clinicians, caregivers, psychologists and leaders throughout Ohio and Indiana help provide each person with the tools and services necessary to rebuild their lives.

We are also accredited by the Commission on Accreditation for Rehabilitation Facilities. Accreditation demonstrates that our organization values the input of our clients and is accountable to the community. Additionally, we offer American Society of Addiction Medicine treatment levels 1 through 3.5 in our Outpatient Clinic and Residential Treatment Facilities.

For the year ended June 30, 2023, Volunteers of America Ohio & Indiana's program expenses were:

Veterans Services $19,130,602
Retail Stores $18,955,116
Re-entry Programs $16,456,934
Behavioral Health $12,156,415
Housing Programs $2,086,341
Auto Donation $318,863
Total Program Expenses $69,104,271

Chief Executive
John von Arx, President/CEO

Chair of the Board
General John McGoff MD, Board Chairperson

Chair's Profession / Business Affiliation
MD [Retired]

Board Size
22

Paid Staff Size
950

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Grant proposals, Internet, Planned giving arrangements, Appeals via Social Media (Facebook, etc.), Solicitations for Used Cars, Solicitations for Used Clothing

% of Related Contributions on Fundraising: 1.40%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Volunteers of America Ohio & Indiana's audited financial statements for the year ended June 30, 2023.

Source of Funds
Revenue and Grants from Governmental Agencies $53,261,087
Revenues from Operations (Contributions) $34,898,208
Unrealized Gain on Investments, Net $2,312,362
Investment Gain, Net $861,382
Lease Income $709,154
Program Service Fees $651,865
Gain from Casualty Loss $559,869
Other Operating Revenue $281,336
Employee Retention Credit $259,830
Total Income $93,795,093

Programs: 85% Fundraising: 2% Administrative: 14%

Total Income $93,795,093
Total expenses: $81,761,044
  Program expenses $69,104,271
  Fundraising expenses $1,233,957
  Administrative expenses $11,422,816
  Other expenses $0
Income in Excess of Expenses $12,034,049
Beginning Net Assets $74,957,915
Other Changes In Net Assets $0
Ending Net Assets $86,991,964
Total Liabilities $26,629,603
Total Assets $113,621,567

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB of Central Ohio