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CHARITY REVIEW
Issued: May 2026 Expires: May 2028

Volunteers of America Mid-States, Inc.

Accredited Charity
Accredited Charity

Meets Standards
(502) 636-0771
570 S 4th St Ste 100
Louisville, KY, 40202
https://www.voamid.org/
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Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Volunteers of America Mid-States, Inc. meets the 20 Standards for Charity Accountability.

Stated Purpose:
Volunteers of America Mid-States creates positive change in the lives of individuals and communities through a ministry of service.

Year, State Incorporated:
1988, KY

Volunteers of America Mid-States provides:
•Housing for families, veterans, and low-income seniors.

•Substance use disorder recovery services for men and women. Its Freedom House program is a national model for pregnant and parenting women overcoming substance use disorder.

•Care and support for individuals with developmental disabilities.

•Healing and accountability that brings people together with restorative justice.

•Employment services to help get individuals back into the workforce.

•Public health that includes education and confidential HIV testing.

For the year ended June 30, 2025, Volunteers of America Mid-States, Inc.'s program expenses were:

Promoting self-sufficiency $28,676,889
Fostering independence $16,013,025
Total Program Expenses $44,689,914

Chief Executive
Jennifer Hancock, President and CEO

Chair of the Board
Chase Sanders

Chair's Profession / Business Affiliation
Associate Manager of State & Local Government Affairs, Yum! Brands

Board Size
26

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Other

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Volunteers of America Mid-States, Inc.'s audited financial statements - consolidated for the year ended June 30, 2025.

Source of Funds
Federal and state grants $28,940,386
Fee for service revenue $12,401,029
Contributions $11,410,148
Program service revenue $5,601,924
Special events $894,952
In-kind contributions $694,465
Public Support: capital and bequests $402,248
Rental income $398,145
Miscellaneous revenue $320,938
Investment return, net $257,948
VOA awards and grants $52,773
Gain on sale of property and equipment $34,344
Change in beneficial interest in trusts $-111,249
Total Income $61,298,051

Programs: 84% Fundraising: 2% Administrative: 14%

Total Income $61,298,051
Total expenses: $53,367,345
  Program expenses $44,689,914
  Fundraising expenses $1,170,793
  Administrative expenses $7,506,638
  Other expenses $0
Income in Excess of Expenses $7,930,706
Beginning Net Assets $12,410,101
Other Changes In Net Assets $0
Ending Net Assets $20,340,807
Total Liabilities $15,486,742
Total Assets $35,827,549
Ending net assets as reported above include $8,760,505 without donor restrictions and $11,580,302 with donor restrictions.

Total assets as reported above include $16,144,409 in property and equipment, net.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB serving Greater Kentucky and South Central Indiana