Store to Door
Meets Standards
Standards For Charity Accountability
Governance
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Board Oversight
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Board Size
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Board Meetings
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Board Compensation
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Conflict of Interest
Measuring Effectiveness
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Effectiveness Policy
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Effectiveness Report
Finances
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Program Expenses
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Fundraising Expenses
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Accumulating Funds
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Audit Report
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Detailed Expense Breakdown
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Accurate Expense Reporting
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Budget Plan
Fundraising & Info
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Truthful Materials
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Annual Report
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Website Disclosures
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Donor Privacy
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Cause Marketing Disclosures
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Complaints
Store to Door meets the 20 Standards for Charity Accountability.
Stated Purpose:
Store to Door supports independent living for Portland area seniors and people with disabilities by providing an affordable, personal, volunteer-based grocery shopping and delivery service.
Year, State Incorporated:
1989, OR
Store to Door is the only volunteer-based grocery shopping service designed to meet the needs of homebound seniors and adults living with disabilities in Oregon. Store to Door’s volunteer-based program helps seniors and people with disabilities receive the foods, medications, household items and social connection necessary to lead healthy lives in their own homes. Unlike recipients of prepared meal services, their clients choose what they eat. Choice affirms the customers’ dignity and independence, while ensuring that the items they need to be healthy and comfortable are accessible. They are able to manage their own budget and access nutritious foods that fit their dietary or cultural needs or restrictions. Store to Door is the only service in Oregon authorized to utilize clients’ Supplemental Nutrition Assistance Program (SNAP) benefits on their behalf.
Store to Door leverages the power of volunteers and community partnerships to provide a service that is both efficient and effective. Volunteer order-takers call clients on Mondays and Tuesdays to collect their grocery lists. Volunteers and corporate partners complete the shopping on Wednesdays and Thursdays at the Hollywood (Portland) and Beaverton Town Square Fred Meyer stores. Drivers then make deliveries on the same day. Deliveries are routed to give drivers time to pay a friendly visit with each client. During the COVID-19 pandemic, drivers make no-contact deliveries and maintain social distancing while visiting with clients. When necessary, Store to Door makes referrals for additional free or low-cost in-home services provided by their community partners.
Over the last five years, Store to Door has doubled its grocery delivery service and increased the number of clients served by 83%. Today, Store to Door serves nearly 700 clients in Multnomah and Washington Counties in Oregon, with the support of 1,500 volunteers who contribute thousands of hours annually, building meaningful relationships with their clients and ensuring they have access to the food and household items they need to remain safely and independently in the setting of their choice.
For the year ended December 31, 2019, Store to Door's program expenses were:
| Programs | $914,976 |
| Total Program Expenses | $914,976 |
Chief Executive
Mark Fulop, Executive Director
Compensation*
$0
Chair of the Board
Mr. Mike Beaty, Senior Director, Human Resources/Payroll
Chair's Profession / Business Affiliation
XPO Logistics
Board Size
10
Paid Staff Size
20
Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Grant proposals, Internet, Planned giving arrangements, Appeals via Social Media (Facebook, etc.)
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Store to Door's audited financial statements for the year ended December 31, 2019.
Source of Funds
| Contributions | $589,895 |
| Customer receipts | $531,088 |
| Delivery income | $72,219 |
| Special events, net of direct costs of $28,461 | $46,812 |
| Gift card discount | $23,512 |
| Coupon revenue | $18,059 |
| In-kind contributions | $10,126 |
| Interest income | $2,504 |
| Loss on disposal of assets | $-557 |
| Total Income | $1,293,658 |
Programs: 74% Fundraising: 12% Administrative: 14%
| Total Income | $1,293,658 |
| Total expenses: | $1,228,328 |
| Program expenses | $914,976 |
| Fundraising expenses | $141,949 |
| Administrative expenses | $171,403 |
| Other expenses | $0 |
| Income in Excess of Expenses | $65,330 |
| Beginning Net Assets | $594,332 |
| Other Changes In Net Assets | $0 |
| Ending Net Assets | $659,662 |
| Total Liabilities | $34,732 |
| Total Assets | $694,394 |
An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.
This report is not to be used for fundraising or promotional purposes.
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Report completed by:
BBB Great West - Pacific