Give.org logo
CHARITY REVIEW
Issued: May 2025 Expires: May 2027

Society of St. Vincent de Paul, Diocese of Phoenix

Standards Not Met
Standards Not Met
7 16
420 West Watkins Road
Phoenix, AZ, 85003

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Society of St. Vincent de Paul, Diocese of Phoenix does not meet the following 2 Standards for Charity Accountability:

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Society of St. Vincent de Paul, Diocese of Phoenix does not meet this standard because:

Organization does not submit a written report containing the results of their effective assessment to their board.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Society of St. Vincent de Paul, Diocese of Phoenix does not meet this standard because:

Organization's annual report does not contain a roster of board members with officers indicated.

Society of St. Vincent de Paul, Diocese of Phoenix meets the remaining 18 Standards for Charity Accountability.

**Marketplace Complaints (product/service issue)** Number of Complaints processed by BBB in the past 36 months: 1; The organization addressed the complaint issues brought to its attention: 1. The organization did NOT address the complaint issues brought to its attention: 0.

Stated Purpose:
The Society of St. Vincent de Paul is an international nonprofit organization dedicated to serving people in need and providing the community with the opportunity to serve. St. Vincent de Paul Phoenix is the largest council in the country and has been feeding, clothing, housing, and healing central and northern Arizona families since 1946.

Year, State Incorporated:
1946, AZ

Dining Rooms: St. Vincent de Paul operates 4 Valley-wide dining rooms, serving about 7,000 meals daily, alongside dozens of partner agencies to deliver breakfast, lunch and/or evening meals to those in need. Meals may also include fresh fruit and produce from the SVdP Urban Farms. Food-insecure people are welcomed without question or barriers, and receive a healthy, nutritious meal and a significant moment of respite in a safe, clean environment. In addition to a hot meal, nearly all dining rooms offer additional wrap-around services such as resources, guidance, mentorship and basic human dignity to lift themselves out of their current situation.

Food Box Program: The program is a cornerstone of St. Vincent de Paul's services to a food-insecure community. SVdP has provided this critical source of uninterrupted support for the working poor and under-served in the community since 1946. The program relies on the support of 81 volunteer-run neighborhood food pantries throughout central and norther Arizona. The volunteers also known as Vincentians give their time and skills to expand reach and provide their neighbors in need with home visits, food boxes and other wrap-around services such as homelessness prevention in the form of rent/utility financial assistance. 

Urban Farms Program: The Urban Farms Program began as a way to grow nutritious foods and to educate vulnerable populations on growing their own food to combat food insecurity. Since then, the program has grown to encompass all 3 tenets of sustainability: Environmental, Economic and Social. Today St. Vincent de Paul has 3 farms and harvest about 27,000 pounds of nutrient-rich, pesticide-free produce yearly to add to the nonprofit's charity dining room meals that serve the homeless and working poor guests.

Dream Center Program for Children: St. Vincent de Paul offers educational assistance for children at the Dream Center during the Family Evening Meal in South Phoenix Monday-Friday. The program serves between 60-80 children nightly and includes one-on-one help with homework, literacy tutoring, reading skills, games, classes, workshops and field trips. The Dream Center also hosts back-to-school drives for backpacks and school supplies. Additionally, the activities and programs of the Dream Center are designed to foster an understanding and exploration of STEM subjects by exploring emerging tools and technologies.

Virginia G. Piper Medical and Dental Clinic: St. Vincent de Paul established its Medical and Dental Clinics to meet the unaddressed needs that had a significant adverse impact on the working poor and those experiencing homelessness. The clinics rely on volunteers to provide primary and specialty care, and oral health and dental care, respectively, to its uninsured patients. The clinics incorporate free/low-cost medications, free labs and low-cost imaging.

Ben & Catherine Ivy Foundation Center for Family Wellness: St. Vincent de Paul developed its Center for Family Wellness in 2000 to focus on the prevention and management of chronic diseases through nutrition, physical activity and overall wellness. Its culturally grounded bilingual education programs encourage the whole family to participate in improving nutrition and exercise by using practical concepts that focus on self-care.

Family Support Services: Family Support Services provides assistance to prevent and end homelessness as well as to increase family stability. The services offered include financial assistance, social work services, case management, family meals and youth enrichment activities.

Workforce Housing: Rosalie’s Place, St. Vincent de Paul's new workforce housing with 71 beds support working or job-ready adults in securing employment and provides a temporary bridge from homelessness to permanent housing with assistance from staff, volunteers, community partners, and peers. Paired with a dedicated Workforce Case Manager, residents are also offered support with writing a resume, job search, soft skills coaching, financial planning, connection to additional resources and job training, as well as support in the search for permanent housing.

Adult Emergency Shelter: St. Vincent de Paul's emergency shelter is called The Washington Street shelter which provides wrap-around services with intense care and outcome focused case management for 260 individuals with a driven desire to end their homelessness and obtain housing.

De Paul Manor Transitional Shelter: De Paul Manor with 100 beds serves as a transitional housing shelter for seniors and adults living with disabilities experiencing homelessness. With extensive case management these individuals are able to get back on their feet. De Paul Manor helps create a sense of community for residents while preparing them to live independently through work readiness programs like Neighborhood Brigade and the Bike Shop. Residents are also provided with 3 meals a day and are able to participate in group activities, access life courses, and meet one-on-one with case managers to work toward independent living.

Ozanam Manor Transitional Shelter: “Oz” is a transitional housing program with 60 beds that provides a safe community for homeless men and women who are age 50 and older, have a disability, or are a veteran. The program provides case management, 3 meals a day, and activities to build skills and keep people engaged as they seek to end their homelessness. Residents live in a safe, supportive environment with semi-private sleeping accommodations and 24-hour staff support. Case managers help residents obtain medical and behavioral health care, a stable income and affordable subsidized or market housing. 

Thrift Stores: St. Vincent de Paul and its regional chapters run more than a dozen thrift stores, which serve a dual purpose of providing funds for the operations of SVdP, while also making available affordable, quality retail goods for those in need. Our thrift stores provide a variety of home goods ranging from beds and furniture to pictures and nick knacks.

Companion Animal Program: St. Vincent de Paul’s Companion Animal Program strives to keep pet owners experiencing or at risk of homelessness safe, together and sheltered with their pets. Through partnerships with local animal welfare organizations, the program provides critical services such as free wellness checkups, transportation to appointments, vaccinations, spay/neuter surgeries, licensure, food, and pet supplies. By working collaboratively, CAP avoids service redundancies while expanding reach and access, honoring the bond between people and their pets.

For the year ended September 30, 2023, Society of St. Vincent de Paul, Diocese of Phoenix's program expenses were:

Food reclamation center, food services, dining room and urban farm $20,024,304
Shelter operations, ministry to the homeless and homelessness prevention $12,240,243
Retail operations $11,119,059
Medical/dental clinic $6,954,730
Conferences and volunteers $2,792,298
Special events and projects $1,379,328
Total Program Expenses $54,509,962

Chief Executive
Shannon Clancy, CEO

Chair of the Board
Ms. Shirley Smalley, Board President

Chair's Profession / Business Affiliation

Board Size
24

Paid Staff Size
376

Method(s) Used:
Direct mail appeals, Telephone appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Radio, Grant proposals, Internet, Planned giving arrangements, Appeals via Social Media (Facebook, etc.), Other, Solicitations for Used Cars, Solicitations for Used Clothing

% of Related Contributions on Fundraising: 9.93%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Society of St. Vincent de Paul, Diocese of Phoenix's audited financial statements for the year ended September 30, 2023.

Source of Funds
Contributions $26,333,720
In-kind contributions - food, medical, dental, other $13,923,171
Government and other grants $10,893,551
Donated merchandise sales - retail $5,121,692
In-kind contributions - donated merchandise - retail $4,614,482
Bequests and trusts contributions $4,546,734
Realized and unrealized investment gains (losses), net $3,354,746
Interest and dividends $2,135,337
Other $1,771,804
Earnings on beneficial interest in assets held in trusts and remainder trusts $769,989
Change in value of beneficial interest in assets held in trusts and remainder trusts $564,545
Change in value of charitable gift annuities $-111,808
Total Income $73,917,963

Programs: 85% Fundraising: 9% Administrative: 6%

Total Income $73,917,963
Total expenses: $64,470,776
  Program expenses $54,509,962
  Fundraising expenses $5,988,054
  Administrative expenses $3,972,760
  Other expenses $0
Income in Excess of Expenses $9,447,187
Beginning Net Assets $80,654,735
Other Changes In Net Assets $28,413
Ending Net Assets $90,130,335
Total Liabilities $5,616,762
Total Assets $95,747,097

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT




Report completed by:
Better Business Bureau Serving the Pacific Southwest