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CHARITY REVIEW
Issued: September 2025 Expires: September 2027

Serving People in Need

Accredited Charity
Accredited Charity

Meets Standards
(714) 751-1101
151 Kalmus Dr Ste H2
Costa Mesa, CA, 92626-5969
https://www.spinoc.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Serving People in Need meets the 20 Standards for Charity Accountability.

Stated Purpose:
Our mission is to restore Orange County’s families and individuals in crisis to self-sufficiency.

Year, State Incorporated:
1991, CA

SPIN's housing program, GAPP, offers vital financial assistance and support to help house families with children experiencing homelessness. At the core of GAPP is comprehensive case management and support services, which are designed to address the underlying challenges that have contributed to a family's current circumstances. SPIN collaborates closely with clients to identify and implement solutions, such as job development, counseling, budgeting, credit repair, and additional resources, empowering families to achieve long-term stability and success.

Serving People In Need (SPIN) plays a vital role in supporting families with minor children who are experiencing homelessness. Through the Family Services Navigation program (FSN), SPIN help these families access essential housing assistance. As a member of the Family Solutions Collaborative (FSC), SPIN operates as an open Access Point (AP) for the Central Service Planning Area (SPA) within the Orange County Coordinated Entry System (CES).

At the heart of the GAPP Housing Program are SPIN's case management and support services. By the end of 2024, 96% of the families we assisted with rental support and case management remained stably housed. SPIN takes a holistic approach, addressing underlying challenges and offering resources to promote self-sufficiency, including job development, counseling, budgeting, credit repair, and more.

SPIN's dedicated Family Services Navigation team works closely with families to guide them through the process of connecting to eligible housing resources. SPIN assists in completing referrals for emergency shelter and housing opportunities via the Family Coordinated Entry System (FCES), ensuring that families are effectively routed and prioritized for available housing options. By providing this crucial support and access to services, SPIN helps pave the way toward stable housing for families in need.

The Street Services Program was SPIN's first program initiated in 1987. Years later, Street Services continues to provide hundreds of meals each week and distributes hygiene kits, warm clothing, blankets, sleeping mats, referrals to shelter and other special requests to the homeless.

As from the very first, the Street Services program is supported by SPIN's dedicated volunteers who prepare and deliver meals to local shelters. Individual volunteers, corporations, and community groups conduct clothing drives, make or collect blankets, and collect hygiene items to be distributed at various locations.

SPIN is committed to providing food support to families in need. In 2024, SPIN served over 2,000 individuals through our pantry, food drives, and gift cards, ensuring that families had access to essential household goods and nutritious meals. And on the 3rd Tuesday of every month, SPIN runs a drive-thru distribution event as part of The Emergency Food Assistance Program, where members from the community are offered both perishable and non-perishable food items.

Throughout the year, especially during the holiday season, SPIN partners with faith-based organizations, businesses, individual volunteers, and community groups to bring joy to the families we serve. Thanks to the generosity of their donors, SPIN provides Easter baskets, Thanksgiving meals, Christmas gift sponsorships, birthday gifts, extracurricular activity subsidies, and fun events designed to brighten the lives of those in need.

For the year ended December 31, 2023, Serving People in Need's program expenses were:

Guided assistance to permanent placement housing $1,398,609
Street services $40,140
Total Program Expenses $1,438,749

Chief Executive
David Wetzel, Executive Director

Chair of the Board
Curtis Scheetz, Board Chairperson

Chair's Profession / Business Affiliation
Total Environment Management

Board Size
11

Paid Staff Size
6

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Grant proposals, Internet, Appeals via Social Media (Facebook, etc.)

% of Related Contributions on Fundraising: 3.32%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Serving People in Need's audited financial statements for the year ended December 31, 2023.

Source of Funds
Contributions $796,320
Governmental assistance $629,234
Donated materials $123,320
Special events, less direct expenses of $73,723 $69,307
Interest and other income $5,751
Total Income $1,623,932

Programs: 86% Fundraising: 3% Administrative: 11%

Total Income $1,623,932
Total expenses: $1,679,904
  Program expenses $1,438,749
  Fundraising expenses $53,751
  Administrative expenses $187,404
  Other expenses $0
Income in Excess of Expenses $-55,972
Beginning Net Assets $888,073
Other Changes In Net Assets $0
Ending Net Assets $832,101
Total Liabilities $217,662
Total Assets $1,049,763

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
Better Business Bureau Serving the Pacific Southwest