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CHARITY REVIEW
Issued: December 2024 Expires: December 2026

Ohio Valley Goodwill Industries

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
10600 Springfield Pike
Cincinnati, OH, 45215

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Ohio Valley Goodwill Industries meets the 20 Standards for Charity Accountability.

Stated Purpose:
It is our mission to eliminate barriers, empower individuals, and elevate human potential.

Year, State Incorporated:
1919, OH

1. Housing Assistance
Ohio Valley Goodwill Industries is dedicated to supporting individuals facing housing insecurity through programs that provide both immediate shelter options and long-term housing solutions. Their housing assistance initiatives are tailored to veterans, individuals with disabilities, and low-income residents.
•Emergency and Transitional Housing: Offering temporary accommodations to individuals in crisis, Ohio Valley Goodwill provides immediate shelter to those in urgent need. This program offers a safe, supportive environment while individuals work with case managers to stabilize their circumstances.
•Permanent Supportive Housing: For individuals with long-term housing needs, Goodwill provides stable housing coupled with case management services. This program assists clients in building skills, managing health and financial needs, and ultimately achieving self-sufficiency.
•Veteran Housing Services: Tailored specifically for veterans, these services assist former service members in finding housing solutions and accessing support resources. Case managers work closely with veterans to help them overcome barriers to secure permanent housing.
•Rental Assistance and Housing Navigation: Goodwill staff provide guidance on finding affordable housing, rental assistance, and securing sustainable housing arrangements. Through partnerships with local housing authorities and nonprofits, Ohio Valley Goodwill connects clients to essential resources for lasting housing stability.
2. Developmental Services
Ohio Valley Goodwill provides a range of services for individuals with developmental disabilities, aiming to enhance their quality of life, independence, and community involvement. The organization offers individualized support tailored to help individuals achieve personal and vocational goals, with a focus on fostering meaningful experiences and skill development. Key services include:
•Adult Day Services: Enabling social engagement and community integration, these services offer structured activities and individualized support that promote independence and personal growth.
•Community-Based Skill Development: Training that builds essential life skills, focusing on communication, daily living, and interpersonal skills, enabling individuals to lead fulfilling lives within their communities.
•Experiential Learning for Students: Aimed at young individuals with developmental disabilities, this program focuses on helping students explore career options and build foundational work skills. Services include:
oPre-Employment Training: Preparing students for the workforce through skills training and professional development.
oCareer Exploration: Opportunities to learn about various industries and job roles through job shadowing and guided career workshops.
oSummer Work Experience: Hands-on work experience during the summer months, helping students apply their skills in real-world settings while gaining valuable workplace exposure.
3. Career & Workforce Development
Ohio Valley Goodwill’s career and workforce development programs are designed to empower individuals of all backgrounds, including veterans and those with disabilities, to achieve their employment goals. By offering skills training, job placement, and career guidance, Goodwill helps participants secure meaningful employment and build lasting careers.
•Job Placement and Retention Services: Goodwill’s team works directly with local employers to connect individuals to available job opportunities. In addition to placement, Goodwill provides ongoing support to help employees succeed and retain their positions.
•Workforce Development Training: This program includes various skills-building workshops and training modules that cover topics such as resume writing, interview preparation, and workplace etiquette. Training programs are designed to meet the demands of the local job market, with a particular emphasis on entry-level roles in industries such as retail, hospitality, and manufacturing.
•Career Navigation and Counseling: Goodwill’s career navigators assist clients in exploring career pathways, setting professional goals, and identifying the steps needed to advance their careers. This program is particularly beneficial for individuals seeking guidance on career transitions or looking to enter new fields.
•Youth Employment Services: Goodwill offers specialized support to young people entering the workforce, providing job-readiness training, internships, and mentorship programs to support early career development and encourage economic independence.
•Veteran Employment Assistance: Through dedicated case management and veteran-focused employment programs, Ohio Valley Goodwill helps veterans navigate the civilian job market. Services include translating military experience into civilian skills, connecting with veteran-friendly employers, and providing job placement support.

For the year ended December 31, 2023, Ohio Valley Goodwill Industries's program expenses were:

Program services $32,503,720
Total Program Expenses $32,503,720

Chief Executive
Mark Hiemstra, President/CEO

Chair of the Board
Ms. Kendra Bach, Board Chairperson

Chair's Profession / Business Affiliation
Wells Fargo Bank

Board Size
15

Paid Staff Size
821

Method(s) Used:
Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Radio, Grant proposals, Appeals via Social Media (Facebook, etc.), Solicitations for Used Cars

% of Related Contributions on Fundraising: 1.41%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Ohio Valley Goodwill Industries's audited financial statements - consolidated for the year ended December 31, 2023.

Source of Funds
Donated goods $23,556,948
Contract Services, Net $5,950,120
Fees for individual services and training $5,830,391
Sales of Donated, New and Rehabilitated Merchandise, plus Salvaged Sales of Donated Materials, Net of 22,923,646 in costs $5,374,408
Net investment return (loss) $4,368,769
Grants from governmental agencies $929,426
Other income $594,698
Interest income $342,804
Contributions $234,862
Total Income $47,182,426

Programs: 83% Fundraising: 1% Administrative: 16%

Total Income $47,182,426
Total expenses: $39,091,262
  Program expenses $32,503,720
  Fundraising expenses $349,629
  Administrative expenses $6,237,913
  Other expenses $0
Income in Excess of Expenses $8,091,164
Beginning Net Assets $73,836,685
Other Changes In Net Assets $0
Ending Net Assets $81,927,849
Total Liabilities $12,552,646
Total Assets $94,480,495

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Cincinnati