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CHARITY REVIEW
Issued: June 2026 Expires: June 2028

New Hope Services, Inc.

Accredited Charity
Accredited Charity

Meets Standards

725 Wall Street
Jeffersonville, IN, 47130

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

New Hope Services, Inc. meets the 20 Standards for Charity Accountability.

Stated Purpose:
Creating opportunities for people to thrive.

Year, State Incorporated:
1958, IN

New Hope Services, Inc., based in Jeffersonville, Indiana, is a nonprofit human services organization founded in 1958 and serves the Southern Indiana region. The agency provides programs across three primary divisions: Ability Services, Family Services, and Affordable Housing. Its work supports individuals with developmental disabilities, families, seniors, and children through services that promote independence, stability, and improved quality of life. New Hope serves more than 16,000 people annually across 25 counties and is recognized as one of the regions largest and most established nonprofit providers.

For the year ended June 30, 2025, New Hope Services, Inc.'s program expenses were:

Women Infant and Children (WIC) $2,154,392
Community Housing Development $2,102,921
Healthy Families $1,704,742
Habilitation and Placement $1,349,196
Rental Properties $729,562
Senior Care $287,708
Family Support and Preservation $181,781
Other Programs $990
Total Program Expenses $8,511,292

Chief Executive
Jody Heazlitt, Chief Executive Officer

Chair of the Board
Paul Wheatley

Chair's Profession / Business Affiliation
Principal & Founder, The Wheatley Group

Board Size
8

Method(s) Used:
Direct mail appeals, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on New Hope Services, Inc.'s audited financial statements - consolidated for the year ended June 30, 2025.

Source of Funds
Program service fees $6,128,463
Rental properties $1,785,360
Miscellaneous $811,853
Taxes $725,683
Grants $675,981
Gain on disposal of property $446,268
Realized and unrealized gain on investments, net $168,323
Contributions $134,027
Investment interest and dividends $29,695
Total Income $10,905,653

Programs: 82% Fundraising: 0% Administrative: 18%

Total Income $10,905,653
Total expenses: $10,410,280
  Program expenses $8,511,292
  Fundraising expenses $31,725
  Administrative expenses $1,867,263
  Other expenses $0
Income in Excess of Expenses $495,373
Beginning Net Assets $12,062,971
Other Changes In Net Assets $0
Ending Net Assets $12,558,344
Total Liabilities $7,129,484
Total Assets $19,687,828
Ending net assets as reported above include $5,218,844 without donor restrictions and $7,339,500 with donor restrictions.

Total assets as reported include $13,842,606 in property and equipment, net.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB serving Greater Kentucky and South Central Indiana