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CHARITY REVIEW
Issued: July 2024 Expires: July 2026

Lutheran Social Services of Central Ohio A part of the LSS Network of Hope

Accredited Charity
Accredited Charity

Meets Standards
(614) 228-5200
1105 Schrock Rd Ste 100
Columbus, OH, 43229
https://lssnetworkofhope.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Lutheran Social Services of Central Ohio A part of the LSS Network of Hope meets the 20 Standards for Charity Accountability.

Stated Purpose:

Mission Statement:

"Creating a better world by serving people in need."

Year, State Incorporated:
1914, OH

Also Known As:
Faith Housing/Fairfield County, Faith Mission, Inc., Kensington Place, LSSCO, Lutheran Social Services of Central Ohio, Premier Care, LLC, The Good Shepherd Home

PROGRAMS & SERVICES:

Lutheran Social Services of Central Ohio offers a continuum of programs & services to meet the needs in our community, including:


* Faith Mission & Faith Mission of Fairfield County - Faith Mission in Columbus and Faith Mission of Fairfield County provide emergency shelter for men and women, case management services, supportive housing and employment resources.  The Community Kitchen at Faith Mission provides three meals a day to anyone who is hungry.  Faith Mission also offers medical, dental and vision clinic services to clients.

* LSS Food Pantries - The pantries offer a source of nourishment to families who are hungry. Through our new innovative online ordering system and multiple mobile pantry and produce distributions, were enabling clients in 12 counties around Ohio to focus on other important aspects of life, like paying bills or finding employment.

* Health & Senior Citizens - Health care services include The Good Shepherd, a licensed long-term care facility for elderly and disabled individuals requiring skilled nursing care. LSS also operates an assisted living facility, Lutheran Village of Ashland, which offers a residential program for elderly and disabled adults who do not require skilled care but need some assistance to maintain independence in the community. Kensington Place, an independent living community, assists elderly and disabled people who function independently but prefer a congregate living setting with amenities that include dining services, activities, housekeeping and security. The LSS Affordable Housing Services operates affordable housing for low-income elderly and disabled individuals at 19 locations across central, northeast and southeast Ohio and provides service coordination assistance for residents. Lutheran Social Services also operates LSS Home Health Care. 

* CHOICES For Victims of Domestic Violence - CHOICES is the only domestic violence safe-haven in Franklin County. It offers 120 beds, a 24-hour crisis and information hotline, counseling services, support groups and, legal and community advocates for those impacted by domestic violence. Annually, CHOICES houses more than 440 individuals and manages more than 3,000 hotline calls.

For the year ended June 30, 2023, Lutheran Social Services of Central Ohio A part of the LSS Network of Hope's program expenses were:

Program Services - Health and Senior Care $28,263,172
Program Services - Homeless Services $16,024,167
Program Services - Affordable Housing $7,808,456
Program Services - Hunger and Poverty Relief $7,747,137
Total Program Expenses $59,842,932

Chief Executive
Rachel Lustig, President/CEO

Chair of the Board
Andrew Meslow

Chair's Profession / Business Affiliation
Retired CEO of Bath & Body Works and L Brands

Board Size
16

Method(s) Used:
Direct mail appeals, Telephone appeals, Print advertisements (newspapers, magazines, etc.), Television, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Other

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Lutheran Social Services of Central Ohio A part of the LSS Network of Hope's audited financial statements - consolidated for the year ended June 30, 2023.

Source of Funds
Net Resident Services $21,752,928
Grant Revenue $15,671,774
Other Operating Revenue $12,110,268
Senior Living Rental Revenue $9,638,671
Contribution of Cash and Other Financial Assets $8,456,940
Contributions and Grants of Nonfinancial Assets` $4,715,586
Investment Income (Loss) Net $1,221,729
Partner Contributions $406,098
Net Assets Released from Restrictions $405,188
Total Income $74,379,182

Programs: 87% Fundraising: 4% Administrative: 9%

Total Income $74,379,182
Total expenses: $68,399,974
  Program expenses $59,842,932
  Fundraising expenses $2,613,216
  Administrative expenses $5,943,826
  Other expenses $0
Income in Excess of Expenses $5,979,208
Beginning Net Assets $56,911,483
Other Changes In Net Assets $657,577
Ending Net Assets $63,548,268
Total Liabilities $34,200,342
Total Assets $97,748,610

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB of Central Ohio