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CHARITY REVIEW
Issued: February 2026 Expires: February 2028

Hope Cancer Resources

Standards Not Met
Standards Not Met
9 10 18
(479) 361-5847
5835 West Sunset Avenue
Springdale, AR, 72762
https://hopecancerresources.org
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Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Hope Cancer Resources does not meet the following 3 Standards for Charity Accountability:

Standard 9 (Fund Raising Expense Ratio)
Spending should be no more than 35% of related contributions on fund raising. Related contributions include donations, legacies, and other gifts received as a result of fund raising efforts.

HCR does not meet this Standard because:

  • According to the organization's 2024 consolidated audited financial statements, HCR's fundraising costs were 54% ($932,017) of related contributions, which totaled $1,724,902.

Standard 10 (Ending Net Assets)
Avoid accumulating funds that could be used for current program activities. To meet this standard, the charity's unrestricted net assets available for use should not be more than three times the size of the past year's expenses or three times the size of the current year's budget, whichever is higher.

HCR does not meet this Standard because:

  • According to the organization's 2024 audited financial statements, HCR's total unrestricted net assets were $20,093,775, or 4.12 times the charity's total expenses of $4,878,962.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

HCR does not meet this Standard because:

Hope Cancer Resources meets the remaining 17 Standards for Charity Accountability.

Stated Purpose:
"to provide compassionate, professional cancer support and education in the Northwest Arkansas region today and tomorrow."

Year, State Incorporated:
1985, AR

Hope Cancer Resources (HCR) reports that it provides free comprehensive services designed to support cancer patients. The organization’s programs include patient services, transportation support, and wellness. HCR’s patient services program offers individualized resources, including counseling, workshops, support groups, and financial assistance for prescriptions, gas cards, and living expenses. The organization’s transportation services ensure that patients can attend cancer-related appointments. The Wellness Center for Hope focuses on enhancing cancer patients’ quality of life through education on tobacco cessation, cancer prevention, personal training, nutrition, and yoga classes. In 2024, HCR reports it distributed over $900,000 in financial assistance, drove 334,000 miles to and from treatment, and provided wellness services to 5,571 patients and caregivers.

For the year ended December 31, 2024, Hope Cancer Resources's program expenses were:

Patient services $2,038,539
Transportation $773,612
Wellness $278,860
Other programs $6,949
Total Program Expenses $3,097,960

Chief Executive
Chuck Hyde, President and Chief Executive Officer

Chair of the Board
Stephen Dacus

Chair's Profession / Business Affiliation
Partner, Kutak Rock

Board Size
21

Paid Staff Size
45

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: President and Chief Executive Officer Chuck Hyde joined the organization in August 2024 and compensation information is not available at this time. The highest paid employee in 2023 was former President and Chief Executive Officer Brian Holt with total compensation of $196,593.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 54% of related contributions. (Related contributions, which totaled $1,724,902, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Hope Cancer Resources's audited financial statements - consolidated for the year ended December 31, 2024.

Source of Funds
Investment income, net $2,558,803
Contributions of cash and other financial assets $978,709
Special events $387,416
Grants $224,025
In-kind contributions $134,752
Other income $31,458
Interest income $9,313
Total Income $4,324,476

Programs: 63% Fundraising: 19% Administrative: 17%

Total Income $4,324,476
Total expenses: $4,878,962
  Program expenses $3,097,960
  Fundraising expenses $932,017
  Administrative expenses $848,985
  Other expenses $0
Income in Excess of Expenses $-554,486
Beginning Net Assets $23,618,345
Other Changes In Net Assets $0
Ending Net Assets $23,063,859
Total Liabilities $261,143
Total Assets $23,325,002

Note: According to the organization's 2024 consolidated audited financial statements, HCR received in-kind contributions totaling $134,752 in the form of patient services ($72,977) and fundraising ($61,775).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Serving Arkansas