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CHARITY REVIEW
Issued: May 2025 Expires: May 2027

HeartSupport

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
200 University Boulevard, Suite 225-118
Round Rock, TX, 78665

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

HeartSupport meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to connect and empower music fans to support one another with their mental health."

Year, State Incorporated:
2013, TX

HeartSupport helps metal music fans get mental health support by training volunteers to provide peer support to other fans struggling with their mental health. The organization reports performing outreach through music and via social media, leveraging cutting edge technology to detect when fans comment about their struggles, and physical outreach at popular festivals around the country. HeartSupport also reports offering short-term intervention and long-term programs that provide peer support through trained volunteers.

For the year ended December 31, 2024, HeartSupport's program expenses were:

Peer Support $199,012
Outreach $296,592
Total Program Expenses $495,604

Chief Executive
Nate Hilpert, Executive Director

Compensation*
$89,712

Chair of the Board
Jake Luhrs

Chair's Profession / Business Affiliation
Vocalist, August Burns Red, and Founder, HeartSupport

Board Size
7

Paid Staff Size
8

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Grant proposals, Internet, Direct mail appeals, Telemarketing, Print advertisements

Fundraising costs were 9% of related contributions. (Related contributions, which totaled $575,098, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on HeartSupport's audited financial statements for the year ended December 31, 2024.

Source of Funds
In-kind contributions $73,469
Program service revenue $79,260
Contribution and grants $501,629
Total Income $654,358

Programs: 82% Fundraising: 8% Administrative: 10%

Total Income $654,358
Total expenses: $605,885
  Program expenses $495,604
  Fundraising expenses $49,613
  Administrative expenses $60,668
  Other expenses $0
Income in Excess of Expenses $48,473
Beginning Net Assets $-73,369
Other Changes In Net Assets $0
Ending Net Assets $-24,896
Total Liabilities $174,922
Total Assets $150,026

Note: According to HeartSupport’s 2024 CPA Review, the organization received in-kind contributions of $73,469, including contributed outreach ($65,000), items for fundraisers ($6,147) and program equipment ($2,321).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance