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CHARITY REVIEW
Issued: April 2025 Expires: April 2027

Grassroots Crisis Intervention Center

Accredited Charity
Accredited Charity

Meets Standards

6700 Freetown Road
Columbia, MD, 21044

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Grassroots Crisis Intervention Center meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to provide 24-hour access to quality behavioral health, crisis intervention and homeless services to individual and family consumers in need."

Year, State Incorporated:
1969, MD

Grassroots Crisis Intervention Center (Grassroots) reports that it provides 24-hour crisis intervention services in Howard County and central Maryland. The organization operates a free crisis hotline; responds via call, chat, and text to the national crisis hotline at 988; free 24-hour substance use disorder stabilization program; family and individual emergency shelter; and Howard County’s Mobile Crisis Response. Grassroots runs a 51-bed emergency shelter for individuals experiencing homelessness and provides case management, hot meals, food and clothing pantries, showers, and laundry at its Day Resource Center. In 2024, the organization reports it answered 78,528 crisis line calls and 24,163 crisis chats and texts, provided 14,714 nights of emergency shelter, facilitated 3,983 face-to-face counseling sessions, and responded to 1,171 crisis calls with the Mobile Crisis Team.

For the year ended June 30, 2023, Grassroots Crisis Intervention Center's program expenses were:

Crisis intervention services: $3,968,270

Emergency shelter: $1,481,307

Motel assistance: $158,410

Men's shelter: $723,735

Mobile Crisis Team: $794,374

Shelter outreach: $939,508

State substance use response: $1,011,417

Substance use disorder screening: $95,783

Emergency rental assistance: $19,379

Total Program Expenses: $9,192,183

Chief Executive
Dr. Mariana Izraelson, Executive Director

Compensation*
$141,502

Chair of the Board
Kristine Harshaw

Chair's Profession / Business Affiliation
Group Supervisor, The Johns Hopkins University Applied Physics Laboratory

Board Size
12

Paid Staff Size
180

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals

Fundraising costs were 2% of related contributions. (Related contributions, which totaled $6,724,701, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Grassroots Crisis Intervention Center's audited financial statements for the year ended June 30, 2023.

Source of Funds
Contributions $1,568,968
United Way allocation $91,086
Government grants $5,064,647
Purchase of service revenues $5,283,030
Interest income $83,657
Other revenue $11,412
Total Income $12,102,800

Programs: 92% Fundraising: 1% Administrative: 7%

Total Income $12,102,800
Total expenses: $10,043,512
  Program expenses $9,192,183
  Fundraising expenses $110,677
  Administrative expenses $740,652
  Other expenses $0
Income in Excess of Expenses $2,059,288
Beginning Net Assets $4,752,867
Other Changes In Net Assets $0
Ending Net Assets $6,812,155
Total Liabilities $3,901,301
Total Assets $10,713,456

Note: In the above financial section for the year ended June 30, 2023, Contributions revenue includes in-kind contributions totaling $1,055,241 in the form of clothing and household goods ($360,845), food ($240,563), donated use of building space - Day Resource Center ($185,782), physician services ($81,560), donated utilities - Freetown ($73,600), maintenance and supplies ($69,820), leasing expense ($17,409), donated use of land - Freetown ($12,262), bus tokens ($6,880), rent paid ($5,791), and donated use of building space - Route 108 ($729).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance