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CHARITY REVIEW
Issued: August 2025 Expires: August 2027

WellPower

Standards Not Met
Standards Not Met
1 3 6 7 14 16 18
4141 East Dickenson Place
Denver, CO, 80222

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

WellPower does not meet the following 7 Standards for Charity Accountability:

Standard 1 (Oversight of Operations and Staff)
Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

WellPower does not meet this Standard because its board of directors does not:

  • Approve the organization’s budget.

Standard 3 (Frequency and Attendance of Board Meetings)
An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

WellPower does not meet this Standard because:

  • The board of directors held one meeting in the year ended June 30, 2024.

Standard 6 (Board Policy on Effectiveness)
Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

WellPower does not meet this Standard because:

  • The board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization’s performance and effectiveness and determining future actions required to achieve its mission.

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

WellPower does not meet this Standard because:

  • The organization did not produce a written report outlining the results of its September 2024 effectiveness assessment.

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

WellPower does not meet this Standard because, when the organization provided 2025 budget information, it indicated that the budget:

  • Did not identify total projected program service expenses and did not break these expenses down by major program category (adult and rehabilitation services, child and family services, housing services, pharmacy services).
  • Did not identify total projected fundraising expenses.
  • Did not identify total projected administrative expenses.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

WellPower does not meet this Standard because:

  • The organization states it does not have an annual report covering activities conducted in 2023.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

WellPower does not meet this Standard because the privacy policy on its website, https://wellpower.org, does not indicate:

  • What security measures are in place to protect personal information that is collected.

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 13, 19

WellPower meets the remaining 11 Standards for Charity Accountability.

Stated Purpose:
"to enrich lives and minds by focusing on strengths and well-being."

Year, State Incorporated:
1987, CO

Also Known As:
Mental Health Center of Denver

WellPower reports that it provides a range of services to support people's pursuit of well-being. The organization offers services for children, families, and adults in the Denver community. WellPower's child and family services offers services for children up to 18 years of age and supports the overall health and well-being of children and their families, with specific programs for parents raising foster children or grandparents raising grandchildren. The organization's adult recovery services provides mental health therapy and medications for children and adults. The Recovery Center is a dedicated facility that provides access to primary care, medication management, and pharmacy services for adults working towards mental and physical well-being.

For the year ended June 30, 2023, WellPower's program expenses were:

Adult and rehabilitation services $59,441,736
Pharmacy services $19,333,666
Child and family services $17,017,641
Housing services $15,924,822
Total Program Expenses $111,717,865

Chief Executive
James Greer, President and Chief Executive Officer

Chair of the Board
Mary Haynes

Chair's Profession / Business Affiliation
Director of Talent and Administration, Rose Community Foundation

Board Size
15

Paid Staff Size
1200

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: President and Chief Executive Officer James Greer joined the organization in December 2024. Former President and Chief Executive Officer Dr. Carl Clark was the highest compensated employee and received $923,209 in total compensation for the year ended June 30, 2024.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 4% of related contributions. (Related contributions, which totaled $18,107,973, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on WellPower's audited financial statements - consolidated for the year ended June 30, 2023.

Source of Funds
Client service revenue $113,109,879
Contributions and grants $17,703,518
State contracts $15,526,813
Rental income $2,172,667
Investment income, net $1,189,510
Other income $496,290
In-kind contributions $404,455
Total Income $151,683,830

Programs: 76% Fundraising: 1% Administrative: 24%

Total Income $151,683,830
Total expenses: $147,608,203
  Program expenses $111,717,865
  Fundraising expenses $745,094
  Administrative expenses $35,145,244
  Other expenses $0
Income in Excess of Expenses $4,075,627
Beginning Net Assets $80,380,027
Other Changes In Net Assets $-168,250
Ending Net Assets $84,645,786
Total Liabilities $4,041,827
Total Assets $126,687,613

Note 1: In the above financial statements, “other changes in net assets” refers to a loss on disposal of property and equipment.
Note 2: According to the organization's audited financial statements for the year ended June 30, 2023, WellPower received in-kind contributions totaling $404,455 in the form of donated items.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance