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CHARITY REVIEW
Issued: July 2025 Expires: July 2027

Operation Access

Accredited Charity
Accredited Charity

Meets Standards
(415) 733-0052
312 Sutter St Ste 608
San Francisco, CA, 94108-4305
https://www.operationaccess.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Operation Access meets the 20 Standards for Charity Accountability.

Stated Purpose:
Operation Access connects people facing barriers to care with surgical and specialty services donated by local health providers to advance health equity.

Year, State Incorporated:
1993, CA

Operation Access coordinates outpatient surgical and specialty care that prevents serious complications and life-threatening cancers for medically underserved, uninsured residents of Northern California and the Central Valley. We leverage the generosity of our partner health systems and private practices to donate medical care to our patients. Our partners and volunteers offer medical expertise at no cost to vulnerable people. Because of our services, our patients are able to return to their productive lives, resulting in profound positive impacts on them, their families, and their communities.

We provide services in over 10 specialties, such as general surgery, gastroenterology, gynecology, orthopedics, ophthalmology, and more. Procedures such as hernia repair, cataract removal, and colonoscopies help prevent complications, resolve pain, restore functionality, and prevent cancer.

Our patients face structural inequality and health disparities based on income, immigration status, race, and language. Many fall into a “coverage gap”: earning too much to qualify for Medi-Cal, but less than what is considered a living wage, and not enough to afford insurance. Even among those eligible for Medi-Cal, many are deterred by long processing times or fear of public-charge or immigration enforcement consequences.

Our culturally competent and bilingual staff members communicate fluently in the first language of our clients. By streamlining the complex logistical details involved in matching eligible clients with medical specialists, scheduling, interpretation, and transportation, we allow medical volunteers to focus on patient care. For every $1 spent by Operation Access, we deliver over $7 of donated medical care: an efficient model of health equity that moves care upstream of the emergency department.

For the year ended December 31, 2024, Operation Access's program expenses were:

Specialty Health Care Program $21,544,061
Total Program Expenses $21,544,061

Chief Executive
Jason Beers, President and CEO

Compensation*
$196,880

Chair of the Board
Mx. Dewi Burton, COO

Chair's Profession / Business Affiliation
BayHealth

Board Size
14

Paid Staff Size
15

* Compensation includes annual salary and, if applicable, benefit plans, expense accounts and other allowances.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Grant proposals, Appeals via Social Media (Facebook, etc.)

% of Related Contributions on Fundraising: 0.86%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Operation Access's audited financial statements for the year ended December 31, 2024.

Source of Funds
Donated Surgical and Specialty Services $19,100,000
Contributions and Grants $2,533,737
Other Donated Products $136,081
Interest Income $61,672
Investment Gains $54,810
Refunds and Other Revenue $1,400
Total Income $21,887,700

Programs: 98% Fundraising: 1% Administrative: 1%

Total Income $21,887,700
Total expenses: $21,901,439
  Program expenses $21,544,061
  Fundraising expenses $187,756
  Administrative expenses $169,622
  Other expenses $0
Income in Excess of Expenses $-13,739
Beginning Net Assets $3,175,925
Other Changes In Net Assets $0
Ending Net Assets $3,162,186
Total Liabilities $240,614
Total Assets $3,402,800

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB serving the San Francisco Bay Area and Northern Coastal California