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CHARITY REVIEW
Issued: May 2026 Expires: May 2028

National Eating Disorders Association

Standards Not Met
Standards Not Met
8
(212) 575-6200
333 Mamaroneck Avenue, #214
White Plains, NY, 10605
https://nationaleatingdisorders.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

National Eating Disorders Association does not meet the following 1 Standards for Charity Accountability:

Standard 8 (Program Service Expense Ratio)
Spend at least 65% of its total expenses on program activities.

NEDA does not meet this Standard because:

  • According to its 2024 audited financial statements, the organization spent $1,330,060 or 53% of its total expenses on programs.

In response to this report, NEDA states, in part that:

"2024 was a restructuring year for the organization. In July 2024, there was a staff reduction of program, fundraising and administrative staff. This process along with our IT expenses being categorized as fundraising, even though they have a deep programmatic value, created created an artificially low program allocation."

National Eating Disorders Association meets the remaining 19 Standards for Charity Accountability.

Stated Purpose:
"to fundamentally change the way eating disorders are understood and treated so those affected can achieve lasting recovery and well-being."

Year, State Incorporated:
1987, DE

The National Eating Disorders Association (NEDA) provides education and resources about eating disorders through its online resource center. The organization works to connect individuals and loved ones with the help and support they need to navigate through all stages of their recovery journey. Some of the resources and support NEDA provides include expert-led webinars that teach practical skills for every stage of the recovery journey as well as presentations and community event programs to support early intervention and provide social support. The organization also leads and participates in numerous awareness campaigns to educate the public about eating disorders and related issues.

For the year ended December 31, 2024, National Eating Disorders Association's program expenses were:

Program services $1,330,060
Total Program Expenses $1,330,060

Chief Executive
Jessica Scheer, Chief Executive Officer

Compensation*
$188,928

Chair of the Board
Fran Federman

Chair's Profession / Business Affiliation
Executive Vice President and Chief Investment Officer, CyrusOne

Board Size
12

Paid Staff Size
5

*2025 compensation, as reported by the organization, includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: Jessica Scheer became Acting Chief Executive Officer in November 2025. Previous Chief Executive Officer, Doreen Marshall, received $276,680 in 2024.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 29% of related contributions. (Related contributions, which totaled $1,855,089, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on National Eating Disorders Association's audited financial statements for the year ended December 31, 2024.

Source of Funds
Contributions $1,047,278
Special events, net $790,311
Investment return, net $36,527
In-kind contributions $17,500
Other income $1,455
Total Income $1,893,071

Programs: 53% Fundraising: 21% Administrative: 26%

Total Income $1,893,071
Total expenses: $2,514,022
  Program expenses $1,330,060
  Fundraising expenses $533,064
  Administrative expenses $650,898
  Other expenses $0
Income in Excess of Expenses $-620,951
Beginning Net Assets $2,900,400
Other Changes In Net Assets $0
Ending Net Assets $2,279,449
Total Liabilities $169,699
Total Assets $2,449,148

Note: According to the organization's 2024 audited financial statements, NEDA received in-kind gifts totaling $17,500 in the form of donated video production services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance