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CHARITY REVIEW
Issued: October 2025 Expires: October 2027

CaringBridge

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
3600 American Boulevard West, Suite 405
Bloomington, MN, 55431

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

CaringBridge meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to build bridges of care and communication providing love and support on a health journey."

Year, State Incorporated:
2002, MN

CaringBridge reports that it surrounds family caregivers with support while they care for a loved one on a health journey. The organization offers tools to share and document a health journey, coordinate practical help, and connect caregivers with a supportive community. In partnership with other organizations, over $10 million is raised annually to meet families’ financial needs. Additionally, the organization reports that more than 16,000 meals are delivered each year through partnerships with Meal Train and Instacart. CaringBridge serves all 50 states and more than 240 countries worldwide.

For the year ended December 31, 2024, CaringBridge's program expenses were:

Program expenses $9,426,853
Total Program Expenses $9,426,853

Chief Executive
Tia Newcomer, Chief Executive Officer

Compensation*
$396,846

Chair of the Board
Sarah Krevans

Chair's Profession / Business Affiliation
Retired healthcare leader

Board Size
14

Paid Staff Size
37

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio

Fundraising costs were 11% of related contributions. (Related contributions, which totaled $10,935,206, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on CaringBridge's audited financial statements for the year ended December 31, 2024.

Source of Funds
Investment income, net $82,991
Other income $97,325
GoFundMe revenue $197,482
Donated services $406,926
Contributions $10,330,798
Total Income $11,115,522

Programs: 78% Fundraising: 10% Administrative: 11%

Total Income $11,115,522
Total expenses: $12,015,923
  Program expenses $9,426,853
  Fundraising expenses $1,217,330
  Administrative expenses $1,371,740
  Other expenses $0
Income in Excess of Expenses $-900,401
Beginning Net Assets $5,365,690
Other Changes In Net Assets $0
Ending Net Assets $4,465,289
Total Liabilities $914,010
Total Assets $5,379,299

Note: According to the organization's 2024 audited financial statements, CaringBridge received in-kind services $406,926 for donated advertising. 

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance