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CHARITY REVIEW
Issued: March 2024 Expires: March 2026

Senior Connections, The Capital Area Agency on Aging

Standards Not Met
Standards Not Met
14 16
1300 Semmes Avenue
Richmond, VA, 23224

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Senior Connections, The Capital Area Agency on Aging does not meet the following 2 Standards for Charity Accountability:

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Senior Connections does not meet this Standard because, when the organization provided budget information, it indicated that the 2023 budget:

  • Did not identify total projected administrative expenses.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Senior Connections does not meet this Standard because:

  • The organization states it does not have an annual report covering activities conducted in 2022.

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 9

Senior Connections, The Capital Area Agency on Aging meets the remaining 17 Standards for Charity Accountability.

Stated Purpose:
"to empower seniors to live with dignity and choice.”

Year, State Incorporated:
1973, VA

Senior Connections, The Capital Area Agency on Aging (Senior Connections) serves persons 60 years of age or older who are frail, have disabilities, or are at risk of institutional placement, and support to caregivers in Virginia. The organization offers home and community services that include home-delivered meals, Friendship Cafes, health and wellness activities, care coordination, respite support, insurance counseling, transportation assistance, and benefits enrollment. Senior Connections also advocates for seniors on issues relating to long-term care, Medicare fraud, and those who are incapacitated to receive necessary medical care, living arrangements, and end-of-life decisions.

For the year ended September 30, 2022, Senior Connections, The Capital Area Agency on Aging's program expenses were:

Program services $8,237,000
Total Program Expenses $8,237,000

Chief Executive
Amy Strite, Executive Director

Compensation*
$107,390

Chair of the Board
Sarah Snead

Chair's Profession / Business Affiliation
Retired

Board Size
19

Paid Staff Size
147

*2022 compensation, as reported by the organization, includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: Amy Strite assumed the position of Executive Director in March 2022. Her compensation is not available at this time. Former Interim Executive Director, Angie Phelan, served until March 2022 and their total compensation was $107,398.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio, Special events, Telemarketing

Fundraising costs were less than 1% of related contributions. (Related contributions, which totaled $3,285,381, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Senior Connections, The Capital Area Agency on Aging's audited financial statements for the year ended September 30, 2022.

Source of Funds
Interest income $2,165
Cash program income $3,762
Rent $23,854
In-kind contributions $40,772
Contributions $175,927
Local government funds $190,500
Corporate services $384,123
Other grant funds $587,070
State of Virginia grants $1,906,989
Federal grants $5,535,032
Total Income $8,850,194

Programs: 97% Fundraising: 0% Administrative: 3%

Total Income $8,850,194
Total expenses: $8,463,129
  Program expenses $8,237,000
  Fundraising expenses $13,251
  Administrative expenses $212,858
  Other expenses $0
Income in Excess of Expenses $387,065
Beginning Net Assets $2,833,877
Other Changes In Net Assets $0
Ending Net Assets $3,162,896
Total Liabilities $727,796
Total Assets $3,890,692

Note: According to Senior Connections’ audited financial statements for the year ended September 30, 2022, the organization received in-kind contributions of $40,772 in Senior Employment Program matching services ($36,093), volunteer meals ($4,329) and training services ($350).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance