Missoula Aging Services
Meets Standards
Standards For Charity Accountability
Governance
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Board Oversight
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Board Size
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Board Meetings
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Board Compensation
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Conflict of Interest
Measuring Effectiveness
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Effectiveness Policy
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Effectiveness Report
Finances
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Program Expenses
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Fundraising Expenses
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Accumulating Funds
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Audit Report
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Detailed Expense Breakdown
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Accurate Expense Reporting
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Budget Plan
Fundraising & Info
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Truthful Materials
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Annual Report
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Website Disclosures
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Donor Privacy
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Cause Marketing Disclosures
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Complaints
Missoula Aging Services meets the 20 Standards for Charity Accountability.
Stated Purpose:
Missoula Aging Services promotes the independence, dignity and health of older adults and those who care for them.
Year, State Incorporated:
1979, MT
Also Known As:
Missoula Area Agency on Aging Missoula Area Agency on Aging, Inc.
Missoula Aging Services'
programs empower older adults to live independent, dignified, healthy lives.
The Nutrition Programs offered by Missoula Aging Services address the
nutritional and social needs of seniors and people with disabilities in
Missoula County.
- Meals on Wheels provides in-home delivery of hot meals four days a week with
frozen meals for the weekend.
- Community Lunches (formerly known as Congregate Meals) address the need for
socialization and nutritional education.
- The Supplement Program makes available Ensure(R) products at a reduced cost
to those with a doctor’s prescription.
In-Home Support Services include Respite and Homemaking Programs that improve
lives by creating a safe and healthful home environment. Missoula Aging
Services’ Respite Program works one-on-one with primary caregivers and their
families to create a holistic program that provides support, advocacy,
education, and resources. The Respite Program offers assistance to help
identify formal and informal support systems, in order to provide a temporary
period of rest or relief (respite) to the primary caregiver. Missoula Aging
Services’ recognizes the need for financial assistance in hiring an alternative
caregiver; funding for respite services may be available from Missoula Aging
Services on a sliding fee scale based on income for low to moderate-income
individuals living in Missoula County.
The Resource Center provides personalized information and referrals to help
older adults live independently for as long as possible. Comprehensive
information and support with caregiving, senior housing, financial assistance,
legal services, home health, transportation options, long-term care planning,
veteran's services, Medicare and Medicaid counseling, and more is readily
available by phone, e-mail, web site or by scheduling a personal consultation.
The professionally managed AmeriCorps Seniors Volunteer Programs engage over
500 individuals and provide older adults with opportunities to be active,
healthier, and add meaning to life while making a positive impact on the community.
These include Foster Grandparents, Senior Companions, and RSVP for older adults
55 or older. Participants choose how and where they want to serve they choose
whether you want to draw their own skills and talents or develop new ones.
Volunteer opportunities exist for adults of all ages like Meals on Wheels
drivers.
The Money Management Program provides fiduciary, financial, and fiscal agent
services to individuals who need assistance managing their money and protects
them from financial fraud and abuse.
The Family Caregiver Support Program provides support, education, and support
groups to those who are caring for an older adult. Part of this program
involves the Memory Care Program to support those who need assistance caring
for a loved one with Alzheimer's disease or related dementias.
The Lifelong Connections Program provides Wi-fi enabled tablets and training on
how to use them to older adults who don't have access or the skills to use the
technology. This helps relieve loneliness and isolation and helps the
participant remain active in their communities by being able to connect
remotely.
The organization actively advocates for the rights of older adults, works to
preserve or expand funding on federal, state and local levels, and engages volunteers
to help prevent Medicare fraud and abuse statewide through the Senior Medicare
Patrol (SMP) Program.
For the year ended June 30, 2020, Missoula Aging Services's program expenses were:
| Community programs | $1,968,211 |
| Resource center | $682,844 |
| In-home services | $653,935 |
| RCCOA pass through | $542,333 |
| 406 Financial Services | $204,283 |
| Total Program Expenses | $4,051,606 |
Chief Executive
Susan Kohler, CEO
Chair of the Board
Mrs. Roberta J Smith, President/Founder
Chair's Profession / Business Affiliation
McGeeSmith, Inc.
Board Size
11
Paid Staff Size
53
Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Radio, Grant proposals, Internet, Planned giving arrangements, Appeals via Social Media (Facebook, etc.)
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Missoula Aging Services's audited financial statements - consolidated for the year ended June 30, 2020.
Source of Funds
| Federal grants | $1,525,071 |
| Program revenue | $943,217 |
| Fund development | $892,466 |
| Missoula County grants | $782,999 |
| State of Montana grants | $614,659 |
| City of Missoula grants | $239,663 |
| Investment income | $100,636 |
| Donated services and materials | $53,773 |
| Total Income | $5,152,484 |
Programs: 81% Fundraising: 5% Administrative: 15%
| Total Income | $5,152,484 |
| Total expenses: | $5,013,655 |
| Program expenses | $4,051,606 |
| Fundraising expenses | $231,566 |
| Administrative expenses | $730,483 |
| Other expenses | $0 |
| Income in Excess of Expenses | $138,829 |
| Beginning Net Assets | $5,113,291 |
| Other Changes In Net Assets | $0 |
| Ending Net Assets | $5,252,120 |
| Total Liabilities | $2,097,708 |
| Total Assets | $7,349,828 |
An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.
This report is not to be used for fundraising or promotional purposes.
RELATED CONTENT
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Meets Standards
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Standards Not Met
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Did Not Disclose
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Review in Progress
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Unable to Verify
Report completed by:
BBB Great West - Pacific