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CHARITY REVIEW
Issued: May 2025 Expires: May 2027

ElderServe, Inc.

Accredited Charity
Accredited Charity

Meets Standards

631 S 28th St
Louisville, KY, 40211-1369

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

ElderServe, Inc. meets the 20 Standards for Charity Accountability.

BBB has determined that ElderServe's program expenses are reasonable even though its program service expense ratio is under the 65% requirement in Standard 8.

Stated Purpose:
ElderServe’s mission is to empower older adults to live independently with dignity.

Year, State Incorporated:
1962, KY

Activities offered at the Senior Center include tai chi, computer classes, bingo and other recreational games, health and fitness sessions, music, quilting, group exercise and aerobics, bible study, line dancing, and a walking club. Additional offerings include health and wellness workshops, transportation services, and a variety of other enrichment opportunities. The Adult Day Health Center is opening in 2025 and will offer services for seniors with Alzheimer’s and dementia.

For the year ended June 30, 2024, ElderServe, Inc.'s program expenses were:

Program services $227,037
Total Program Expenses $227,037

Chief Executive
Timothy Findley, CEO

Chair of the Board
Ms. Kirstie Matzek

Chair's Profession / Business Affiliation
Chief Executive Officer, Shawnee Christian Healthcare Center

Board Size
9

Paid Staff Size
7

Method(s) Used:
Telephone appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Internet, Membership appeals, Appeals via Social Media (Facebook, etc.)

% of Related Contributions on Fundraising: 0.81%

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on ElderServe, Inc.'s IRS Form 990 for the year ended June 30, 2024.

Source of Funds
Government grants $1,139,869
All other contributions, gifts, grants $383,189
Fundraising events $108,170
Miscellaneous income $27,700
Investment income $1,235
Total Income $1,660,163

Programs: 22% Fundraising: 1% Administrative: 76%

Total Income $1,660,163
Total expenses: $1,020,067
  Program expenses $227,037
  Fundraising expenses $13,215
  Administrative expenses $779,815
  Other expenses $0
Income in Excess of Expenses $640,096
Beginning Net Assets $1,340,053
Other Changes In Net Assets $2
Ending Net Assets $1,980,151
Total Liabilities $1,529,848
Total Assets $3,509,999
Ending net assets as reported above include $1,799,143 without donor restrictions and $181,008 with donor restrictions.

Total assets as reported above include $2,527,912 in property and equipment, net.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB serving Greater Kentucky and South Central Indiana