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CHARITY REVIEW
Issued: March 2026 Expires: March 2028

United Way of Palm Beach County

Accredited Charity
Accredited Charity

Meets Standards

Accreditation seal
477 South Rosemary Avenue, Suite 230
West Palm Beach, FL, 33401

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

United Way of Palm Beach County meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to ensure that everyone in Palm Beach County has access to the basics: a quality education, a place to live, financial stability, good medical care, and enough to eat."

Year, State Incorporated:
1962, FL

United Way of Palm Beach County (United Way PBC) reports that it works to help local individuals gain access to food, education, and housing through its more than 110 programs and initiatives. In 2024, the organization states that it, along with its partners, served 99,992 clients. In addition, United Way PBC reports that 13,080,134 meals were distributed, assisted 9,319 veterans, matched 5,633 youths with an adult mentor, distributed 5,000 books to children, and 300 pieces of medical equipment were provided to children with special needs.

For the year ended September 30, 2024, United Way of Palm Beach County's program expenses were:

Program services $13,246,986
Total Program Expenses $13,246,986

Chief Executive
Laura George, PhD, President and Chief Executive Officer

Compensation*
$374,330

Chair of the Board
Tony Hunter

Chair's Profession / Business Affiliation
Chairman and Chief Executive Officer, The McClatchy Company

Board Size
27

Paid Staff Size
43

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Membership appeals, Planned giving arrangements, Print advertisements (newspapers, magazines, etc.), Telephone appeals, Television

Fundraising costs were 13% of related contributions. (Related contributions, which totaled $13,233,428, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on United Way of Palm Beach County's audited financial statements for the year ended September 30, 2024.

Source of Funds
Grants $6,738,005
Campaign contributions, net $5,962,149
Realized and unrealized gain on investments, net $2,793,379
Interest and dividends, net $635,687
Bequest income $279,384
In-kind contributions $198,186
Designation fees $76,356
Other income $61,571
Special events $55,704
Total Income $16,800,421

Programs: 83% Fundraising: 11% Administrative: 6%

Total Income $16,800,421
Total expenses: $15,869,611
  Program expenses $13,246,986
  Fundraising expenses $1,698,133
  Administrative expenses $924,492
  Other expenses $0
Income in Excess of Expenses $930,810
Beginning Net Assets $18,946,535
Other Changes In Net Assets $271,000
Ending Net Assets $20,148,345
Total Liabilities $2,325,744
Total Assets $22,474,089

Note 1: As noted in the aboved financial section, "other changes in net assets" refers to a change in value of beneficial interest in trusts.

Note 2: According to United Way PBC's audited financial statements for the year ended September 30, 2024, the organization received $198,186 in donated legal services. 

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance