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CHARITY REVIEW
Issued: July 2024 Expires: July 2026

PFLAG

Accredited Charity
Accredited Charity

Meets Standards
(202) 467-8180
1625 K Street NW, Suite 700
Washington, DC, 20006
https://pflag.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Stated Purpose:
"to promote the health and well-being of gay, lesbian, bisexual, and transgender persons, their families, and friends."

Year, State Incorporated:
1982, CA

Also Known As:
Parents, Families and Friends of Lesbians and Gays

PFLAG supports people who are LGBTGQ+, their families, friends, and allies both locally and nationally and educates families and communities on unique issues and challenges facing people who are LGBTQ+. The organization advocates in communities to change attitudes and create policies and laws that achieve full equality for people who are LGBTQ+. PFLAG's national office also supports its local chapter network by providing learning opportunities, leadership and partnership support, resources, and technical assistance.

For the year ended September 30, 2022, PFLAG's program expenses were:

Education and advocacy $1,918,046
Chapter network $846,223
Total Program Expenses $2,764,269

Chief Executive
Brian K. Bond, Chief Executive Officer

Compensation*
$267,476

Chair of the Board
Susan Thronson

Chair's Profession / Business Affiliation
Retired

Board Size
21

Paid Staff Size
29

*2021 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Membership appeals, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 13% of related contributions. (Related contributions, which totaled $5,294,562, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on PFLAG's audited financial statements for the year ended September 30, 2022.

Source of Funds
Contributions $5,224,375
Training service fees $564,544
Publication sales $70,463
Chapter dues $65,550
Donated services $58,329
Events $11,858
Miscellaneous income $8,006
Investment loss, net $-154,966
Total Income $5,848,159

Programs: 65% Fundraising: 17% Administrative: 18%

Total Income $5,848,159
Total expenses: $4,238,947
  Program expenses $2,764,269
  Fundraising expenses $712,043
  Administrative expenses $762,635
  Other expenses $0
Income in Excess of Expenses $1,609,212
Beginning Net Assets $7,068,768
Other Changes In Net Assets $0
Ending Net Assets $8,677,980
Total Liabilities $579,534
Total Assets $9,257,514

Note: According to the organization's audited financial statements for the year ended September 30, 2022, PFLAG received in-kind contributions totaling $58,329 in the form of professional fees ($55,048) and conferences, conventions, and meeting services ($3,281).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance