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CHARITY REVIEW
Issued: February 2024 Expires: February 2026

City House

Accredited Charity
Accredited Charity

Meets Standards
((97) 424-4626
830 Central Parkway East, Suite 350
Plano, TX, 75074
https://cityhouse.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

City House meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to protect, serve and empower children and young adults experiencing abuse, neglect or homelessness."

Year, State Incorporated:
1988, TX

Also Known As:
Collin Intervention to Youth

City House serves unaccompanied children and youth with no home. The organization reports helping children and young adults heal from trauma, vitalize their voice, and develop life skills to chart a path toward fulfilling, independent adulthood. City House operates a 48-bed shelter, three transitional residential homes, and a Resource Center serving at-risk youth and young adults due to abuse, neglect, or homelessness throughout North Texas. As reported by the organization, City House served 1,091 clients during 2022.

For the year ended December 31, 2022, City House's program expenses were:

Program services $2,341,726
Total Program Expenses $2,341,726

Chief Executive
Sheri Messer, Chief Executive Officer

Compensation*
$107,046

Chair of the Board
Miya Maysent

Chair's Profession / Business Affiliation
President Consulting Services and Executive Consultant, Leadership Worth Folloging LLC

Board Size
19

Paid Staff Size
78

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Planned giving arrangements, Print advertisements (newspapers, magazines, etc.)

Fundraising costs were 7% of related contributions. (Related contributions, which totaled $2,827,632, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on City House's audited financial statements for the year ended December 31, 2022.

Source of Funds
Contributions $1,022,375
Government grants $970,138
Program service fees $435,396
Special events, net $334,659
Forgiveness of Paycheck Protection Program loan $281,083
In-kind contributions $219,377
Gain on involuntary conversion $6,240
Other income $487
Investment loss, net $-43,412
Total Income $3,226,343

Programs: 86% Fundraising: 7% Administrative: 7%

Total Income $3,226,343
Total expenses: $2,727,820
  Program expenses $2,341,726
  Fundraising expenses $204,154
  Administrative expenses $181,940
  Other expenses $0
Income in Excess of Expenses $498,523
Beginning Net Assets $4,038,286
Other Changes In Net Assets $0
Ending Net Assets $4,536,809
Total Liabilities $1,723,024
Total Assets $6,259,833

Note: According to City House’s 2022 audited financial statements, the organization received in-kind contributions of $219,377 in donated goods ($171,540), food ($43,491) and services ($4,346).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance