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CHARITY REVIEW
Issued: March 2024 Expires: March 2026

Big Brothers Big Sisters Serving Greater Richmond

Standards Not Met
Standards Not Met
7 14 16
1601 Willow Lawn Drive, Suite 304
Richmond, VA, 23230

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Big Brothers Big Sisters Serving Greater Richmond does not meet the following 3 Standards for Charity Accountability:

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

BBBS Richmond does not meet this Standard because:

  • The organization has not completed an effectiveness assessment in the last two years.

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

BBBS Richmond does not meet this Standard because, when the organization provided 2023 budget information, it indicated that the budget:

  • Did not identify total projected administrative expenses.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

BBBS Richmond does not meet this Standard because the 2022 annual report did not include:

  • Total end of year net assets.

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 1, 3, 15

Big Brothers Big Sisters Serving Greater Richmond meets the remaining 14 Standards for Charity Accountability.

Stated Purpose:
"to create and support one-to-one mentoring relationships that ignite the power and promise of youth."

Year, State Incorporated:
1962, VA

Big Brothers Big Sisters Serving Greater Richmond (BBBS Richmond) reports that it offers one-to-one mentoring programs for youth in Community-based mentoring and Site-based mentoring. Youth served are between the ages of 6 and 18 and are matched with an adult mentor for at least 12 months. All matches are professionally supported by BBBS Richmond staff to promote healthy relationship development and positive youth outcomes. BBBS Richmond reports that in 2022, mentorship pairings spent over 20,000 hours together, and 85% of youth improved or stayed on track academically.

For the year ended December 31, 2021, Big Brothers Big Sisters Serving Greater Richmond's program expenses were:

Total Program Expenses: $689,470

Chief Executive
Ellie Martinez, Executive Director

Chair of the Board
Candace Nicholls

Chair's Profession / Business Affiliation
Senior Vice President of People, Snagajob

Board Size
13

Paid Staff Size
14

*2023 compensation, as reported by the organization includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: BBBS Richmond Executive Director Ellie Martinez started in February 2023. Her compensation is not available at this time.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Planned giving arrangements, Telephone appeals, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

Fundraising costs were 23% of related contributions. (Related contributions, which totaled $845,804, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Big Brothers Big Sisters Serving Greater Richmond's audited financial statements for the year ended December 31, 2021.

Source of Funds
Grants $350,367
Special events $226,935
Contributions $155,307
United Way allocations $97,707
Unrealized and realized gains on investments, net $12,793
Investment income $6,318
Total Income $849,427

Programs: 74% Fundraising: 21% Administrative: 5%

Total Income $849,427
Total expenses: $934,194
  Program expenses $689,470
  Fundraising expenses $195,887
  Administrative expenses $48,836
  Other expenses $0
Income in Excess of Expenses $-84,767
Beginning Net Assets $553,193
Other Changes In Net Assets $0
Ending Net Assets $468,426
Total Liabilities $91,069
Total Assets $559,495

Note: According to BBBS Richmond’s audited financial statements for the year ended December 31, 2021, the organization received in-kind contributions of $15,488 for operating activities.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance