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CHARITY REVIEW
Issued: March 2025 Expires: March 2027

Cancer Patient Services

Standards Not Met
Standards Not Met
7 14 18
1800 North Blanchard Street, Suite 120
Findlay, OH, 45840

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Cancer Patient Services does not meet the following 3 Standards for Charity Accountability:

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

CPS does not meet this Standard because:

  • Although the organization produced a written report of its July 2024 effectiveness assessment, the report did not include recommendations for future actions and was not submitted to the board.

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

CPS does not meet this Standard because, when the organization provided 2024 budget information, it indicated that the budget:

  • Did not identify total projected fundraising expenses.
  • Did not identify total projected administrative expenses.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

CPS does not meet this Standard because:

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 16

Cancer Patient Services meets the remaining 16 Standards for Charity Accountability.

Stated Purpose:
"to provide compassionate support to Hancock County cancer patients and families throughout their journey."

Year, State Incorporated:
1979, OH

Cancer Patient Services (CPS) reports that it provides support and assistance at no cost to individuals with an active cancer diagnosis who live or work in Hancock County, Ohio. The organization offers financial assistance, medical supplies and equipment, patient navigation, counseling services, and healing arts programs. CPS also hosts an annual "Flock Walk" where cancer survivors, family, friends, and others can participate in a walk or 5K run to raise money for current patients.

For the year ended December 31, 2022, Cancer Patient Services's program expenses were:

Program services $340,565
Total Program Expenses $340,565

Chief Executive
Carol Metzger, Chief Executive Officer

Compensation*
$77,160

Chair of the Board
Lucas Barger

Chair's Profession / Business Affiliation
Plant Superintendent and Interim Materials Senior Analyst, Whirlpool Corporation

Board Size
13

Paid Staff Size
5

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Print advertisements

Fundraising costs were 25% of related contributions. (Related contributions, which totaled $475,489, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Cancer Patient Services's audited financial statements for the year ended December 31, 2022.

Source of Funds
Unrealized loss of investments, net $-89,937
Realized loss on sale of investments, net $-4,787
Miscellaneous income $455
In-kind contributions $8,582
Interest and dividends, net $11,460
Grants $67,026
United Way funding $98,613
Contributions $301,268
Total Income $392,680

Programs: 66% Fundraising: 23% Administrative: 10%

Total Income $392,680
Total expenses: $513,694
  Program expenses $340,565
  Fundraising expenses $120,398
  Administrative expenses $52,731
  Other expenses $0
Income in Excess of Expenses $-121,014
Beginning Net Assets $755,409
Other Changes In Net Assets $-10,280
Ending Net Assets $624,115
Total Liabilities $112,756
Total Assets $736,871

Note 1: In the above financial statements, "other changes in net assets" refers to a change in benefit from the Hancock County Community Foundation.

Note 2: According to the organization's 2022 audited financial statements, CPS received in-kind contributions of $8,582 in the form of medical supplies ($5,332), raffle baskets ($1,350), rentals ($1,000), and equipment ($900).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance