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CHARITY REVIEW
Issued: August 2024 Expires: August 2026

USA Cares

Accredited Charity
Accredited Charity

Meets Standards
(800) 773-0387
11760 Commonwealth Drive
Louisville, KY, 40299
https://usacares.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

USA Cares meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to provide post-9/11 military veterans, service members, and their families with emergency financial assistance and post-service skills training to create a foundation for long-term stability."

Year, State Incorporated:
2003, KY

USA Cares reports that it assists veterans in overcoming obstacles which create instability for them in civilian life. Through the USA Cares Military Assistance Response and Career Transition Assistance programs, the organization helps with bills, including expenses related to housing, utilities, automotive, telephone, and food. USA Cares staff also assists veterans in their search for civilian jobs. In 2023, the organization states that it provided services to 924 veterans and their family members, including 573 mortgage payments, 213 utility payments, 206 automobile payments, and 142 families fed.

For the year ended December 31, 2023, USA Cares's program expenses were:

Program services: $2,954,705

Total Program Expenses: $2,954,705

Chief Executive
Trace Chesser, President and Chief Executive Officer

Compensation*
$110,839

Chair of the Board
Daljit Hundal

Chair's Profession / Business Affiliation
President, Hundal Companies

Board Size
14

Paid Staff Size
23

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio, Special events, Foundation grants, Print advertisements, Corporate solicitation

Fundraising costs were 7% of related contributions. (Related contributions, which totaled $2,965,246, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on USA Cares's audited financial statements for the year ended December 31, 2023.

Source of Funds
Contributions and grants $2,119,648
In-kind contributions $33,468
Special events, net $812,130
Investment income $22,412
Unrealized and realized gain on investments $16,122
Total Income $3,003,780

Programs: 89% Fundraising: 7% Administrative: 5%

Total Income $3,003,780
Total expenses: $3,328,256
  Program expenses $2,954,705
  Fundraising expenses $221,220
  Administrative expenses $152,331
  Other expenses $0
Income in Excess of Expenses $-324,476
Beginning Net Assets $2,587,370
Other Changes In Net Assets $-90,833
Ending Net Assets $2,262,894
Total Liabilities $862,006
Total Assets $3,124,900

Note 1: As noted in the above financial section, "other changes in net assets" refers to a prior period adjustment.

Note 2: According to USA Cares' 2023 audited financial statements, the organization received $33,468 in donated event services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance