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CHARITY REVIEW
Issued: August 2024 Expires: August 2026

Operation Finally Home

Standards Not Met
Standards Not Met
3 4
1659 State Highway 46 West, Suite 115-606
New Braunfels, TX, 78132

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Operation Finally Home does not meet the following 2 Standards for Charity Accountability:

Standard 3 (Frequency and Attendance of Board Meetings)
An organization shall have a minimum of three evenly spaced meetings per year of the full governing body with a majority in attendance, with face-to-face participation. A conference call of the full board can substitute for one of the three meetings of the governing body. For all meetings, alternative modes of participation are acceptable for those with physical disabilities.

OFH does not meet this Standard because:

  • The board of directors held two meetings in 2023.

Standard 4 (Compensated Board Members)
Not more than one or 10% (whichever is greater) directly or indirectly compensated person(s) serving as voting member(s) of the board. Compensated members shall not serve as the board's chair or treasurer.

OFH does not meet this Standard because:

  • The chair of the board is compensated directly.
  • Three members out of the 15 member board of directors (20%) are compensated either directly or indirectly. One member of the board is directly compensated and two members are indirectly compensated as relatives of staff.

Operation Finally Home meets the remaining 18 Standards for Charity Accountability.

Stated Purpose:
"to provide homes and home modifications to America’s veterans, first responders and their families."

Year, State Incorporated:
2005, TX

Operation Finally Home (OFH) provides custom built, mortgage-free homes, home modifications and transitional housing to wounded, ill and injured veterans, first responders, surviving spouses and their families. The organization reports that it partners with national and local corporate sponsors, builder associations, builders, developers, individual contributors, and volunteers in communities across the United States to build homes.

For the year ended December 31, 2023, Operation Finally Home's program expenses were:

Program services: $4,929,173

Total Program Expenses: $4,929,173

Chief Executive
Russell L. Carroll, President

Compensation*
$177,470

Chair of the Board
Daniel D. Wallrath

Chair's Profession / Business Affiliation
Retired, Custom Home Builder

Board Size
15

Paid Staff Size
12

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio

Fundraising costs were 22% of related contributions. (Related contributions, which totaled $7,000,874, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Operation Finally Home's audited financial statements for the year ended December 31, 2023.

Source of Funds
Contributions $4,455,481
In-kind contributions $824,338
Special events, net $122,731
Grants $1,598,324
Investment earnings, net $155,383
Gain on sale of assets $19,660
Proceeds from sale of veteran home $246,620
Other income $12,781
Total Income $7,435,318

Programs: 71% Fundraising: 23% Administrative: 6%

Total Income $7,435,318
Total expenses: $6,909,805
  Program expenses $4,929,173
  Fundraising expenses $1,574,358
  Administrative expenses $406,274
  Other expenses $0
Income in Excess of Expenses $525,513
Beginning Net Assets $4,893,719
Other Changes In Net Assets $0
Ending Net Assets $5,419,232
Total Liabilities $831,196
Total Assets $6,250,428

Note: According to the organization's 2023 audited financial statements, OFH received in-kind contributions totaling $824,338 in the form of building materials and construction services ($786,329), a vehicle ($35,259), and advertising and printing ($2,750).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance