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CHARITY REVIEW
Issued: December 2024 Expires: December 2026

Volunteers of America Colorado Branch

Standards Not Met
Standards Not Met
13
(303) 297-0408
2660 Larimer Street
Denver, CO, 80205
https://voacolorado.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Volunteers of America Colorado Branch does not meet the following 1 Standards for Charity Accountability:

Standard 13 (Accuracy of Expenses in Financial Statements)
Accurately report the charity's expenses, including any joint cost allocations, in its financial statements. For example, audited or unaudited statements which inaccurately claim zero fund raising expenses or otherwise understate the amount a charity spends on fund raising, and/or overstate the amount it spends on programs will not meet this standard.

VOA Colorado does not meet this Standard because:

  • The BBB Wise Giving Alliance disagrees with the organization’s allocation of fundraising and administrative expenses. According to VOA Colorado's audited financial statements for the year ended June 30, 2024, the organization allocated no expenses as fundraising. It is BBB Wise Giving Alliance’s position that a portion of ordinary office expenses, advertising and promotion, and other expenses associated with raising grant and other contributions revenue, should be allocated as fundraising expenses. 

Volunteers of America Colorado Branch meets the remaining 19 Standards for Charity Accountability.

Stated Purpose:
"to identify and serve the basic needs of individuals and families in the community."

Year, State Incorporated:
1896, CO

Volunteers of America Colorado (VOA Colorado) reports that it is a faith-based organization dedicated to helping those in need transform their lives. The organization operates multiple programs across the state of Colorado to feed, shelter, support, and care for those in poverty. VOA Colorado’s food insecurity programs include serving hot meals, food distribution to food banks and pantries, and delivery through Meals on Wheels. VOA Colorado provides emergency shelter and connects youth, adults, veterans, and families with housing solutions. The organization also operates over 25 affordable housing communities across the state. VOA Colorado provides community support services such as transportation, early childhood education, caregiver support, and handyperson. The organization facilitates veteran services with additional programs specifically for veterans' families and female veterans. In 2023, VOA Colorado reported it served 1,415,365 meals, reached 106,702 people across all programs, and provided 997,294 nights of shelter.

For the year ended June 30, 2023, Volunteers of America Colorado Branch's program expenses were:

Promoting self-sufficiency $22,502,966
Fostering independence $9,749,332
Encouraging positive development $2,168,387
Total Program Expenses $34,420,685

Chief Executive
David Schunk, President and Chief Executive Officer

Compensation*
$293,222

Chair of the Board
Glenn Rippey

Chair's Profession / Business Affiliation
Senior Portfolio Manager, Corient

Board Size
29

Paid Staff Size
394

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio, Special events, Corporate solicitation

According to the organization's IRS Form 990 and audited financial statements for the year ended June 30, 2023, VOA Colorado reported zero fundraising expenses.

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Volunteers of America Colorado Branch's audited financial statements for the year ended June 30, 2023.

Source of Funds
Government grants $31,743,160
Contributions $4,527,627
Program service fees $1,296,960
In-kind contributions $489,587
Other income $59,914
Interest income $32,073
Total Income $38,149,321

Programs: 89% Fundraising: 0% Administrative: 9%

Total Income $38,149,321
Total expenses: $38,603,949
  Program expenses $34,420,685
  Fundraising expenses $0
  Administrative expenses $3,641,364
  Other expenses $541,900
Income in Excess of Expenses $-454,628
Beginning Net Assets $5,303,350
Other Changes In Net Assets $1,909,295
Ending Net Assets $6,758,017
Total Liabilities $4,983,441
Total Assets $11,741,458

Note 1: In the above financial statements, "other expenses" refers to administrative fees paid to Volunteers of America, Inc.
Note 2: In the above financial statements, "other changes in net assets" refers to pension-related changes other than net periodic benefit cost ($2,046,331), loss on disposal of fixed assets (-$260,851), and other components of net periodic benefit cost ($123,815).
Note 3: According to VOA Colorado's audited financial statements for the year ended June 30, 2023, the organization received in-kind contributions totaling $489,587, in the form of rent ($265,729), meals ($179,770), recognition ($35,376), and transportation ($8,712). 

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance