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CHARITY REVIEW
Issued: September 2025 Expires: September 2027

Extraordinary Ventures

Standards Not Met
Standards Not Met
6 7 11 14 16 17 18
200 South Elliott Road
Chapel Hill, NC, 27514

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Extraordinary Ventures does not meet the following 7 Standards for Charity Accountability:

Standard 6 (Board Policy on Effectiveness)
Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

EV does not meet this Standard because:

  • The board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization’s performance and effectiveness and determining future actions required to achieve its mission.

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

EV does not meet this Standard because:

  • Although the organization produced a written February 2025 effectiveness assessment report, it was not submitted for approval to the board of directors.

Standard 11 (Financial Statements)
Make available to all, on request, complete annual financial statements prepared in accordance with generally accepted accounting principles. When total annual gross income exceeds $1 million, these statements should be audited in accordance with generally accepted auditing standards. For charities whose annual gross income is less than $1 million, a review by a certified public accountant is sufficient to meet this standard. For charities whose annual gross income is less than $250,000, an internally produced, complete financial statement is sufficient to meet this standard.

EV does not meet this Standard because:

  • Although the organization reported total revenue in the amount of $1,521,187 for 2023, EV states it does not have audited financial statements.

Standard 14 (Budget)
Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

EV does not meet this Standard because, when the organization provided 2025 budget information, it indicated that the budget:

  • Did not identify total projected program service expenses.
  • Did not identify total projected fundraising expenses.
  • Did not identify total projected administrative expenses.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

EV does not meet this Standard because the 2024 annual report did not include:

  • The organization’s mission statement
  • A roster of the board of directors.
  • A 2024 financial summary.

Standard 17 (Web Site Disclosures)
Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

EV does not meet this Standard because the organization’s website, https://extraordinaryventures.org/, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Electronic access to the organization’s 2023 IRS Form 990.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

EV does not meet this Standard because the privacy policy on its website, https://extraordinaryventures.org/, does not indicate:

  • What security measures are in place to protect personal information that is collected.

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 1, 5

Extraordinary Ventures meets the remaining 11 Standards for Charity Accountability.

Stated Purpose:
"to create and nuture self-sustaining small businesses with the philosophy that all people are employable."

Year, State Incorporated:
2007, NC

Extraordinary Ventures (EV) reports that it provides vocational training and social opportunities for students and adults with intellectual and developmental disabilities. The organization’s local businesses include the Blue Hill Event Center, Extraordinary Laundry Service, Extraordinary Gifts, Extraordinary Office Solutions, Extraordinary Pet Service, and Simple Clean. Blue Hill Event Center is a flexible event venue for parties, business meetings, and conferences. Extraordinary Laundry Service offers residential and commercial laundry services, including wash, dry, and fold. Extraordinary Gifts sells handmade candles, soaps, and other artisan gifts. Extraordinary Office Solutions provides services for local businesses, including bulk mailing, fulfillment, shredding, and more. The organization also offers professional dog walking and cat sitting in the Chapel Hill and Carrboro, NC area. EV’s Simple Clean provides professional interior bus cleaning and detailing for the Chapel Hill Transit bus fleet, and residential waste collection for the Carol Woods Retirement Community.

For the year ended December 31, 2023, Extraordinary Ventures's program expenses were:

Program services $1,225,117
Total Program Expenses $1,225,117

Chief Executive
Lisa Kaylie, Executive Director

Compensation*
$58,167

Chair of the Board
Daniel Hatley

Chair's Profession / Business Affiliation
Attorney

Board Size
9

Paid Staff Size
55

*2023 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Door-to-door appeals, Grant proposals, Internet, Print advertisements (newspapers, magazines, etc.), Radio

Fundraising costs were 7% of related contributions. (Related contributions, which totaled $152,032, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Extraordinary Ventures's IRS Form 990 for the year ended December 31, 2023.

Source of Funds
Program service revenue $1,360,454
Contributions $152,032
Miscellaneous income $5,586
Investment income $3,115
Total Income $1,521,187

Programs: 81% Fundraising: 1% Administrative: 19%

Total Income $1,521,187
Total expenses: $1,517,183
  Program expenses $1,225,117
  Fundraising expenses $11,070
  Administrative expenses $280,996
  Other expenses $0
Income in Excess of Expenses $4,004
Beginning Net Assets $306,494
Other Changes In Net Assets $-6,026
Ending Net Assets $304,472
Total Liabilities $69,334
Total Assets $373,806

Note: In the above financial statements, "other changes in net assets" refers to prior period adjustments.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance