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CHARITY REVIEW
Issued: May 2025 Expires: May 2027

Help Hope Live

Accredited Charity
Accredited Charity

Meets Standards
(800) 642-8399
2 Radnor Corporate Center, Suite 100; 100 Matsonford Road
Radnor, PA, 19087
https://helphopelive.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Help Hope Live meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to support community-based fundraising for people with unmet medical expenses and related costs due to cell and organ transplants or catastrophic injuries and illnesses."

Year, State Incorporated:
1983, DE

Also Known As:
National Transplant Assistance Fund

Help Hope Live (HHL) helps families in financial crisis related to medical bills through a structure that both raises funds and pays uninsured medical expenses. The organization also provides educational and emotional support. HHL reported that in 2023, approximately 817 patients and families were assisted with uninsured medically related expenses including hospital bills, medical insurance, home health care, medications, temporary subsistence, accessible transportation and home modifications, medical travel and temporary relocation expenses, and rehabilitation and other post-care.

For the year ended September 30, 2023, Help Hope Live's program expenses were:

Medical and medically-related assistance: $6,508,297

Client services: $765,612

Public education: $255,793

Total Program Expenses: $7,529,702

Chief Executive
Kelly L. Green, Executive Director

Compensation*
$184,572

Chair of the Board
Ron Siggs

Chair's Profession / Business Affiliation
Senior Vice President of Development, Magee Rehabilitation Hospital

Board Size
18

Paid Staff Size
22

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Radio

Fundraising costs were 6% of related contributions. (Related contributions, which totaled $9,523,565, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Help Hope Live's audited financial statements for the year ended September 30, 2023.

Source of Funds
United Way contributions $4,053
Project/operating grants $904,820
Matching gifts and memorial contributions $156,293
Special events, net $115,618
Realized and unrealized gains on investments, net $2,312,725
General contributions $8,342,781
Interest and dividend income, net $405,592
Total Income $12,241,882

Programs: 83% Fundraising: 6% Administrative: 11%

Total Income $12,241,882
Total expenses: $9,030,814
  Program expenses $7,529,702
  Fundraising expenses $544,883
  Administrative expenses $956,229
  Other expenses $0
Income in Excess of Expenses $3,211,068
Beginning Net Assets $20,947,635
Other Changes In Net Assets $0
Ending Net Assets $24,158,703
Total Liabilities $371,730
Total Assets $24,530,433

Note: According to HHL's audited financial statements for the year ended September 30, 2023, the organization received in-kind contributions totaling $12,085 in the form of auction items and prizes for events.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance