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CHARITY REVIEW
Issued: July 2025 Expires: July 2027

Greater Springfield Habitat for Humanity

Standards Not Met
Standards Not Met
1 7 16 18
(413) 739-5503
268 Cold Spring Avenue
West Springfield, MA, 01089
https://habitatspringfield.org
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Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Greater Springfield Habitat for Humanity does not meet the following 4 Standards for Charity Accountability:

Standard 1 (Oversight of Operations and Staff)
Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

GSHFH does not meet this Standard because its board of directors does not:

  • Review the performance of the Chief Executive Officer at least once every two years.

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

GSHFH does not meet this Standard because:

  • The organization did not produce a written report outlining the results of its September 2024 effectiveness assessment.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

GSHFH does not meet this Standard because the 2023 annual report did not include:

  • A 2023 financial summary.

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

GSHFH does not meet this Standard because:

Greater Springfield Habitat for Humanity meets the remaining 16 Standards for Charity Accountability.

Stated Purpose:
"to strengthen communities by empowering low-income families to change their lives and the lives of future generations through homeownership and home preservation opportunities."

Year, State Incorporated:
1987, MA

Greater Springfield Habitat for Humanity (GSHFH) reports that it provides access to affordable housing for underserved communities in Hampden County, Massachusetts. The organization works to bolster the community’s economy and give families a strong, healthy foundation to build their futures. GSHFH’s Homeownership program partners with families earning between 35-60% of the area median income. The organization’s home preservation program assists low-income homeowners with repairs, including modifications for accessibility, critical repairs to meet address code, health and loss of insurance coverage, heating and cooling systems, and electrical and plumbing upgrades. In 2023, GSHFH reported it had 4,552 volunteer hours.

For the year ended June 30, 2024, Greater Springfield Habitat for Humanity's program expenses were:

Program services $711,188
Total Program Expenses $711,188

Chief Executive
Aimee Giroux, Executive Director

Compensation*
$74,217

Chair of the Board
Raymond Walsh

Chair's Profession / Business Affiliation
Vice President of Sales, InvoiceCloud

Board Size
8

Paid Staff Size
6

*2022 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Grant proposals, Internet, Direct mail appeals, Special events, Foundation grants, Print advertisements

Fundraising costs were 6% of related contributions. (Related contributions, which totaled $455,580, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Greater Springfield Habitat for Humanity's audited financial statements for the year ended June 30, 2024.

Source of Funds
Private grants $181,591
Other homes sold $155,000
Contributions $111,205
Employee retention tax credit $62,872
In-kind contributions $59,601
Imputed interest on mortgage receivables $58,077
Special events $40,311
Other revenue $6,696
Investment loss $-85
Total Income $675,268

Programs: 70% Fundraising: 3% Administrative: 22%

Total Income $675,268
Total expenses: $1,014,236
  Program expenses $711,188
  Fundraising expenses $27,051
  Administrative expenses $227,644
  Other expenses $48,353
Income in Excess of Expenses $-338,968
Beginning Net Assets $359,318
Other Changes In Net Assets $17,908
Ending Net Assets $86,611
Total Liabilities $492,546
Total Assets $579,157

Note 1: In the above financial statements, “other changes in net assets” refers to recaptured foreclosure expenses ($48,353) and loss on the sale of mortgages ($30,445).
Note 2: According to the organization's audited financial statements for the year ended June 30, 2024, GSHFH received in-kind contributions totaling $59,601 in the form of construction services ($45,580), and materials and equipment ($14,021).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance