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CHARITY REVIEW
Issued: December 2025 Expires: December 2026

Catholic Charities of North Louisiana

Standards Not Met
Standards Not Met
6 7 16 17 18
(318) 865-0200
902 Olive St
Shreveport, LA, 71104
https://ccnla.org/
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Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Catholic Charities of North Louisiana does not meet the following 5 Standards for Charity Accountability:

Standard 6 (Board Policy on Effectiveness)
Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

The charity does not meet this Standard because:

As of the time of annual assessment, the Deaf Action Center was in the midst of developing but had not yet completed a policy on program effectiveness.

Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

The charity does not meet this Standard because:

Satisfaction of standard #7 is dependent on meeting standard #6.

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

The charity does not meet this Standard because:

A review of the "2024-25 Impact Report" satisfies all of the criteria of this standard with the lone exception that it does not inform regarding end of year net assets.

Standard 17 (Web Site Disclosures)
Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

The charity does not meet this Standard because:

At time of annual assessment, organization’s financial disclosure information as specified by this standard was not available to donors at their website’s Donate page.

 

Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

The charity does not meet this Standard because:

At time of annual assessment, a privacy policy link was present, but was broken unfortunately. It is anticipated that a policy meeting the criteria of this standard will be in-place no later than the next assessment cycle.

 

Catholic Charities of North Louisiana meets the remaining 15 Standards for Charity Accountability.

Assessment performed by Greg Thompson, PhD CAP CFLE / Senior Charity Accreditation Review Counselor

Stated Purpose:
Not available

Year, State Incorporated:
2010, LA

CCNLA carries out the social mission to serve, with its primary purpose to provide emergency assistance, mainly in northern Louisiana. This includes financial assistance with utilities, rent, housing, immigration services and food pantry. (Per IRS 990 - 2019)

For the year ended June 30, 2024, Catholic Charities of North Louisiana's program expenses were:

Family Strengthening Program $982,600
Total Program Expenses $982,600

Board Size
19

Method(s) Used:
Direct mail appeals, Telephone appeals, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Internet, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Catholic Charities of North Louisiana's audited financial statements for the year ended June 30, 2024.

Source of Funds
Grants $668,765
Contributions - Unrestricted $214,789
Special Events $71,457
Program Service Fees $50,118
Use of Contributed Facilities for Monroe Location $35,424
Investments Return $22,846
Family Strengthening Program In-Kind Gifts $20,898
Contributions - Restricted $8,551
Total Income $1,092,848

Programs: 77% Fundraising: 8% Administrative: 14%

Total Income $1,092,848
Total expenses: $1,268,872
  Program expenses $982,600
  Fundraising expenses $103,771
  Administrative expenses $182,501
  Other expenses $0
Income in Excess of Expenses $-176,024
Beginning Net Assets $2,001,786
Other Changes In Net Assets $0
Ending Net Assets $1,825,762
Total Liabilities $234,607
Total Assets $2,060,369

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Serving Northeast and Central Louisiana and the Ark-La-Tex