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CHARITY REVIEW
Issued: November 2025 Expires: November 2027

Tomball Renewal Center

Standards Not Met
Standards Not Met
8

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Tomball Renewal Center does not meet the following 1 Standards for Charity Accountability:

Standard 8 (Program Service Expense Ratio)
Spend at least 65% of its total expenses on program activities.

The charity does not meet this Standard because:

Program Service Expense Ratio (50%) was less than the required 65% ratio.

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 10, 11, 14, 15, 16

Tomball Renewal Center meets the remaining 14 Standards for Charity Accountability.

Stated Purpose:

The Renewal Center exists to provide holistic healing, community support, and transformation for individuals facing addiction, homelessness, trauma, and poverty. We believe true renewal happens through authentic relationships, not just relief. Their mission is to meet immediate needs—like food insecurity—through our award-winning, five-star café while creating pathways for long-term healing through spiritual direction, recovery programs, and personal development.

What sets them apart is their self-sustaining model. Revenue from paying customers in our café covers operational expenses, allowing us to offer free meals and ensure that every donation directly funds chaplains, pastoral caregivers, and life-changing programs. Additionally, we partner with businesses, churches, nonprofits, and family offices to expand our impact.

By blending hospitality with faith-driven support, we create a welcoming space where people find dignity, purpose, and lasting renewal—not just a meal, but a home

Year, State Incorporated:
2006, TX

Also Known As:
The Renewal Center

Community center provides support and programs for physical, emotional, and spiritual healing for those in need. Also operates an award-winning café to offset expenses, provide free meals to those in need, and support programs like workshops, coaching, support groups, and church gatherings.

For the year ended February 28, 2023, Tomball Renewal Center's program expenses were:

Program service Expenses $741,745
Total Program Expenses $741,745

Chair of the Board
Jason Floyd

Chair's Profession / Business Affiliation
Amerisource

Board Size
Not disclosed

Method(s) Used:
Direct mail appeals, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Tomball Renewal Center's IRS Form 990 for the year ended February 28, 2023.

Source of Funds
Program service revenue $413,997
Contributions and grants $358,265
Investment income $4,383
Total Income $776,645

Programs: 50% Fundraising: 0% Administrative: 26%

Total Income $776,645
Total expenses: $1,483,490
  Program expenses $741,745
  Fundraising expenses $0
  Administrative expenses $381,192
  Other expenses $360,553
Income in Excess of Expenses $-706,845
Beginning Net Assets $811,814
Other Changes In Net Assets $0
Ending Net Assets $843,705
Total Liabilities $154,718
Total Assets $843,705

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB of Greater Houston and South Texas