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CHARITY REVIEW
Issued: May 2026 Expires: July 2028

Tender Mercies, Inc.

Accredited Charity
Accredited Charity

Meets Standards

635 W 7th St Ste 300
Cincinnati, OH, 45203

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Tender Mercies, Inc. meets the 20 Standards for Charity Accountability.

Stated Purpose:
Tender Mercies transforms the lives of homeless adults with mental illness by providing a community where residents can achieve their highest level of well-being.

Year, State Incorporated:
1985, OH

At the core of Tender Mercies work is Permanent Supportive Housing, an evidence-based model that combines safe, affordable, low-barrier housing with comprehensive, wraparound services. Residents receive individualized support, including case management, access to healthcare and mental health services, and assistance with securing income and benefits.

Tender Mercies provides a variety of services in addition to safe and affordable housing that makes it possible for residents to rebuild and regain independence including Wellness & Recovery, Life Skills, Social and Recreational Experiences, GED & Vocational Support, Service Coordination, and Counseling/Behavioral Health services.

For the year ended December 31, 2024, Tender Mercies, Inc.'s program expenses were:

Program services $6,131,818
Total Program Expenses $6,131,818

Chief Executive
Russell Winters, Chief Executive Officer

Chair of the Board
Brett Heekin

Board Size
15

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Tender Mercies, Inc.'s audited financial statements - consolidated for the year ended December 31, 2024.

Source of Funds
Capital contributions - non-controlling interest $7,236,127
Contributions $3,207,968
US Department of Housing and Urban Development $1,375,034
Hamilton County Mental Health and Recovery Services Board $768,617
Donated goods and services $678,696
Rental $668,655
Special events revenue $337,343
Ohio Development Services Agency $142,363
Forgiveness of indebtedness $118,914
City of Cincinnati $62,476
Miscellaneous $-157,708
Total Income $14,438,485

Programs: 83% Fundraising: 7% Administrative: 10%

Total Income $14,438,485
Total expenses: $7,374,595
  Program expenses $6,131,818
  Fundraising expenses $529,836
  Administrative expenses $712,941
  Other expenses $0
Income in Excess of Expenses $7,063,890
Beginning Net Assets $21,643,872
Other Changes In Net Assets $565,119
Ending Net Assets $29,272,881
Total Liabilities $10,650,554
Total Assets $39,923,435

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Cincinnati