Give.org logo
Support Give.org
Support Give.org
CHARITY REVIEW
Issued: December 2024 Expires: December 2026

United Way of Greater Houston

Accredited Charity
Accredited Charity

Meets Standards
(713) 685-2300
50 Waugh Dr
Houston, TX, 77007
https://unitedwayhouston.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

United Way of Greater Houston meets the 20 Standards for Charity Accountability.

Stated Purpose:

 
We work together to improve lives, build a stronger community and create meaningful opportunities for people to prosper.

Year, State Incorporated:
1922, TX

United Way of Greater Houston connects people to possibility.

14% of households across Greater Houston are living on wages below the federal poverty threshold, and another 33% of households are working hard but cant afford the basic necessities of life. And thats not okay. We unite donors, volunteers, and community partners to help our neighbors land on their feet and stay there.
 
United Way of Greater Houston creates opportunities for people in our community to prosper. Here's how we are helping our neighbors:

- Financial stability programs including vocational training, employment coaching, financial coaching, safe and affordable financial products.

- Early childhood and youth development programs including early childhood education, quality child care, out-of-school programs, college and career readiness programs, and parent engagement.
Health care programs including primary and specialty health care services and behavioral health care services.

Those key components are supported by a foundation of safety net programs, which includes:
- Basic needs assistance including rent/mortgage assistance, utility assistance, access to technology, shelter, transportation, food assistance.

- Escape from violence including immediate, short-term services focused on safety for those fleeing domestic violence or human trafficking, or for vulnerable populations, like refugees.
 
Some of the things that make this approach unique:
- Integrated client journey that starts by creating a partnership with the families we serve. It is about families deciding what their pathway looks like with support from a Navigator who serves as a personal guide. It allows individuals and families to create their own customized plans for programs and services based on their unique goals and needs. Then, rather than working separately to address individual needs, partners will coordinate programs to make it easy for clients to engage across services as needed.

- Navigators play a key role in the Integrated Client Journey. They work one-on-one with individuals and families to determine their goals and build an individualized pathway to achieving those goals, make connections to programs and services, and support clients as they move through their journey to stability.

- Focus on equity so we can begin to make headway against racism and underrepresentation. All of our investments in services and agencies are evaluated on how they incorporate diversity, equity, inclusion, and belonging into policies, practices, and service delivery.


For the year ended March 31, 2024, United Way of Greater Houston's program expenses were:

Community investments in program services (note 11) $34,118,294
Unied Way programs and services $16,443,878
In-kind community support $1,222,944
Total Program Expenses $51,785,116

Chief Executive
Amanda McMillian, President and CEO

Chair of the Board
Steve Stephens

Board Size
49

Method(s) Used:
Direct mail appeals, Telephone appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Membership appeals

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on United Way of Greater Houston's audited financial statements - combined for the year ended March 31, 2024.

Source of Funds
Annual campaign contributions (Note 11) $53,689,145
Other contributions $4,939,471
Building Possibilities campaign $4,072,716
Government grants (Note 12) $3,522,752
Net investment return $3,425,259
Contributions from previous annual campaign $1,467,574
Rental income $1,222,944
Other income $266,910
Fees and program revenue: Government contract income $225,540
Facility usage fees $126,027
Workshop and training fees $36,097
Less: Donor-designated gifts to other campaigns $-516,027
Less: Provision for estimated uncollectible contributions recivable on current year campaign $-4,040,985
Total Income $68,437,423

Programs: 83% Fundraising: 10% Administrative: 7%

Total Income $68,437,423
Total expenses: $62,487,543
  Program expenses $51,785,116
  Fundraising expenses $6,360,271
  Administrative expenses $4,342,156
  Other expenses $0
Income in Excess of Expenses $5,949,880
Beginning Net Assets $48,303,852
Other Changes In Net Assets $0
Ending Net Assets $54,253,732
Total Liabilities $38,100,013
Total Assets $92,353,745

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB of Greater Houston and South Texas