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CHARITY REVIEW
Issued: June 2026 Expires: June 2028

PetSmart Charities

Accredited Charity
Accredited Charity

Meets Standards
(800) 423-7387
19601 North 27th Avenue
Phoenix, AZ, 85027
https://petsmartcharities.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

PetSmart Charities meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to make the world a better place by investing in community partners that advocate and care for the well-being of pets and all who love them."

Year, State Incorporated:
1994, AZ

PetSmart Charities states that its program services are centered on strengthening the human–animal bond by creating families through adoption and ensuring those families remain together through critical support services. The organization provides grants to fund nonprofits aligned with its mission and partners with shelters to find forever homes for pets through its in-store adoption program. Through its Supporting Pets and People programs, PetSmart Charities reports that it partners with human service agencies and supports initiatives that work to make veterinary care more accessible, help battle pet food insecurity, and provide disaster response emergency grants. Through the Connecting People and Pets program, the organization reports that it partnered with more than 2,000 animal welfare organizations across the United States to support the adoption of approximately 395,000 pets in 2025. Within the same year, PetSmart Charities states that it facilitated the transport of 34,000 pets to regions where adoption opportunities were greater in order to increase their chances of finding permanent homes.

For the year ended February 1, 2025, PetSmart Charities's program expenses were:

Connecting Pets and People $41,307,304
Supporting Pets and People $36,421,088
Total Program Expenses $77,728,392

Chief Executive
Aimee Gilbreath, President

Compensation*
$601,548

Chair of the Board
Neal Litvack

Chair's Profession / Business Affiliation
President and Chief Executive Officer, MSPCA-Angell

Board Size
13

Paid Staff Size
0

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Note: The organization reports that it does not have any paid employees and that all staff are employees of PetSmart LLC. Services are provided to PetSmart Charities through an administative services agreement with PetSmart LLC.

Method(s) Used:
Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Workplace Giving

Fundraising costs were 3% of related contributions. (Related contributions, which totaled $84,900,511, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on PetSmart Charities's audited financial statements for the year ended February 1, 2025.

Source of Funds
Contributions $54,912,727
In-kind contributions $26,602,070
Investment income, net $6,791,797
PetSmart LLC contributions $3,385,714
Total Income $91,692,308

Programs: 93% Fundraising: 3% Administrative: 4%

Total Income $91,692,308
Total expenses: $83,665,319
  Program expenses $77,728,392
  Fundraising expenses $2,837,739
  Administrative expenses $3,099,188
  Other expenses $0
Income in Excess of Expenses $8,026,989
Beginning Net Assets $77,515,829
Other Changes In Net Assets $643,677
Ending Net Assets $86,186,495
Total Liabilities $4,064,772
Total Assets $90,251,267

Note 1: As noted in the above financial section, "other changes in net assets" refers to a change in value of beneficial interest.

Note 2: According to the organization's audited financial statements for the year ended February 2, 2025, PetSmart Charities received in-kind contributions totaling $26,602,070, in the form of adoption centers' rent and supplies ($17,892,602), pet supplies ($4,528,681), other goods and services ($1,907,873), advertising services ($1,877,386), and office rent ($395,528).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

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Report completed by:
BBB Wise Giving Alliance