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CHARITY REVIEW
Issued: July 2026 Expires: July 2028

Meals on Wheels Western Michigan

Accredited Charity
Accredited Charity

Meets Standards
(616) 459-3111
2900 Wilson Avenue SW, Suite 500
Grandville, MI, 49418
https://mealsonwheelswesternmichigan.org
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Meals on Wheels Western Michigan meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to provide nutrition services to seniors in Kent County to enable them to become or remain as healthy and independent as possible in their homes."

Year, State Incorporated:
1984, MI

Meals on Wheels Western Michigan (MOWWM) supports older adults across Kent and Allegan County through three core nutrition programs designed for varying levels of independence and need. Through the organization's Congregate Meal program seniors have meals in community settings such as senior centers and housing sites to help them stay active and connected in the community. The Senior Pantry program serves low-income adults at or below 200% of the federal poverty level and allows them to shop once to twice a month for groceries tailored to nutritional needs and cultural preferences. Lastly, MOWWM's Home Delivered Meals program provides meals weekly to multiple times a week directly to seniors' homes. Drivers offer social interaction and complete a wellness check at each visit.

For the year ended September 30, 2025, Meals on Wheels Western Michigan's program expenses were:

Home delivered meals $4,558,640
Congregate meals $1,269,792
Pantry $681,000
Catering and other $45,217
Total Program Expenses $6,554,649

Chief Executive
Lisa Wideman, President and Chief Executive Officer

Compensation*
$148,965

Chair of the Board
Shannon Heads

Chair's Profession / Business Affiliation
Insurance Agent, Doyle and Ogden Insurance

Board Size
13

Paid Staff Size
88

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Radio, Grant proposals, Internet, Planned giving arrangements, Workplace Giving

Fundraising costs were 10% of related contributions. (Related contributions, which totaled $4,709,548, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Meals on Wheels Western Michigan's audited financial statements for the year ended September 30, 2025.

Source of Funds
Federal and state grants $2,800,102
Kent County Senior Millage $2,771,715
Contributions $1,872,786
Program income $375,485
Medicaid waiver $266,024
Investment return, net $152,657
United Way $36,660
Total Income $8,275,429

Programs: 85% Fundraising: 6% Administrative: 8%

Total Income $8,275,429
Total expenses: $7,692,273
  Program expenses $6,554,649
  Fundraising expenses $492,683
  Administrative expenses $644,941
  Other expenses $0
Income in Excess of Expenses $583,156
Beginning Net Assets $5,894,794
Other Changes In Net Assets $10,512
Ending Net Assets $6,488,462
Total Liabilities $1,752,439
Total Assets $8,240,901

Note: As noted in the above financial section, "other changes in net assets" refers to gain on beneficial interest in assets held by Grand Rapids Community Foundation.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB of Detroit & Eastern Michigan