Hospice of Eastern Idaho
Standards For Charity Accountability
Governance
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Board Oversight
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Board Size
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Board Meetings
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Board Compensation
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Conflict of Interest
Measuring Effectiveness
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Effectiveness Policy
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Effectiveness Report
Finances
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Program Expenses
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Fundraising Expenses
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Accumulating Funds
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Audit Report
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Detailed Expense Breakdown
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Accurate Expense Reporting
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Budget Plan
Fundraising & Info
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Truthful Materials
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Annual Report
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Website Disclosures
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Donor Privacy
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Cause Marketing Disclosures
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Complaints
Hospice of Eastern Idaho does not meet the following 5 Standards for Charity Accountability:
Standard 1 (Oversight of Operations and Staff)
Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.
HEI does not meet this Standard because its board of directors does not:
- Have an approved conflict of interest policy.
Standard 7 (Board Approval of Written Report on Effectiveness)
Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.
HEI does not meet this Standard because:
- It did not produce a written report outlining the results of its effectiveness assessment in April 2024.
Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.
HEI does not meet this Standard because the 2024 annual report did not include:
- A roster of the board of directors.
- Total income.
- Total program expenses.
- Total fundraising expenses.
- Total administrative expenses.
- Total end of year net assets.
Standard 17 (Web Site Disclosures)
Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.
HEI does not meet this Standard because the organization’s website does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:
- Electronic access to the organization’s 2023 IRS Form 990.
- A summary of program service accomplishments.
- Total income.
- Total program expenses.
- Total fundraising expenses.
- Total administrative expenses.
- End of year net assets.
Standard 18 (Privacy for Written Appeals & Internet Privacy)
Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.
HEI does not meet this Standard because:
- Its website does not provide access to a privacy policy.
The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 13
Hospice of Eastern Idaho meets the remaining 14 Standards for Charity Accountability.
Stated Purpose:
"to provide compassionate hospice care."
Year, State Incorporated:
2000, ID
Hospice of Eastern Idaho (HEI) reports that it is committed to improving the quality of life of the terminally ill and their families through holistic and individualized care plans including, psycho-social, spiritual, and bereavement services. The organization's team consists of professional nurses, social workers, chaplain, certified nursing assistants, bereavement and volunteer coordinators, a medical director, and volunteers who are committed to providing a full range of services for patients and families wherever they reside.
For the year ended April 29, 2024, Hospice of Eastern Idaho's program expenses were:
| Program services | $926,370 |
| Total Program Expenses | $926,370 |
Chief Executive
Celeste Eld, Executive Director
Compensation*
$48,745
Chair of the Board
Jennifer McCulloch
Chair's Profession / Business Affiliation
JM Realty
Board Size
9
Paid Staff Size
16
*2024 compensation, as reported by the organization, includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Print advertisements (newspapers, magazines, etc.), Television, Grant proposals, Internet
Fundraising costs were 18% of related contributions. (Related contributions, which totaled $110,377, are donations received as a result of fundraising activities.)
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on Hospice of Eastern Idaho's audited financial statements for the year ended April 29, 2024.
Source of Funds
| Program service income | $928,399 |
| Special events, net | $43,109 |
| Grants | $40,358 |
| Contributions | $26,910 |
| Other income | $21,294 |
| Investment income, net | $2,207 |
| Total Income | $1,062,277 |
Programs: 86% Fundraising: 2% Administrative: 12%
| Total Income | $1,062,277 |
| Total expenses: | $1,078,716 |
| Program expenses | $926,370 |
| Fundraising expenses | $20,189 |
| Administrative expenses | $132,157 |
| Other expenses | $0 |
| Income in Excess of Expenses | $-16,439 |
| Beginning Net Assets | $147,790 |
| Other Changes In Net Assets | $0 |
| Ending Net Assets | $131,351 |
| Total Liabilities | $552,493 |
| Total Assets | $683,844 |
An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.
This report is not to be used for fundraising or promotional purposes.
RELATED CONTENT
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Meets Standards
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Standards Not Met
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Did Not Disclose
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Review in Progress
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Unable to Verify
Report completed by:
BBB Great West - Pacific