Give.org logo
Support Give.org
Support Give.org
CHARITY REVIEW
Issued: September 2026 Expires: September 2028

Goodwill Industries of Southwest Florida

Standards Not Met
Standards Not Met
16
(239) 995-2106
5100 Tice Street
Fort Myers, FL, 33905
https://goodwillswfl.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Goodwill Industries of Southwest Florida does not meet the following 1 Standards for Charity Accountability:

Standard 16 (Annual Report)
Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Goodwill SWFL does not meet this Standard because the 2024 annual report did not include:

  • Total expenses for each program in the same categories that appear in the organization's financial statements (thrift, salvage and recycling, contract services, training and employment, and maintenance).

The BBB Wise Giving Alliance requested but did not receive complete information from the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: 7, 13, 14, 15

Goodwill Industries of Southwest Florida meets the remaining 15 Standards for Charity Accountability.

Stated Purpose:
"to serve people with disabilities and disadvantages by offering life-changing opportunities to achieve independence."

Year, State Incorporated:
1966, FL

Goodwill Industries of Southwest Florida (Goodwill SWFL) reports that through its Community Resource Centers (CRC) it provides employment assistance, digital skills training, financial literacy, assistance with government benefits, and English as a Second Language (ESL) and American Sign Language (ASL) courses. Additionally, the organization's Pathways to Opportunity adult training program, Disability Navigation services, and Pathways to Work program offer support to adults with intellectual and developmental disabilities and their families. Goodwill SWFL states that it also offers retail stores with secondhand donated goods, providing employment and work skills training. In 2024, the organization reported that its eight CRCs served over 5,500 individuals.

For the year ended December 31, 2025, Goodwill Industries of Southwest Florida's program expenses were:

Thrift $49,156,402
Training and employment $3,311,565
Salvage and recycling $1,513,449
Contract services $1,168,178
Maintenance $585,940
Total Program Expenses $55,735,534

Chief Executive
John Nadeau, President and Chief Executive Officer

Compensation*
$407,988

Chair of the Board
Michael W. Sullivan

Chair's Profession / Business Affiliation
President, Gargiulo, Inc.

Board Size
12

Paid Staff Size
1081

*2024 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Invitations to fund raising events, Grant proposals, Internet, Planned giving arrangements

Fundraising costs were 1% of related contributions. (Related contributions, which totaled $53,600,477, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Goodwill Industries of Southwest Florida's audited financial statements - consolidated for the year ended December 31, 2025.

Source of Funds
In-kind contributions $52,586,497
Grant and contract income $2,777,930
Sales of purchased goods, net $2,647,216
Contributions $888,976
Investment income, net $704,626
Gain on disposals of property and equipment, net $659,525
Rental and other income $201,399
Special events, net $125,004
Total Income $60,591,173

Programs: 93% Fundraising: 1% Administrative: 7%

Total Income $60,591,173
Total expenses: $60,072,417
  Program expenses $55,735,534
  Fundraising expenses $308,417
  Administrative expenses $4,028,466
  Other expenses $0
Income in Excess of Expenses $518,756
Beginning Net Assets $48,360,966
Other Changes In Net Assets $0
Ending Net Assets $48,879,722
Total Liabilities $58,978,724
Total Assets $107,858,446

Note: According to Goodwill SWFL’s 2025 audited consolidated financial statements, the organization received in-kind contributions totaling $52,586,497 in the form of donated goods for resale.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB of West Florida